Sheridan / Big Horn Mountains KOA Reviews
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Campground Reviews

Sep 02, 2019
Is a little noisy, being so close to the Highway! Laundry facilities need newer washer and dryers. Pool doesn’t open till Noon and closes at Dusk, not sure why.

CAMPGROUND RESPONSE / COMMENTS:

There is easy on'off access to I90 so there is some highway noise. The washers & dryers are commercial grade and made to stand up to wear & tear. Pool opens at noon(ish) depending on the chemicals that need to be added and normalized each day before our guests can use it. It closes at dusk since it it hard to see once the sun sets.
Sep 02, 2019
Campground was very clean and managed. Sites were ideal for my large motor home. Definitely will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We certainly hope to see you again in the future. We work very hard to keep things tidy and in good order for our guests.
Sep 02, 2019
no comment

CAMPGROUND RESPONSE / COMMENTS:

We wish you would have commented to let us know if there was an issue that needed to be resolved.
Sep 01, 2019
Sep 01, 2019
Only stayed one night but enjoyed the park. Our site was long which is nice when you are 42 ft and towing a pickup. It was also easy on and off Interstate 90.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for filling out your survey. There is very easy on/off access to Interstate 90. You'll have to come back and spend more time with us. Sheridan has many events during the summer.
Sep 01, 2019
We had vehicle problems and had to extend our stay everyone was extremely accommodating and pleasant. Park is very clean and pretty. We really enjoyed our time even with the car problem

CAMPGROUND RESPONSE / COMMENTS:

We work very hard to accommodate our guests needs. Breakdowns are never fun. We look forward to seeing you again in the future.
Aug 31, 2019
Aug 31, 2019
Aug 30, 2019
Aug 30, 2019
NIce and clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments.
Aug 29, 2019
Lots of room and among the trees

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for taking the time to fill out your survey. We have beautiful large trees here.
Aug 28, 2019
Aug 28, 2019
Aug 28, 2019
Aug 28, 2019
The only problem I had was, your water Connections should not be in the ground. A lot of campers like myself have had knee replacements, and can't get on your knees to hook up or disconnect the hose. To solve your problem could you add a connection to the already faucet to make it higher. When I was there I had to call my wife to help me up. The personne there was very nice, and I would stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We will have to look into raising the water connections. So happy to hear that our staff took care of you.
Aug 27, 2019
One night'r but hope we can utilize the facility, again, in the future. Thanks Mark and Carol

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We are looking forward to you staying with us again in the future.
Aug 26, 2019
Aug 26, 2019
We loved the pet rabbit that came to our site. We were only there one night. Everything was just fine.

CAMPGROUND RESPONSE / COMMENTS:

It is so nice to hear that things went well for you during your stay with us. We do have some rabbits that live in the park here and they are fun to watch.
Aug 26, 2019
Was only there on night but the campgrounds were nice. The staff was friendly, showers were good and laundry was excellent.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your nice comments and for taking the time to fill out your survey. We hope to see you again.
Aug 26, 2019
Women’s shower was way too hot. Very little to no cold water. Otherwise,nice overnight stay

CAMPGROUND RESPONSE / COMMENTS:

Sometimes it does take a bit for the shower temperature to adjust. Glad to hear that everything else went well for you.
Aug 25, 2019
Aug 25, 2019
Aug 25, 2019
Stayed for 17 days. Nice campground with lots of trees and shade. Sites were not packed together like sardines. Office staff were very friendly. WiFi was okay most of the time, but sometimes download speeds were quite slow. Given I was on a business trip, this was an inconvenience. Near the Interstate so you can hear the traffic, but that didn’t bother me. A few miles from downtown Sheridan.

CAMPGROUND RESPONSE / COMMENTS:

We were glad that we were able to accommodate you during your stay with us & that the office staff took care of you. Wifi is our trickiest issue. So many things are out of our control. We ask our guests not to stream movies &/or play games while on our wifi but not all folks adhere to this. This is a KOA Journey which is designed to be near the highway for easy on/off access & there is some noise.
Aug 25, 2019
The bathrooms (men’s and women’s) had some maintenance problems. Not sure if equipment problem or result of unattended youngsters causing problems. Otherwise very nice stay there

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear that you weren't too inconvenienced by the restroom maintenance issues & that the rest of your stay went well. Occasionally we have to take care of these things & we try to take care of things quickly so that a minimum number of guests are affected.
Aug 25, 2019
Nice campground and pleasant staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey. We are happy to hear that our staff was pleasant to you. We agree with you-our campground is NICE!
Aug 25, 2019
We were only there one night but felt the grounds could have been kept up better.

CAMPGROUND RESPONSE / COMMENTS:

Not sure where you had an issue with the grounds. It is a fine balance between watering sites to keep the grass green & having them muddy for our guests when they arrive. Mid-July through August has been very warm and things get brown easily as you will notice when driving through Wyoming. Our staff works hard 7 days a week to keep things up & in good repair for our guests.
Aug 25, 2019
No pounding stakes in the ground, anyone under 16 must be supervised in the pool, no one under 21 allowed in the hot tub. Needless to say they have a rule for about everything. Not good for teenagers.

CAMPGROUND RESPONSE / COMMENTS:

We try to keep our rules to a minimum. The stakes may go through our landscape piping & we don't want to shut down the park's water due to this. There is no lifeguard on duty so for youngsters' safety they must be chaperoned by an adult. And many adults just want to have some quiet time in the hot tub without children splashing. We have mini-golf, horseshoes, and a basketball court for teenagers.
Aug 25, 2019
No fire pit lady at the front was rude and pretty much said not all sites have pits did pay for full hookup. Did not offer us a different site said use community one. Closed pool because of Thunderstorm but when it stopped dis not reopen. Bathrooms where clean I give it that out of 35 KOAs we stayed at this summer this one rated the worse will definitely not be back again.

CAMPGROUND RESPONSE / COMMENTS:

Did you mention that a firepit was important to you when you made your reservation? Our website says we don't have firepits. We do offer a community firepit for those sites without them. It wasn't very far from your site. We try to protect our guests by closing the pool during thunderstorms & we watch weather radar to verify where lightning strikes are occurring.
Aug 24, 2019
Aug 24, 2019
Really good. Could use more green grass at campsite or it would have been a 5 star

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out the survey. Unfortunately August has not been as wet as the months of May, June & July. We have been trying to water our sites but can't keep up with it.
Aug 23, 2019
Quiet. Friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to fill out your survey and for your kind words.
Aug 22, 2019
Aug 22, 2019
Very clean nice shower area. Easy to navigate the site. We will stay here again. Very nice camp. Grass areas very dry due to conservation by water but it was August. Nice trees and creek area.

CAMPGROUND RESPONSE / COMMENTS:

Good to hear that you enjoyed our shower area. The rains in August have not been as plentiful here as May, June, & July were. We have been watering to keep things green as much as we can. Our trees are mature and we are situated next to Big Goose Creek.
Aug 22, 2019
Location was away from town so campground had a quiet and secluded feel which we actually enjoyed. Pool closed a tad early in my opinion, and the dog park was far away. We did not stay in a tent, but the deluxe tent sites looked awesome. Sites were level with enough room for your camper but I wouldn't say spacious. Staff were friendly! We did not use the bathhouse so I do not know how that was.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear that our staff was friendly. We close the pool at dusk-don't want anyone to get hurt because they can't see once the sun goes down. The park is not enormous so the dog park isn't that far away from any of our sites. We do have many beautiful tent sites-even some with electricity.
Aug 21, 2019
Aug 21, 2019
Nice shade and roomy parking

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review! We look forward to seeing you again.
Aug 21, 2019
A very nice, if older, KOA. Clean, quiet, friendly, lovely trees. A great place to spend the night.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your review and your kind words. We do have mature trees which provide great shade.
Aug 21, 2019
Very comfortable great campground and customer service

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We try to do our best to need our guests needs.
Aug 21, 2019
It was our first time staying here, but won't be our last! Friendly, helpful, knowledgeable staff who told us about places to see that we wouldn't have known about otherwise. Good place to have service done on an RV--excellent mechanics in the area. Peaceful campground and quiet--even though it's next to a major interstate highway.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to hear that we will be seeing you again! Sheridan is a great town with many events to attend during the summer. It is nice to hear that our staff took such good care of you.
Aug 20, 2019
Aug 20, 2019
Very nice RV park. However trees need trimming for big RVs. Spot 114 that we were on has a real problem with the sidewalk/pad cement breaking up and there is a bad piece with a hole in the ground next to it that cut our RV tire as we tried to squeeze our big rig into the spot around the trees. RV park needs some tender love and care.

CAMPGROUND RESPONSE / COMMENTS:

We agree that this is a very nice RV park. We try to keep our trees trimmed so that they don't interfere with large RVs. We don't have a site 114 that has concrete. If you had an issue with the concrete, did you let any of staff know about it so that we could take care of it? We like to be proactive but it is difficult when we are not made aware of it when it happens.
Aug 19, 2019
Very nice! Clean Clean clean! Friendly!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you took the time to fill out your survey. We try very hard to keep the park clean and well-maintained. And we hope that our staff is friendly and welcoming to everyone.
Aug 19, 2019
Average

CAMPGROUND RESPONSE / COMMENTS:

Thank you for for completing your survey. We strive to do better than average. The office staff is here to help our guests with any questions they may have or problems that may occur.
Aug 18, 2019
Aug 18, 2019
Aug 18, 2019
Aug 18, 2019
Best service ever! Super friendly and very helpful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for taking the time to fill out your survey. Very nice to hear that you were well taken care of during your stay with us.
Aug 17, 2019
Aug 17, 2019
Aug 17, 2019
Feb 24, 2020
Great koa.
- John Best on Google
Jan 23, 2020
Comfy, great hosts!
- Jennifer Milko on Google
Oct 27, 2019
Nice, clean
- Kimber Archuleta on Google

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