Campground Cancellation Guideline

Campground Specific Cancellation Policy

Need to cancel?  Please call the campground before the deadlines listed here to receive your deposit refund, minus a $10 cancellation fee.   E-mail notifications of cancellations are not acceptable. 

RV Sites: If the reservation is cancelled prior to 48 hours, the deposit is refunded except a $10.00 cancellation fee. If the reservation is cancelled within 48 hours of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax deposit.

RV Sites on Holiday Dates (Memorial Day, July 4th and LaborDay):  If the reservation is cancelled within seven (7) days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax deposit.

Lodging Accommodations: If the reservation is cancelled prior to seven (7) days of the arrival date, the deposit will be refunded except a $10.00 cancellation fee. If the reservation is cancelled within seven (7) days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax deposit.  

Lodging Accommodation on Holiday Dates (Memorial Day, July 4th and Labor Day):  If reservation is cancelled prior to thirty (30) days of the arrival date, the deposit will be refunded except a $10.00 cancellation fee. If the reservation is cancelled within thirty (30) days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax deposit.  

National Cancellation Guideline

To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

Need to Cancel? If you need to cancel your reservation, please call 800-562-5141 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

• RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
• Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
• Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
• Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
• Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.