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RV Reviews

Oct 22, 2023
the new management is AMAZING!!!! we live up the road in Santa Cruz and have been going for over a decade. This is the management yet! Lee Ann Oliver is THE BEST!!! excellent customer service and hospitality... and I love all the extras (happy hours, and also the food/menu at the snack shack!!) well done!
Oct 22, 2023
Another great weekend. The park was nice and clean as usual with plenty of activities for the kids.
Oct 22, 2023
Excellent grounds and easy hook ups.
Oct 22, 2023
Great facility. Staff was professional. Kids had a blast at the parks. All sites and amenities were very clean. Can’t wait to book another trip.
Oct 21, 2023
Very nice campground, the only problem we had was the walk to the bathroom is quite a way away from our site, they need more stairs down to it from the sites along the reserve. And we believe that when you go camping the sounds of nature should out way the sounds of peoples music and sports, all day regardless of quiet hours
Oct 19, 2023
One of our favorite campgrounds. The pool is well cared for, the wi-fi was recently upgraded and the location can't be beat.
Oct 19, 2023
Everyone was very friendly
Oct 19, 2023
Oct 17, 2023
Oct 17, 2023
Thanks for another fun Halloween camping trip! My only complaint is that the prices are getting quite steep for an RV site, and now trying to push 3 night minimums too? Yikes!
Oct 17, 2023
Halloween Camping is always so much fun! We have been coming for over 2 DECADES..it is that much fun! :)
Oct 17, 2023
We had a great time. I really liked that so may extra guests were not allowed. I feel like it was less chaotic this year. I appreciated that KOA tried hard to make sure everyone there was known. I would like to also give a shout out to the two gentlemen, riding around in golf carts, picking up garbage and monitoring campsites. I appreciated their hard work.
Oct 17, 2023
This was the first time we stayed for the Halloween weekend. All I can say is "WOW"! We booked for next year. Great campground with a lot of activities. A really great staff, also.
Oct 16, 2023
We came for one of the Halloween weekends and had an absolute blast!! The staff is so friendly and the campground is so clean. The curbside pickup of trash cannot be beat:) It was a very lively weekend, but I really appreciated the enforcement of “quiet time.” The pool was also very clean and the gift shop can’t be beat. We’ll be returning next Halloween, if not sooner.
Oct 16, 2023
We enjoyed our stay very much! There are definitely some positive changes such as food service at the shack and tact message event updates! The check in is a little slow. I would recommend to have online check in as many other KOAs do, so you can just take your spot upon arrival.
Oct 16, 2023
We always have a good time here. The only issue was the neighbors who blasted rap music with bad language or hard rock music after hours. We could barely hear each other in our campsite. We asked nicely if they would turn it down and they became verbally aggressive. Wish security could have been more on top of the situation.
Oct 16, 2023
Oct 16, 2023
Oct 16, 2023
Beautiful facility and well maintained, friendly staff. My criticisms are 1) this Halloween extravaganza weekend turned the park into a rave scene… not what I was expecting 2) text messages were constant 28 messages over less than 48 hours 3) $200/night for camping is crazy
Oct 16, 2023
We take 3 generations camping here & other KOAs using multiple sites. The 3 dog parks are filled with gopher holes causing dogs and owners to trip. Staff did not to clean blood off jumpy pillow after child was hurt. Jumpy pillow remains inflated all night & unlit while kids jump on it. Staff unkind to disabled people. Accuse them of not being disabled if not in wheelchair. Will not return.
Oct 16, 2023
Staff was incredibly welcoming. The events and activities in October were awesome. Even with so many people being there the facilities and grounds stayed clean and nice. Can’t wait to come back.
Oct 15, 2023
Oct 15, 2023
When I booked in advance I did not realize the end of Sept. u guys would be celebrating Halloween. I’m not a fan and neither was my 2 & 10 yr old The corner walkway site to get to the jump pillow had the ugliest evil demons that jump out at you. I saw other littles ones crying n scared at the decorations KOA had too. Also u knew u we’re going to be busy and only had 1 hour a day for train/clim
Oct 14, 2023
Had a great time. Will definitely be back!
Oct 14, 2023
The campground was good but some of the employees working there were rude, and not customer friendly. Disappointing.
Oct 14, 2023
Best place to stay with kids! The staff is fantastic. We love to stay by the jumping pad and our kids can play all day and we can see them from our site. We always rent some bikes and try to participate in all the activities. We have already booked for Christmas time and can't wait to see the decorations and special activities.
Oct 14, 2023
We stayed for a week [M-F] great place centrally located and the new Wi-Fi is the best Wi-Fi we have had in any RV park. Thank you.
Oct 13, 2023
Had a pullout site and it was great! Clean! Met some very nice people around us and can't wait to return!!
Oct 13, 2023
Stayed here for a few days in early October. Weather was great, RV sites clean, showers/restrooms nice and clean, great KOA for kids (lots to do), friendly/helpful staff.
Oct 13, 2023
Loved the campground. Had fun with all amenities, sites were nice and staff was great. This was our second stay, did not like the site assignment, was next to a busy path and small. I Would like to pick my own spot instead of getting assigned.
Oct 12, 2023
Very nice rv park..great amenities..site well appointed, plenty of room..good location. Customer service could be improved..over 10 min wait at check-in, just standing there, NO acknowledgment..worker slowly dealt with another family...camper buying snacks asked if someone could come help.."no, she's on the phone". I let that person go before me. No problem at all waiting if acknowledged.
Oct 11, 2023
We used to love this KOA, however this visit there were multiple sites with extremely loud music with profanity and the staff did not address it effectively. Also, there is no enforcement on the speed limit. Several cars drove through at 25-30mph which will end up in someone getting run over. We’ll try somewhere else next time.
Oct 11, 2023
Always a great time in october for the halloween festivities. Clean campground and staff is awesome. Please switch to peoples choice for site decorating, pumpkins etc...also better communication around booking next years sites and cut off dates before check out as we almost lost our site due to innacurate info. The staff made it right so we are happy campers. Great job as always �
Oct 10, 2023
The showers in the bathroom were pretty disgusting. Hair and grime on the floors and in the corners. Other than that, everything was great.
Oct 10, 2023
It was great just really expensive. I will not be coming back do to the price.
Oct 09, 2023
We come to be with our grandchildren and to watch them have fun. It looks like they are not planning on coming back for the Halloween events. It has gotten expensive enough that puts a dent in the decision. I don’t like all the text messages up until 10:30 at night Several groups were noises after ten and the sheriff had to come in to address the groups. We might visit again on a non busy ti
Oct 09, 2023
Grounds were clean, staff friendly. Trick or treating was lots of fun. Intermittent power outages were only drawback.
Oct 09, 2023
Great time , fun events , overall fantastic family time
Oct 09, 2023
We love it here! There’s always so much to do and not enough time to enjoy it all! Love the activities and energy from the staff.
Oct 09, 2023
We had an amazing time!!
Oct 09, 2023
Oct 07, 2023
Previous trip there have been very enjoyable. Out trip this past had been on the verge of terrible. We bring our families because it’s been a family atmosphere in the past. It was still enjoyable for kids but not us adults. A very few chose to not follow quiet time and calls to after hour number leave a message and no response. After the 3rd night we were glad to leave. You must deal with this!
Oct 07, 2023
Nice stay in good spot with great WiFi. Prices are a little high.
Oct 07, 2023
Oct 06, 2023
Oct 06, 2023
Lovely area. Staff was very friendly and helpful. Campgrounds were very clean.
Oct 06, 2023
Our stay was greT
Oct 06, 2023
My family and I have been coming to KOA Santa Cruz/Watsonville for almost 30 years. The new management has done an exceptional job with all the new amenities and improvements. It’s really a wonderful KOA! Our children and grandchildren are all grown up yet my husband and I still come here during the week because we enjoy the atmosphere, location and dog friendly park. Thank you for everything!!
Oct 06, 2023
The people that worked in the store and front desk were very nice, The grounds were well kept up. Clean bathroom and showers. A lot of games for kids and adults. Enjoyed very much
Oct 05, 2023
Apr 09, 2024
I stayed at this campground on 4/6/24, that was my second time there, we loved the cabin. The site has great accommodations, very family oriented, however, there's also Glamping cabins like the one we stayed that are very cozy and makes for a great couples getaway, super close to the beach 3-5min drive. Awesome place 10 out 10.
- Cali Guy on Google
Apr 07, 2024
We just arrived home after a fantastic weekend here. We stayed in our camper, so cannot attest to the cabins, but it was so lovely to have full hookups (including a dog pen for our fluffy family member). The whole site was amazing and there was always something for the kids to do and our kids were so happy. The playground and jumping bag was such a huge hit, as was the heated pool. Just be warned - there is a “make your own pixie stick” machine in the store. Thankfully my kids didn't realize what it was haha All of the staff that we came across were so lovely and kind. Can't wait to come back!
- Heidi Gibert on Google
Mar 28, 2024
Very nice. Mixed with different types of accommodation. Good service. And different activities everyday. Heated pool and spa.
- X. RAO on Google