Campground Cancellation Guideline
Campground Specific Cancellation Policy
We follow the KOA National Cancellation Policy with the following exceptions:
Deluxe cabins require a 14 day cancellation notice. Notify KOA 14 days prior to your arrival date for a deposit refund less a $40.00 cancellation fee.
Camping Cabins- Non Holiday- 7days/ $20.00.
For RV & tent sites, on Holiday Cancellations (Memorial Day weekend, Independence Day week, Labor & Columbus Day weekends) we require 14 days notice. Non Holiday 48 hours $10.00.
**Holidays- ALL SITE TYPES 14 day notice. Full deposit. **
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-9117 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.