Temecula KOA at Vail Lake Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

If you need to cancel your reservation, you must call the campground before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee.  Not calling to cancel/no show will result in forfeiture of the entire deposit.

RV & Tent Sites: 48-hours cancellation notice is required. Cancellations within 48-hours of arrival will result in full forfeiture of the deposit. Please notify us by 4 p.m., two days before your scheduled arrival.

Cabins & Glamping Tents: 7 days cancellation notice is required. Cancellations within 7 days prior to arrival will result in full forfeiture of the full stay deposit. Smoking is not permitted in accommodation.

Holiday and Special Events: We require a Full Stay deposit fir all Holiday and Special Event weekends. If you need to cancel your reservation for a holiday weekend, you must call and do so 14 days prior to your arrival date to receive a refund of your deposit minus a $10 cancellation fee. Cancellations within the 14 day period will result in the forfeiture of your deposit. 

Holidays and Special Events include the following:

New Year's Eve (2-night min)

Martin Luther King Weekend (3-night min)

President's Day Weekend (3-night min)

Easter Weekend (2-night min)

Memorial Weekend (3-night min)

4th of July Weekend (3-night min)

Labor Day Weekend (3-night min)

Halloween Weekends (5 weekends beginning with the last weekend in September thru the last weekend in October) (2-night min)

Thanksgiving (3-night min)

Holidays in the Park - All December Weekends (2-night min)

National Cancellation Guideline

To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

Need to Cancel? If you need to cancel your reservation, please call 800-562-1873 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

  • RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
  • Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
  • Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
  • Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
  • Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.