Campground Cancellation Guideline
Campground Specific Cancellation Policy
Sturgeon Falls KOA Cancellation Policy
This policy supersedes the National Policy.
- Deluxe Accommodations: (with bathrooms) $10.00 Cancellation fee if more than 2 weeks notice is given, otherwise you will lose the whole deposit
- River Front Sites 50, 51, 52, 53, 54, and 55: a 2-night deposit will be required for these sits and there will be a $10.00 cancellation fee if more than 30 days notice is given otherwise the whole deposit will be forfeit. The 30 day notice requirement includes VIPs.
- All other sites: are based on the KOA National Cancellation Policy.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-7798 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.