Campground Cancellation Guideline
Campground Specific Cancellation Policy
We follow KOA's National Cancellation Policy except for the following:
SPECIAL SITE TYPES
-- Patio Sites (RV) - require cancellation 14 days prior to arrival for a refund. Within 14 days of arrival, they are non refundable reservations.
-- Deluxe Cabins (w/bathrooms) - require cancellation 14 days prior to arrival for a refund. Within 14 days of arrival, they are non refundable reservations.
GROUPS/FAMILY REUNIONS-Cancellation of groups/family reunions will follow our Holiday Cancellation Policy.
VIP Guests-Special Site Types and Extended Holiday cancellation policy applies to all guests including KOA Rewards VIP level guests.
Keep together and Select My Site fees are non-refundable
HOLIDAY PERIODS
RV Patio Sites - 28 days prior to arrival
RV (excluding Patio Sites) - 7 days prior to arrival
Deluxe Cabins (w/bathrooms) - 28 days prior to arrival
Log Camping Cabins (no bathrooms) - 14 days prior to arrival
Tent Sites - 7 days prior to arrival
Holidays periods in 2025:
Memorial Day: May 21 - May 28
Independence Day: June 27 - Jul 9
Labor Day: Aug 27 - Sep 6
All cancellations must be done by 4:00 PM Mountain Time
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.