Campground Cancellation Guideline
Campground Specific Cancellation Policy
We follow the KOA National Cancellation Policy with the following exceptions:
Deluxe cabins require a 14 day cancellation notice. Notify KOA 14 days prior to your arrival date for a deposit refund less a $40.00 cancellation fee.
Camping Cabins- Non Holiday- 7days/ $20.00.
For RV & tent sites, on Holiday Cancellations (Memorial Day weekend, Independence Day week, Labor & Columbus Day weekends) we require 14 days notice. Non Holiday 48 hours $10.00.
**Holidays- ALL SITE TYPES 14 day notice. Full deposit. **
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.