Campground Cancellation Guideline
Campground Specific Cancellation Policy
We follow KOA's National Cancellation Policy EXCEPT HOLIDAY PERIODS AND SITE TYPES LISTED BELOW.
-- Patio Sites (RV) - require cancellation 14 days prior to arrival for a refund. Within 14 days of arrival, they are non refundable reservations.
-- Deluxe Cabins (w/bathrooms) - require cancellation 14 days prior to arrival for a refund. Within 14 days of arrival, they are non refundable reservations.
Twin Falls/Jerome KOA - Holiday Cancellation Policy
RV Patio Sites - 28 days prior to arrival
RV (excluding Patio Sites) - 7 days prior to arrival
Deluxe Cabins (w/bathrooms) - 28 days prior to arrival
Log Camping Cabins (no bathrooms) - 14 days prior to arrival
Tent Sites - 7 days prior to arrival
Holidays periods in 2024:
Memorial Day: May 22 - May 29
Independence Day: June 28 - Jul 7
Labor Day: Aug 28 - Sep 7
All cancellations must be done by 4:00 PM Mountain Time
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-208-324-4169 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.