Campground Cancellation Guideline
Campground Specific Cancellation Policy
One nights deposit on a Visa or MasterCard is required to make a reservation.
Multiple site, Holiday, Event weekends and Kamping Lodge reservations must
be cancelled 14 days prior to the day of arrival, by phone to 800-562-8542. A group cancellation must be made 30 days prior to arrival inorder to get
a refund on your deposit....all sites in a group, cancelled less than 14 days will be charged for all days that were reserved. If you are going in to
a kabin you will need to pay a $150.00 Deposit when you check in.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-8542 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.