Waterloo / Finger Lakes KOA Holiday Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

Cancellation & Deposit Policy

Daily / Weekly RV Site-1st nights stay is due upon reservation.  -$20 fee to cancel at any time.  -If cancelled 7 days or less before arrival your deposit is forfeited.

Daily / Weekly Deluxe Cabin-Minimum night stay is due upon reservation.  -$20 fee to cancel at any time.  -If cancelled 14 days or less before arrival your deposit is forfeited

Monthly Stays:-50% deposit is due upon reservation, remaining balance due 30 days prior to arrival.-$20 fee to cancel at any time.  -If cancelled with less than 30 days notice your deposit is forfeited.  -Electric is metered.  Active credit card is required and will be charged at the end of each month automatically.

HolidaysHolidays/Special Events-Minimum stay (typically 3 nights) is required to hold your site and is non-refundable if cancelled at any time. 

Please call the campground directly if you are wondering if your stay is during a Holiday/Special Event.

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.