Campground Cancellation Guideline

Campground Specific Cancellation Policy

If you need to cancel your reservation be sure to call us 48 hours prior to your arrival date to receive a refund of your deposit, minus a $10 cancellation fee.

Holiday Weekend and Special Event Cancellation Policy: 

Cancellations made more than two weeks (14 days) in advance of the arrival date will be charged the standard $10 cancellation fee with the remainder of the deposit returned.  Cancellations within 14 days of arrival will result in a forfeiture of the full deposit.  

National Cancellation Guideline

To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

Need to Cancel? If you need to cancel your reservation, please call 800-562-1873 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

• RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
• Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
• Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
• Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
• Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.