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Campground Reviews

Apr 12, 2024
Apr 11, 2024
One of the nicest KOA’s we have stayed at.
Apr 10, 2024
The thermostat wasn't working so we couldn't lower the heat. And the volume on the TV didn't work so it was muted and couldn't be fixed. Not crazy about the cement all around the cabin either. Sorry to say that we weren't thrilled with the place. The workers in the office were very nice though.
Apr 07, 2024
Truly enjoyed
Apr 06, 2024
KOA and cabin were clean and we'll kept. Matress in bedroom was nit comfortable at all.
Apr 04, 2024
Very nice clean the best one I’ve ever been to
Apr 02, 2024
Nice as usual. The ongoing improvements (concrete slabs) nice augmentation to an already lovely venue. Note: please do put some kind of stop at the end of your riverside concrete slabs: it would be TOO easy for an RV to back too far and tumble into the river!
Apr 02, 2024
Apr 01, 2024
The deluxe cabin was wonderful. Very clean, very nice and an awesome heater.
Mar 25, 2024
I feel three stars as appropriate. The grounds were muddy it was under construction. The ladies in the office were really nice and accommodating. There was many additional charges. When I did the reservation online I put two adults one child nine years old and upon arrival I paid the remaining balance and realized that they added an extra charge for my child that was not in the original quote.
Mar 23, 2024
Absolutely beautiful setting along the river with a patio set up and a fire pit to boot. Remarkably clean and fresh. We enjoyed our stay immensely! A real hidden gem! We'll be back.
Mar 22, 2024
The bathrooms are super clean and updated. The staff is super nice and helpful. It is near the hot springs pool across the street which makes it uber convenient. The only gripe I have is that the train across the highway that comes by during the night. It woke me up whenever it came through town.
Mar 21, 2024
We have been staying twice a year for past 5 years. We really enjoy the facility but the prices have raised this year to the poin that it will probably be our last.
Mar 17, 2024
Great!
Mar 15, 2024
It was still winter so all we had was electricity. But that was fine, the facilities there are nice and clean. Close proximity to all the Hot Pools within walking distance.
Mar 14, 2024
Awesome cabin, clean, comfy. Will definitely be staying there again soon
Mar 13, 2024
Mar 11, 2024
Mar 11, 2024
Great cabin and great experience!!
Mar 08, 2024
Feb 26, 2024
Feb 26, 2024
Clean facilities, easy walk to the hot springs and downtown.
Feb 20, 2024
Great place in town and back-in sites right on the river! Very clean bathrooms and new concrete rv pads.
Feb 19, 2024
Feb 19, 2024
Very clean, friendly hosts, had an amazing time! Thank you
Feb 19, 2024
The ladies at the front desk were very helpful and because it is in the middle of the winter expectations need to be adjusted accordingly. My only complaint is that this is the FIRST KOA to charge for dogs. To me that is nothing more than a money grab as I get the why motels and hotels charge more but a KOA come-on. Sorry but this policy has lost us as a future customer.
Feb 17, 2024
Feb 16, 2024
We screwed up our reservation and made it for a different day. Our mistake. When we arrived they fixed it without an extra charge. Thank you for the great service.
Feb 12, 2024
Fabulous RV Park and exceptionally clean bathrooms. Conveniently located near hot pools and restaurants and shopping. Can't wait to go back!
Feb 03, 2024
First time at this great location and facility. Lots of space and right next to the river. You can even have a wood burning fire in the nice supplied fire pits - unlike at the Palm Springs/Joshua Tree where wood fires are PROHIBITED! Great town with some nice restaurants and hot springs. The only downside is the noise from the adjacent HWY 30 and train tracks, but still worth the stay.
Dec 18, 2023
Very nice and clean facility with great location.
Dec 04, 2023
We had such a perfect little weekend in the cutest little cabin. Will be returning!!
Nov 07, 2023
I stayed in a Comfort Cabin for two nights and a RV site for one night; both are great! The cabins are cozy and warm, very relaxing. The RV site was next to the river and very peaceful in a whole other way. I have stayed at this KOA three times this year! I return again and again. Thank you!
Nov 06, 2023
Well being the last trip for the year and the KOA being the only one open I had to try it, let me tell you I have 0 regrets and have found our new favorite camp ground. definitely planning more trips at this location. Well worth every penny.
Nov 05, 2023
Great location and very nice staff.
Nov 04, 2023
Looks great
Nov 01, 2023
The customer service was rude for no reason.
Oct 29, 2023
Nice and quiet
Oct 29, 2023
Great professional and courteous service and help… Our first time using KOA, and now we are a member. Canda was very gracious and kind. Thanks for helping us start to learn the system..
Oct 27, 2023
Oct 26, 2023
We had a wonderful stay with a great site right alongside the Portneuf River. Caitlyn in the Office provided outstanding support, even before we arrived, and throughout our stay. We highly recommend the West Campground in Lava Hot Springs. Great location right in town.
Oct 24, 2023
Excellent accommodations Helpful and pleasant staff Clean
Oct 23, 2023
Almost perfect aside from the lack of a curtain in the shower. That would have kept my shoes dry.
Oct 23, 2023
Oct 23, 2023
We have stayed here twice and we enjoyed it both times.
Oct 23, 2023
We came out for the weekend in our new trailer just to rest things out. It was a great time. Very helpful office staff and everything was clean and well taken care of.
Oct 19, 2023
We stayed in a cabin with a bathroom. They say it sleeps 4, they need to correct that. It sleeps 2.5 people. The couch is not suitable for anyone to sleep on. Plus no bedding! I will not book that cabin again.
Oct 19, 2023
This site fails to manage guests with pets. Our small dog, on a leash, was attacked by another, very aggressive small dog, that was loose at a neighbors camp site. While trying to keep the other dog away I was bitten on my hand. In a properly managed site, that would never happen.

CAMPGROUND RESPONSE / COMMENTS:

All dogs are required to be on leashes. Situations like this are not tolerated. We are looking into this and will be following up on the incident. Please file a report with the office.
Oct 15, 2023
Our stay was very relaxing. We liked we could walk to everything we wanted to do and to eat. The bed was comfortable.
Oct 15, 2023
Great place! So close to be able to walk into your quaint little town and walk around. Very clean camp sites. Staff was very friendly!! We hope to come and stay again!
Apr 14, 2024
Great place to stay if you are visiting the hot springs. Pools and Waterpark just across the street. Easy walking to any if the great shops in town. Back-in sites alo g the river are great. Owners take pride in the campsites and property. Clean showers and laundry. Beautiful cabins!
- Chris Jewell on Google
Feb 21, 2024
They have new RV pads just off the river, clean bathrooms and sits in the middle of town.
- Bill Courchen on Google
Jan 12, 2024
Very cool location next to the rumbling River. Has a barbecue on the back porch and a natural gas fire pit as well. The rooms were clean. If you visit lava Springs you must check out the Mercantile store on Main Street they have really cool handmade items. Found a good little coffee shop and pretty much everything is walking distance. The pools were busy however we visited on New Year's Eve and there were fewer people at the pools in the a.m. will definitely do it again.
- Christopher Stegall on Google