Campground Reviews

Sep 06, 2023
Staff was very friendly! Park was clean and close to Cades Cove.
Sep 06, 2023
Sep 06, 2023
Very nice park beautiful setting with outstanding landscaping. Great facilities and exceptional staff
Sep 06, 2023
Everyone was so helpful . The bath house and restroom were always clean. I had a wonderful time!!!!!
Sep 06, 2023
Wonderful! We loved our cabin! We loved the staff, very helpful and friendly. We loved all the activities! Thank You Townsend KOA! :)
Sep 05, 2023
Wonderful campground! The staff and management are like family! They go out of their way to make our stay fun, relaxing, and memorable.
Sep 05, 2023
My cabin needed to have the floor mopped. Also, the toilet in the cabins are very low to the ground. It would be nice if they were replaced by higher toilets. The campground and the staff were very nice and helpful.
Sep 05, 2023
Sep 05, 2023
Great site. The staff were friendly and extremely helpful. Delivered wood to my site and offered to deliver ice, etc. if needed. They even sent help for a TV/Cable issue I was having and found it was the TV. This is the best customer service I have experienced at any campground, including other KOA's. Thank you for a pleasant and enjoyable weekend!
Sep 05, 2023
My stay was amazing � could have had better Wi-Fi connection but couldn't have had a more awesome time
Sep 05, 2023
We had a wonderful time at the Townsend/Great Smokies KOA. My only recommendation would be to upgrade the paper products in the restroom. Scott Professional has a wonderful bathroom tissue selection. (I am not employed at Kimberly-Clark)
Sep 05, 2023
We had a wonderful time! The kids loved the playground, the river, the inflatables, and the pool! We loved building a fire. The site was really clean and everyone was very helpful!
Sep 05, 2023
Had a good time. I spent a few hours trying to figure out why several things in RV would not work. I plugged into the 30 Amp service and they worked. One phase of the 50 Amp servce was out. The 50 Amp breaker was replaced the next day and everything worked.
Sep 04, 2023
I would have given this campground 5 stars except that we had a rocky start with the owner. We were lost and our Google Maps app did not recognize their location, when we called for specific directions, the owner was very short and condescending with me until another employee took the phone and gave us directions. Otherwise, this is one of the nicest KOA's we've ever been to. VERY well-cared for!
Sep 04, 2023
Sep 04, 2023
Great people. Very helpful with getting situated and always there for anything you need. Clean campground and facilities. Great place.
Sep 03, 2023
VERY clean and well kept KOA close to the Great Smoky Ntl Park/Cades Cove. It is relatively near Gatlinburg and Pigeon Forge for touristy activities. Most sites are roomy but there are several that are not, the description (when choosing sites on line) needs to be more detailed. They're extremely strict about only 1 vehicle per site, even for temporary visitors. Fantastic Sun AM church service!
Sep 02, 2023
Awesome and relaxing!
Sep 02, 2023
The place was beautiful but the lady checking is in and this man checking us in were the rudest people. The man especially. We had an ant issue and I asked for some ant spray and his answer was “You know you are in the woods camping what do you expect “. He said this not once but twice and not nicely. I think we will stay at the campground next door!
Sep 02, 2023
Sep 01, 2023
This is the third time my husband and I have stayed at the Townsend/Great Smokies KOA. The cabin is always neat and clean. The campground itself is very quiet and appealing. I look forward to coming back for another stay.
Sep 01, 2023
Aug 30, 2023
We've stayed at KOA cabins in Florida, Pennsylvania, Virginia, Massachusetts, and Tennessee, but tent camping at KOA was a first. Our family of four had the most wonderful time! Our riverfront tent site was beautiful--above the rushing Little River. The campground is wonderful--clean bathrooms, a nice swimming pool, friendly staff. Many updates were visible throughout the property. We'll be back!
Aug 30, 2023
Check in and check out was easy. Everything was clean and cozy. We would definitely stay here again.
Aug 30, 2023
Aug 29, 2023
We love the Townsend KOA! We've enjoyed camping there every year since 2010, which is 13 years now! This time we had a site right on the river which was very soothing to listen to at night. And of course we used their nice beach to access the river and go tubing. The campground staff was always very cheerful and helpful. Already looking forward to next year's stay!
Aug 29, 2023
Aug 29, 2023
Aug 29, 2023
Aug 29, 2023
Amazing weekend at the Townsend Location!! Super friendly staff and helpful, as well as the people in the area. 10/10
Aug 29, 2023
appreciate the mulch on tent site. Might want to advise your guests to put rocks under firepit as the dripping embers started a fire. Staff always cordial and facilities in superb shape
Aug 29, 2023
Everyone was very nice. We enjoyed our stay. The only problem we had was connecting to the WiFi. You should explain the steps better.
Aug 29, 2023
Aug 28, 2023
STAYED HERE IN 2021 AND IT WAS GREAT, WHICH IS WHY WE CAME BACK IN 2023. LOVE THIS CAMPGROUND
Aug 28, 2023
Second time - and as always a great KOA. Will definitely be back!
Aug 28, 2023
Great clean place excellent staff
Aug 28, 2023
We stayed in the Cozy Cabins. The full size bed mattress was really uncomfortable. Would recommend bringing a mattress topper or egg crate to make it better. The kids didn't complain about the bunk beds and seemed to enjoy them. Staff was amazing. Pool was nice and clean. We enjoyed the showers and bathrooms were clean.
Aug 28, 2023
Our favorite campground ever!! Greg and Jeff are awesome! Both are extremely helpful, friendly, and will to help with anything we need.
Aug 28, 2023
The staff is extremely friendly and helpful. I would recommend this campground to everyone. We will definitely be back! -The Duncan’s
Aug 28, 2023
Father, son and grandson weekend. We enjoyed very much. Friendly staff. The playground and pool and river were all big hits with our six year old. Thanks.
Aug 27, 2023
We come often to stay on the riverfront! This KOA is fantastic! The facility is always clean and well managed. The staff is always accommodating and patient! Thanks for providing a wonderful vacation experience!
Aug 27, 2023
Better mattress for cabins, thicker mattress for queen or full bed
Aug 26, 2023
Aug 25, 2023
Townsend, TN is a beautiful area. We camped on the river at the KOA. Very clean with friendly staff!
Aug 25, 2023
Love it every time!!
Aug 25, 2023
Beautiful
Aug 25, 2023
Riverfront deluxe patios are dated and need repairs. It’s better to stay other waterfront sites.
Aug 24, 2023
Wonderful campground. Great place to vacation. Staff is wonderful.
Aug 24, 2023
Aug 24, 2023
Great very close to park we tubed river. Clean large showers and plenty laundry. Really enjoy the pool. Curious staff and helpful
Apr 11, 2024
Beautiful park with welcoming staff. Highly recommend
- Clive Stone on Google
Apr 09, 2024
Very nice place big lots not on top of each other only thing that wasn't good was the internet couldn't use my smart TV for YouTube
- Bill Friess on Google
Apr 08, 2024
This place is so Beautiful and peaceful if you're looking for a place to just relax up your feet this is your place. The people were friendly the facilities are clean.
- Tia Swinford on Google