Sault Ste. Marie KOA Reviews

Campground Reviews

Sep 07, 2020
Absolutely amazing. So clean, such friendly staff, safe and fun for the kids (and dog!) - we will be back!
Sep 07, 2020
Sep 05, 2020
Well organized management, COVID safety protocols ensured, friendly staff would like to visit again
Sep 05, 2020
Very large potholes when entering the park, large rocks everywhere to hit. Nice staff and excellent WIFI.

CAMPGROUND RESPONSE / COMMENTS:

We have had torrential downpours lately, and they create havoc with the driveway. We are awaiting the grader to repair. Large rocks are placed to prevent guests from driving over grass. No chance of hitting them if you drive on the roads.
Sep 05, 2020
Very clean. Nice spot. Cable should include full channels and wifi could be vastly improved. Overall, a great spot to get out and explore. Easy access. Lots of restaurants nearby and easy highway access. Nice and quiet at night.

CAMPGROUND RESPONSE / COMMENTS:

We are only able to offer the cable channels that are offered by our cable provider...26 channels. If we had known that you were experiencing difficulty with your wifi, we could have assisted; we have excellent wifi.
Sep 04, 2020
Sep 04, 2020
Clean, level pull through site. Love having cable!
Sep 04, 2020
Noisy people after midnight behind us. Parks could use a night security to watch for noisy people. Lost a night sleep

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you experienced this. Had we been advised, we would have taken care of the problem right away! Unfortunately, learning of it through a survey, there's little we can do.
Sep 03, 2020
It is a great campsite with lots of amenities. We will stay there again when we are back in the area.
Sep 03, 2020
Bill and his staff are top rate. Our stay at KOA SSM was memorable and we will be back next season. Superb amenities and couldn’t be cleaner. Special shout out to Bill, Max, Mike and Caytlin for going out of their way to accommodate us. Thank you Geoffrey, Lucas, Kingston, Moose and Ziggy �
Sep 03, 2020
Very nice, very clean showers, bathrooms
Sep 02, 2020
Great first experience at a KOA! Hookups within easy reach, super friendly staff, and clean site.
Sep 02, 2020
Sep 02, 2020
Had a great site, to bad we only stayed 1 night 5-star
Sep 02, 2020
Hosts were really friendly and helpful. Site was clean and the kids loved the amenities.
Sep 02, 2020
Super friendly staff, and very clean sites! At a great location just outside of the city, but near everything and anything that is needed.
Sep 02, 2020
Super clean, quiet, large sites, lots of amenities, nice pool and walking trails ..thank you
Sep 02, 2020
Sep 02, 2020
This was our very first camping trip and our official honeymoon... we lucked out with this KOA, reserving was a breeze, staff was very kind and helpful, the accommadations for us and our dogs was wonderful, dogs got a bath and lots of running room. It was a little sad because the Covid stopped us from totally using the park facilities, but there is always the next time and there will be a next.
Sep 02, 2020
Sep 01, 2020
Probably the best KOA we have stayed at. Clean and modern, lots of amenities. We stayed only I night and in a cabin. Will definitely stay there again next time we are in the area.
Sep 01, 2020
Our dog loved all the dog-friendly features!
Sep 01, 2020
it was our first time at a KOA so I had no idea what to expect. Our arrival was greeted by a super friendly person. We got escorted to our site by another very friendly person.We only had a very short one night stay but it was very clean and organized. If I had to do it again, I would request a site with a little more privacy if there was one. The campers around us were very very nice.
Sep 01, 2020
The staff and accommodations were great .The one thing I would recommend is to stop allowing fires at each site .It creates too much smoke when the site are so close together .This is a common problem at all RV camp grounds and should be stopped .You can’t open windows and doors because all you smell is smoke ,it can be 80- 90 degrees out and they still have their fires .
Aug 31, 2020
Main driveway needs maintenance/repair

CAMPGROUND RESPONSE / COMMENTS:

We've had extremely heavy rain recently and it leaves ruts in the driveway. Repairs are made as soon as possible following the downpours. Roads are graded regularly.
Aug 31, 2020
Nice facilities, very clean
Aug 31, 2020
Loved the atmosphere, services and care given to my family. Sites are great already recommended to family. Thanks
Aug 31, 2020
Aug 30, 2020
Beautifully landscaped campgrounds, excellent service, super clean. We really enjoyed our week there and have made plan to return next year.
Aug 30, 2020
It was great, check in was simple and I liked the fact that they escort you to your campsite. No fuss no muss, especially after a long drive. Our spot was one of the lux sites. Had it's own swing, firepit, patio and table set as well as a BBQ. what more could I ask for. Thanks
Aug 30, 2020
Very well managed and clean campsite, and the camp staff are very friendly. Highly recommend!
Aug 30, 2020
We returned with our family and friends with two RVs for another night. Great stay! Most recommended.
Aug 29, 2020
Amazing site, very nice people, great job!
Aug 29, 2020
We had a fantastic week at this KOA. We chose this KOA for the proximity to the city. It would be nice to see the play ground updated, but my kids still had a fantastic time.
Aug 29, 2020
We stayed in a small cabin. What a great experience. I would repeat this again
Aug 29, 2020
Aug 29, 2020
We had a family emergency and they were very accommodating. The staff was very friendly and helpful. It is one of the best maintained parks I have ever been in. Lots for the kids to do while following the COVID protocols.
Aug 29, 2020
Enjoyable
Aug 29, 2020
Super! Personnel très compétent!!
Aug 28, 2020
Nice quiet location
Aug 28, 2020
Very nice. Clean too.
Aug 28, 2020
Very dog oriented facility. It has 3 different dog parks. While this is good if you have a dog, it isn't as kid friendly as other KOA's with the big kids play grounds. Also this KOA's biggest dog park was locked to customers and looked like it was set aside for agility training only. Since it is the single largest area in the center of the park, it seems like a very big waste of space.

CAMPGROUND RESPONSE / COMMENTS:

We do have a very large children's playground as well as mini golf/pedal carts/outdoor checkers/gaga ball/basketball/toss games/hiking trails/swimming pool/etc. Plenty to keep kids entertained! We do hope that both your kids and your dog enjoyed the available facilities. We have events in the agility field throughout the season and the participants would disagree that it's a big waste of space.
Aug 28, 2020
Aug 27, 2020
Everything was as planned. Friendly courteous staff who take Covid 19 seriously. I enjoyed my stay.
Aug 27, 2020
Couldn't stay long , just one night. But would enjoy visiting again on return trip back through Ontario.
Aug 27, 2020
We stayed twice this summer and both times everything was amazing!! Super friendly staff, clean facilities and the cabins were just perfect! Thanks!
Aug 27, 2020
We've been going to KOA at least once or twice per season for the last 5 yrs for tsnt and cabin stays. Love the facilities and activities available.
Aug 27, 2020
Aug 26, 2020
I have been camping for over 20 years and often with KOA throughout the eastern states and Canada. This is by far the most beautiful property I have seen in the KOA network. It was as if I was checking into a fancy hotel, with my trailer. The staff is amazing! They are the reference for KOA. This campground should be the training grounds for all KOA’s. We will be back!
Aug 26, 2020
Cleanest and most friendly of three different KOAs I've stayed at so far this year.
Sep 16, 2020
Just wanted to share a positive experience with this camping facility. Booked a family camping trip at the KOA in Sault Ste. Marie about a month and a half prior to arrival. Very nice people and very accommodating! A week and a half before arrival my truck had a breakdown. It was a simple fix but the part for the truck was not available anywhere in Ontario and no time frame on availability. Not good news! I looked at my options, a rental truck, borrowing a truck from a family member etc. as I really wanted to go on this trip. I struck out at every option and had to cancel the trip. The week and a half was a roller coaster ride tying to make this trip happen. I called the Sault Ste. Marie KOA with 4 hrs. left on my cancellation deadline. They were very understanding, didn't question my breakdown and returned my payment minus a very small service charge. I believe the people at this KOA are the owners and really appreciate their understanding and support. As in many situations as things go wrong it's how people make you feel dealing with the situation that leaves a lasting impression. The Sault Ste. Marie KOA gave me total support every step of the way and totally appreciated it!! Thank's guy's!! I hope to try to do this trip next year and if all pans out I will definitely camp at your business. I like to support people that have helped me out!! It's over three weeks and still no part for my truck.🤦
- Dominic Alonzi on Google
Sep 11, 2020
Super-friendly staff (they lead you to your site) and nice level pull-through spots. Very conveniently located. KOAs seem to be the "McDonald's" of campgrounds in that our experience with them is consistent and reliable. Nice walking trails.
- DorothySJ on Trip Advisor
Sep 10, 2020
Very good service very clean campground.. There is 2 dog obstical course,plus a fenced area for pets... Mini golf and a pool and a hiking trail... Loved it Reccomend it to everyone ... I want to go back that's for sure
- Kevina Mulrooney on Google