Campground Cancellation Guideline
Campground Specific Cancellation Policy
SANTA MARGARITA KOA (800)562-5619 or (805)438-5618
RESERVATION CANCELLATION POLICIES & DEADLINES:
Plans change & life happens. To cancel or change your reservation, please CALL the campground BEFORE the Cancellation Windows listed below to incur a minimum Cancellation Fee of $20-$50. Being a No-Show or calling INSIDE the Cancellation Window will result in FORFEITURE OF THE DEPOSIT. Text and email notifications of cancellations are not acceptable. CALL US!
Deluxe Cabins: 14-Day Cancellation Window. Call Santa Margarita KOA by 4 p.m. at least two weeks prior to your arrival date. Cancellation Fee: $50
Camping Cabins & Yurts: 14-Day Cancellation Window. Call Santa Margarita KOA by 4 p.m. at least two weeks before arrival date. Cancellation Fee: $20
RV & Tent Sites: 7-Day Cancellation Window. Call Santa Margarita KOA by 4 p.m. more than one week prior to your arrival. Cancellation Fee: $20
DEPOSITS AFTER DEADLINES: Deposits paid inside the Cancellation Windows are non-refundable. Cancellations requests granted inside the Cancellation Window will result in forfeiture of the full deposit.
CANCELLATION POLICIES DIFFER FROM KOA RO KOA: Each KOA has its own deposit and cancellation requirements for Deluxe Cabins and unique accommodations. Please verify with your selected KOA prior to making a reservation.
HOLIDAYS & SPECIAL EVENTS: Special deposit and/or cancellation requirements may be in effect. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.
NEW CALIFORNIA 24-HOUR CANCELLATION POLICY: "Effective July 1, 2024, pursuant to new California law, Guests booking a stay in lodging in California may cancel a reservation without penalty up to 24 hours after the reservation is confirmed and receive a full refund. The law only applies to reservations that were confirmed more than 72 hours before check-in/arrival date. This is regardless of the Cancellation Policy that otherwise applies to the reservation."
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.