Help: Frequently Asked Questions

I am not happy with my stay, what can be done about this?

KOA campgrounds are franchised. We recommend talking directly to the campground manager or owner to resolve the problem. Campground owners and managers value their guests and work hard to ensure you have the best possible experience while camping with them. The campground contact information can be found on KOA.com, on the KOA App (App Store or on Google play) and in our KOA Directory.
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