Campground Cancellation Guideline
Campground Specific Cancellation Policy
Need to cancel? Please call the campground before the deadlines listed here to receive your deposit refund, minus a $20 cancellation fee. E-mail notifications of cancellations are not acceptable. Deposits on extended stays are non-refundable.
RV Sites: If the reservation is cancelled prior to 7 days, the deposit is refunded except a $20.00 cancellation fee. If the reservation is cancelled within 7 days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax deposit.
RV Sites on Holiday Dates (Memorial Day, July 4th, Labor Day, etc.): If reservation is cancelled prior to fourteen (14) days of the arrival date, the deposit will be refunded except a $20.00 cancellation fee. If cancellation is within fourteen (14) days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax deposit.
Lodging Accommodations: If the reservation is cancelled prior to 14 days of the arrival date, the deposit will be refunded except a $20.00 cancellation fee. If the reservation is cancelled within 14 days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax deposit.
Lodging Accommodation on Holiday Dates (Memorial Day, July 4th and Labor Day): If reservation is cancelled prior to thirty (30) days of the arrival date, the deposit will be refunded except a $20.00 cancellation fee. If the reservation is cancelled within thirty (30) days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax deposit.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.