Sault Ste. Marie KOA Reviews

Campground Reviews

Aug 30, 2018
Great, the people were great. Bathrooms were grea
Aug 30, 2018
Bill and Joan have created such an incredibly beautiful camping experience at their KOA. The employees (Eric) were so wonderful and helpful. The landscaped grounds were immaculate. We felt we had a true respite. Everything about it was so well thought out and carried through. I can't say enough about the love and care they have put into this sight. They think of your needs before you ask.
Aug 29, 2018
Aug 29, 2018
Incredible customer service very clean facility the wife and I just loved it there if we ever have occasion to go back to Sault Ste. Marie there's no question where we will be staying
Aug 29, 2018
Everything was excellent. This was probably the best campground our family had every stayed at.
Aug 29, 2018
I've stayed at dozens of KOAs across Canada and the US, and I consider the Sault Ste. Marie KOA to be the BEST all-round KOA that I've visited! The campground is beautifully treed but everything is so well placed that sites are easily accessible. The washroom and facilities are excellent. The staff is friendly and knowledgeable (expert RV advice available!). Super dog friendly with two camp K-9s!
Aug 29, 2018
Aug 29, 2018
Great site, friendly and professionally organized and run KOA. The best we had on our 24 day, 7300 kn trip.
Aug 29, 2018
The only problem we had was the amount of bugs in the pool. Kids didn't want to go swimming after a while.

CAMPGROUND RESPONSE / COMMENTS:

On the one evening, the weather conditions were right for a number of gnats to gather in the pool. We cleaned them out when we saw them, yet one of the kids still wouldn't go in the pool because the bugs had been in the water. The kids had been in the pool the entire three days though.
Aug 29, 2018
Nice grassy sites, but wish there was a friendlier way of keeping people off it rather than using big rocks. Saw a truck run into one. Good wifi. Laundry is pricey at $3 a load for dryer and washer.

CAMPGROUND RESPONSE / COMMENTS:

If guests drive in designated driving areas such as roadways and site driveways, there is no possibility of them hitting a big rock. When they drive in an area that they should not be driving on, they may encounter something meant to keep them off that area.
Aug 28, 2018
Bill and Joan are great hosts. They go out if there to make you at home.
Aug 28, 2018
Facilities and staff are second to none, can't wait to get back there next year.
Aug 28, 2018
Really impressed how the washrooms and showers were really kept clean�
Aug 28, 2018
We love this KOA. Good location, terrific people, lovely showers, I could go on and on. We always come back!!
Aug 28, 2018
Aug 28, 2018
Clean, quiet what else is there to say. We enjoyed our stay like always and will certainly come back.
Aug 28, 2018
Campground staff were very friendly and accommodating. They answered all my questions and assisted as needed. A place that you’ll feel very welcomed.
Aug 27, 2018
It was wonderful all the way!!! The campground is a 'Hilton' of any we have stayed at to the smallest of details. Certainly a 15+ with 10 being the high rating! The staff was fantastic n so helpful with the slightest of things. Enjoyed Sault Ste Marie and found everyone very friendly
Aug 27, 2018
Aug 27, 2018
It rained on the day we stayed but it was still an enjoyable experience. I liked the three wheel bikes and the kamping kitchen had all I needed.
Aug 27, 2018
We arrived in the rain and were having terrible luck getting the tent together and by the time we got it up ot was full of water so the owners graciously offered us a cabin seeing the spot we were in. The grounds were very clean and well kept i would highly reccomend staying here to anyone!
Aug 27, 2018
Campground was extremely clean and all staff were very helpful and friendly. We enjoyed our stay and will recommend to any of our friends going to or passing through Sault Ste. Marie to stay at this campground.
Aug 27, 2018
Very good one night only
Aug 27, 2018
Excellent campground. Clean washrooms + showers, clean camp and RV sites, mini golf, great playground, excellent wifi, close to Sault Ste Marie. Friendly and attentive owners + staff. You may see show dogs and their owners go through their competitive rounds in one of the dog parks. Very impressed with this KOA. Visited in a travel trailer for 3 nights, Aug 22-24/18.
Aug 26, 2018
Aug 26, 2018
The second time we stayed there the older man at the front desk was beyond rude and patronizing. I booked via the app and he basically told me I was wrong, and talked down to me! It is a beautiful site very hugely dog orientated but his attitude ruined our stay. He should work in the back not with the customers
Aug 26, 2018
Good clean showers and bathrooms, wifi range short and capped data poor cable signal,grouchy owner,don’t roll your eyes at her!!!

CAMPGROUND RESPONSE / COMMENTS:

Tried to explain to this guest how to connect to cable and wifi, and instead of listening decided to talk over me and rolled his eyes at every suggestion and eventually walked away. Not sure why he bothered asking. Everyone else's wifi and cable were working just fine.
Aug 26, 2018
First time staying in a rustic cabin as I usually have my motor home.. the cabin was awesome! I was pleasantly surprised to find cable tv! Great campground.. I usually stay here twice a year as I travel from west to east and back every summer! Thanks for an enjoyable stay!
Aug 26, 2018
Camped in this park twice(2015/2018) & very impressed with all offerings and sites. Loved Rovers Run - awesome "backyard away from home". Highly recommended park to friends and campers we meet since our first visit in 2015 and will continue to do so. Beautifully maintained park, including the washrooms. Friendly staff and efficient check-in. Location is close to main highway so access was easy.
Aug 26, 2018
Arrived very late and an envelope with details of our stay was waiting for us. The grounds themselves were immaculately clean and well maintained. The bathroom facilities were clean, large and well maintained. Staff were very friendly and welcoming. Excellent!
Aug 26, 2018
We’ve been here before, the staff is always very friendly and accommodating. We will be back
Aug 26, 2018
Why is it that a single traveler in a small motorhome ALWAYS gets short shrift when it comes to nice spots? Mine was in the open with no privacy at all. Not worth the cost.

CAMPGROUND RESPONSE / COMMENTS:

We're sorry you were unhappy with your site. Had we known that, we could have moved you to something more to your liking. The site that you were on is well liked by many campers. We have different sites to suit everyone's taste, and we hope that our guests will tell us while they're here if they're not satisfied so it can be resolved.
Aug 25, 2018
Fabulous! Lovely setting, clean facilities, wonderful hosts & staff. I always love returning to this campground because of the beauty of the surrounding and the friendly people. And it's so welcoming for our dogs as well. Couldn't ask for a nicer place to stay. Would highly recommend!
Aug 25, 2018
Very clean and well maintained. Bathrooms were immaculate. We will be back.
Aug 25, 2018
only stayed one night but were able to check out amenities...a definte 10!!! would return and highly recommend...thank you...very family and pet friendly and very clean and well maintained.
Aug 25, 2018
Aug 25, 2018
Beautiful site, very clean and staff were extremely helpful
Aug 25, 2018
KOA Campgrounds are usually great but o experienced very poor service in Sault Ste. Marie. After purchasing firewood, the representative told “you can wait until I feel like dropping off your firewood”. We experienced a very unprofessional attitude during our stay.

CAMPGROUND RESPONSE / COMMENTS:

Sorry, but this is NOT something that any of our staff would have said, and I can say that with complete confidence. We either ask the guest when they would like the firewood delivered, or we deliver it immediately. Our staff are courteous and professional, or they would not be here.
Aug 25, 2018
Small park, sites are close together so little privacy, our wifi did not work and activities/services were pricy.

CAMPGROUND RESPONSE / COMMENTS:

This guest had no issues while she was here. Upon inspection of the deluxe cabin, a deluxe bath sheet was missing, and the guest was quite annoyed that we charged her for it.
Aug 25, 2018
Dogs were walked off lead notice a dog had been left alone at the campsite RV was gone. When they returned they allowed the dog to be roaming free. A KOA worker did ride by when dog was alone. Nothing done. We travel with a cat. A loose dog makes it. not safe for our cat to be outside with us. The campsite is beautiful. Bathrooms are so clean you could eat off the floor. We will return

CAMPGROUND RESPONSE / COMMENTS:

Dogs must be on leash when outside. Had this incident been reported to the office, we could have looked after it then.
Aug 24, 2018
Aug 24, 2018
Had a great time. Everything very clean and friendly.
Aug 24, 2018
Super clean washrooms, level sites, overall clean and tidy park......well done!
Aug 24, 2018
Excellent as always
Aug 24, 2018
Excellent sites and facilities at a reasonable cost.
Aug 24, 2018
Excellent
Aug 23, 2018
This camper comment has been removed by KOA because it contained inappropriate content.
Aug 23, 2018
Amazing KOA, staff very friendly, Beautiful campground, Very big rig friendly, dog friendly. Great place to stay, we thoroughly enjoyed our stay
Aug 23, 2018
Enjoyed our stay here. Nature trail was very nice to explore and there were a lot of games for kids to play. Lot size was good and staff were very helpful. Camp ground is kept very clean. Played minigolf and rented bikes for both kids and adults. Will be back again.
Aug 23, 2018
Super clean and attractive facilities. Could use grab bars and small bench in all the showers especially for seniors and disabled. Not wheelchair accessible in disabled washroom as there is a lip to o over. Other than this the site was excellent and staff were friendly. Excellent customer service. Will go again.
Oct 10, 2019
Polite staff great dog walking area.
- Renae Laabs on Google
Sep 24, 2019
Love everything about this campground. would definately recommend staying here.
- Sally Mitchell on Google
Sep 12, 2019
Highly recommend
- Connie Hill on Google

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