Campground Reviews

May 28, 2024
We had a great stay!!!! Thank you.
May 28, 2024
We stayed in a cabin. Very clean and well kept. Loved it.
May 28, 2024
This is a great location for a family vacation. We had some issues with the cabin and staff. We pulled out the sleeper sofa and water splashed out onto the floor it was so saturated. Staff came and pulled the mattress and left it on the outside deck all weekend and we had to double up on beds which was disappointing. Also, every day it seemed like we were dealing with staff over something.
May 28, 2024
May 28, 2024
We had a blast, until the last full day. On Sunday there was no water at our site and still none Monday morning when we left. If it wasn't for this, I would be giving top marks.
May 28, 2024
Enjoyed our stay. Great place to stay. Fellow campers were great!
May 28, 2024
The reservation I made months in advance was incorrect and I had to find a place to stay at the last minute. Worst travel experience of my life.
May 28, 2024
We stay at the Cape Charles KOA often ... This was the 1st memorial day. Even with a full camp ground the staff was wonderful and the entire site well maintained.
May 28, 2024
Stayed here for memorial day weekend 2024 and this place really delivered on fun, accommodations, really clean swimming pool very clean and fresh bathrooms and showers they also have a restaurant and bar that has delicious gourmet food, I had the rodeo smash burger that came with cheese and 2 onion rings on top with BBQ sauce on a brioche bun it was prefect and prices were very very reasonable!!!
May 28, 2024
May 28, 2024
We stayed over memorial day weekend, and had great fun, the bay is awesome, loved the restaurant just felt that the opening should be before noon, and may be earlier than Friday memorial day weekend.. campground was packed, there could have been a bit more enforcement for quiet time as screaming kids after 12.30 AM. Mosquito's were a bit of a hassle. Overall we are planning to come back.
May 28, 2024
May 28, 2024
May 28, 2024
May 28, 2024
Love this place! Staff is so wonderful and kind and the grille was so good!
May 28, 2024
Grounds are very nice love the hospitality
May 28, 2024
Absolutely love this place! It is a dream location for seclusion and tranquility!! Staff took such great care of my parents (which they do no have to do) they are older and staff came by and said hello - checked on their golf cart and loved seeing my dad when he went up to the front desk for ice and pizza. Keep up the great work everyone and new management - love the Kirby's and Tillson's
May 28, 2024
Unfortunately it was too busy , and I know it was memorial weekend. The site needs to be sprayed. We were bitten to death by insects. The staff however are the best ever. Super friendly and helpful. They could not have done more for us.
May 28, 2024
I’ve stayed at the hotel before a few times and now one of the cabins. Top notch always. KOA takes care of everyone. Firewood and ice delivery? What? We enjoyed our stay and we will return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you had a great experience.
May 28, 2024
The ladies running the activities were amazing, and the check in process was amazing and the staff doing check ins were amazing. We had a three night stay and on the last night there was a water main break so half the campground lost water. We were told by the general manager that we would not have water until the next day. There was no offer of compensation for this inconvenience.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We apologize about the main break. We wanted to get communication out and give folks options for water areas and bathhouse uses along with apologies.
May 28, 2024
Our glamping experience was great! The tents were clean and mattress was comfortable.The public bathrooms was pretty bad. The bathroom floor stayed super wet and inside the toilet stalls were flooded during the 3 days we were there. Public bathrooms were only getting cleaned 1 time a day. Would recommend the cabins with your own bathroom for comfort.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you like the safari tents. Our bathrooms are cleaned multiple times throughout the day and night. We had many compliments about the cleanliness of our bathhouses.
May 28, 2024
Been coming here for 8-10 years! Staff is amazing- friendly and helpful! Absolutely love the new tiki bar on the deck! Live music is the best! Wasn't crazy about the comedian a d musician 2 years ago when we stayed in hotel. Finally got another travel trailer and look forward to coming back soon to my favorite campground!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you always have a great experience.
May 28, 2024
Beautiful resort, nice staff while they are there. But no security and rules are not enforced by campers who have no camping etiquette. Quiet time rules not enforced. Rude disrespectful camping neighbors, playing loud music all night , shining headlight all hours of the night, forced us to cut our trip short. First time using a KOA and not impressed by the lack staff available after 8 pm.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not have a great experience. We had staff on around the clock trying to quiet folks after 11pm. But the holiday weekend is always full. Our weekdays are less full and quiet.
May 28, 2024
Went 15 hours with no water. Couldn’t shower, use the restroom, or drink water. Completely unacceptable - no one even reached out to see if we need anything, offered bottle water, etc. a portion of our stay should be refunded.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for the inconvenience. We water out of the store but ran out since it was our last day of the weekend. We communicated to all that the bathhouses were available.
May 28, 2024
Staff are friendly and super helpful. Even though the camp was packed, we felt at peace and the beach and amenities were easy to use and kids had the time of their lives!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you have a great time.
May 28, 2024
Awesome

CAMPGROUND RESPONSE / COMMENTS:

Thank you! It's great to hear folks had a great experience.
May 28, 2024
The beach was covered in debris, and trash. The hotel on the property had open doors that looked like something from a horror movie. We did enjoy the event staff. As well as the staff at the store. The store was well stocked and everyone there was friendly. We were charged four times for our reservation, which still hasn’t been resolved yet. Water went out on Sunday night.

CAMPGROUND RESPONSE / COMMENTS:

We do apologize for the inconvenience of the water and for the extra charges. We had a main break and our third-party credit card company had issues.
May 28, 2024
Was very disappointed as the beach needed to be racked of old bamboo type material which I tripped over and fell down. I understand preserving vegetation but this was by the water line and not sea weed. As well as the wooden walkway entrance was closed to campers and instructed to use a steep sand dune hill to go up and down, or a wooden palate driveway you all used for your tractor. No water too!

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not have a great experience. The weather leading up to the weekend made a mess of our beach. The wooden walkway was built specifically for the tractor and is not safe for guests. A main pipe broke, and we had no choice but to shut off the water to half the park at 6pm on Sunday.
May 27, 2024
May 27, 2024
Beautiful campground. Every staff member we encountered was very friendly and helpful!
May 25, 2024
May 25, 2024
Best stay of all. We have been camping for about 4 years now, and by far the nicest people working. Hats off to Dan. He went above and beyond. We already booked our next visit. See you all soon.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Dan is great with all our guests. We are so glad you had an amazing experience.
May 25, 2024
Excellent, propre, grand terrain, super service

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
May 25, 2024
The place was extremely clean and the ice cream was so good. The store was very well stocked and clean. Great staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are so glad you enjoyed our resort.
May 24, 2024
May 24, 2024
The campground was spotless, folks were great, store was well stocked, especially ice cream. Pool looked great but was not open. The beach area was fantastic

CAMPGROUND RESPONSE / COMMENTS:

Thank you! The pool opened on the 23rd. We are sorry you missed it, but we are so glad you had a great experience with us.
May 24, 2024
No pool, restaurant or tiki bar open and in my opinion as well as other campers it was expensive for no amenities except the main office area. Grass was fairly high and it seemed that being it was only a few days away from Memorial Day maintenance had been put on the back burner. Plants dead, white tent covering the outside bar was filthy and the deck needed some attention as well.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you did not have a great experience. Our pool opened on the 23rd. Our maintenance staff works diligently on getting the grass cut and the sites weeded. Our welcome center is surrounded by beautiful red roses. We are sorry you missed the palm trees. They arrived on the 21st.
May 22, 2024
There was an employee there named Dan who went above and beyond to make my stay very pleasant.

CAMPGROUND RESPONSE / COMMENTS:

GREAT!! We appreciate your positive feedback and we will give Dan your compliments.
May 21, 2024
May 21, 2024
Staff were very friendly and inviting. The facilities were emaculate. Quite stay. Beach and dog area were great.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the glowing review, we hope to see you again making more memories with us.
May 21, 2024
people are great.. love the place..

CAMPGROUND RESPONSE / COMMENTS:

Thank you and please come again. We love our guest.
May 20, 2024
May 20, 2024
May 20, 2024
May 20, 2024
Easy access. Grateful for the parking assistance! Site was reinforced grass matting, stable power and easy hookups. The pool area had clean bathrooms and the KOA had an EXCELLENT store. Messy weather precluded use of amenities and events but we want to come back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are so glad you enjoyed the park. We look forward to seeing you again.
May 20, 2024
Had a great time staff was very pleasant guy behind the ice cream counter was awesome

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you had a great time.
May 20, 2024
Very well maintained and peaceful. We just wish the weather was more cooperative.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are sorry for the weather. We hope you come back soon.
May 20, 2024
The lady was very nasty in golf cart to us about trash we left out front of camper like paper says do very unprofessional!! I don’t know who she is but needs fired don’t talk to people like that when paper says trash at site neatly in bag as we did!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for letting us know about your experience. We will talk to our staff about their approach.
May 19, 2024
May 19, 2024