All employees understand the importance of teamwork, family fun, and the meaning of quality service, says Victor.
Victor and Kathleen encourage anyone, with every kind of camping ability, to come and visit. One special feature of the campground is that the cabins, deluxe cabins, tent sites, and RV sites are close to each other so people with different camping needs can camp together.
Victor and Kathleen rely on their mission statement to encourage great service: "To provide quality services in a safe, secure and clean outdoor environment that will result in a fun-filled camping experience for the entire camping family." They said their bottom line is to have fun and provide excellent service. "
The campground caters to many different kinds of people. Each year, on average, 42% of campers are repeat customers. "We enjoy providing a quality campground to many people who are enjoying touring this great country," Victor said.
Beginning in 2016, the Arsenault family has grown with their son,daughter-in-law, and two grandchildren who have joined the business as partners.