Twin Falls / Jerome KOA Holiday Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

We follow KOA's National Cancellation Policy except for the following:

SPECIAL SITE TYPES

-- Patio Sites (RV) - require cancellation 14 days prior to arrival for a refund. Within 14 days of arrival, they are non refundable reservations.

-- Deluxe Cabins (w/bathrooms) - require cancellation 14 days prior to arrival for a refund. Within 14 days of arrival, they are non refundable reservations.

GROUPS/FAMILY REUNIONS-Cancellation of groups/family reunions will follow our Holiday Cancellation Policy. 

VIP Guests-Special Site Types and Extended Holiday cancellation policy applies to all guests including KOA Rewards VIP level guests.

Keep together and Select My Site fees are non-refundable

HOLIDAY PERIODS

RV Patio Sites  - 28 days prior to arrival

RV (excluding Patio Sites) - 7 days prior to arrival

Deluxe Cabins (w/bathrooms)  - 28 days prior to arrival

Log Camping Cabins (no bathrooms) - 14 days prior to arrival

Tent Sites - 7 days prior to arrival

Holidays periods in 2025:

Memorial Day: May 21 - May 28

Independence Day: June 27 - Jul 9

Labor Day: Aug 27 - Sep 6

All cancellations must be done by 4:00 PM Mountain Time 

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.