We wanted to provide a hospitable and enjoyable experience to our guests.
Before they purchased the campground, Al was employed as a software engineer and Susan, a divisional operations and events manager for a non-profit trade association. Although they enjoyed their jobs, donning KOA yellow would allow them to combine their skills and work side-by-side as they had in years past. "We wanted to provide a hospitable and enjoyable experience to our guests. Purchasing a KOA campground was a great way to achieve this dream," said Al. They will maintain their goal by always keeping their customer service philosophy in mind: The three "Keep's." "Keep the campground clean, keep the customers smiling, and keep delivering the experience that the customers desire," says Susan.
When Al and Susan have free time, they enjoy auto road racing, snorkeling, and bicycling. Al enjoys woodworking and amateur radio, and Susan loves photography as well.