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Apr 21, 2024
Apr 21, 2024
Very nice, organized KOA! Beautiful location by the beach. Staff was very friendly and helpful!
Apr 19, 2024
Came for two nights. First time in a lodge. We loved the one they picked for us for spending time outaide. The lodge itself was needed a lot of fixing. The sofa was stained and the material was cracked. The blinds in the bedroom were broke. The fan and lights in bedroom didn’t work. The floor was very dirty with rocks and sand. We would definitely come back and use the Rv spots only.
Apr 18, 2024
Apr 17, 2024
Nice
Apr 15, 2024
Apr 14, 2024
The grounds and accommodations are super clean and activities are super fun. The best part of this campground is the staff, hands down. Our son had a medical emergency our second night. We called the front for help since we didn’t know where to go. The staff called first responders, led them to us, and stayed to help in any way they could. The staff really came through for our family!
Apr 14, 2024
Been coming here for years, even since I was a kid. I love taking my kids here because they really enjoy it and of course the proximity to the ocean. Unfortunately there always seems to be something broken or not in service. This time the huge bouncy pad at the park was completely flat and out of service. Also, the bed inside our cabin was extremely loud each time I got in or out of it.
Apr 14, 2024
It was wonderful! Everything was perfect. Very spacious cabins, very dog friendly!
Apr 13, 2024
Apr 13, 2024
Apr 12, 2024
friendly and super clean
Apr 11, 2024
we enjoyed our stay, very kid friendly. The woman working the palm climbing was so great with the kids.
Apr 11, 2024
Horrible!Our worst trip yet!The whole week we were there, the electricity was broken & didn’t work at all in the cabins.The roof was leaking water when it rained.We were literally getting rained on in the cabin so we told the front desk & then we had to take the time to move from 1 cabin to another.The beds r the worst, better sleeping on ground, hurt our backs.Complete rip-off.Neighbor got hote
Apr 11, 2024
Apr 11, 2024
This place is amazing. If you have a flock of dogs or a flock of children this is the place for you. I will be returning to this place over and over again thank you so much for an amazing stay.
Apr 10, 2024
We had a wonderful family "camping weekend" with the grandkids and two daughters. The only disappointment was the vandalism that terrible kids kept doing to the facilities (during spring break). These 7th graders punctured the bouncing pillow, and later did something to the pool that caused it to close in Saturday for clean up. Wasn't resorts fault. Otherwise,quiet, clean and great location/site
Apr 09, 2024
We enjoyed the stay. There were several incidents over the weekend that were disappointing, Our kids couldn't use the jumping pillow because it ripped on Friday evening, the pool opened 4 hours later than scheduled Saturday because of vandalism and we waited an hour past the time the outdoor movie was supposed to start and staff was never able to get it up and running.
Apr 09, 2024
Apr 09, 2024
We had a really great time. Communication fantastic. We knew exactly what was happening and when. Our deluxe cabin exceeded our expectations. We will definitely be back.
Apr 09, 2024
It was great! But the couch was beyond disgusting Thank you
Apr 09, 2024
The pool, the bouncy pillow, the pancake breakfast, the sound on the movie: ALL out of service!! Plus both of our neighbors didn’t observe the 10pm quiet hours. Both loud until midnight. Why doesn’t someone go around to check?
Apr 08, 2024
Apr 08, 2024
Stayed in a luxury cabin with a rat infestation. Despite promises, no new grill provided after rat sighting in the BBQ. No actions taken to address issue (no bait or traps placed where the rats actually were). 1/2 refund offered but wouldn't recommend staying. If we hadn't driven thousands of miles to be there w/ family over Spring Break (& the limited nearby options sold out) we would have left.
Apr 08, 2024
Apr 07, 2024
Generally great but wifi connectivity was out the entire time which was a problem for us. Staff didn’t say anything about this when we checked in but later said it was because of the power outage and didn’t offer any resolution or updates which left us hanging.
Apr 07, 2024
Stay was great, staff is friendly, campground is well maintained. Liked getting the text blasts. A second jump pad needs installed for little kids. Big kids were taking over the jump pad and causing little kids to fall and a lot of the little kids had to get off. The jump pad ended up deflating so obviously there was an issue. For what we pay to camp, a second pad needs installed again.
Apr 07, 2024
Apr 07, 2024
I had a leaky roof and a heater that didn’t work in cabin 141. It was NOT worth $210 a night, not even close. When I told the front desk, they didn’t offer any compensation. Located 1 mile to the beach, so you have to drive there.
Apr 06, 2024
The staff in the office were very friendly and the site had wonderful communication. I received text messages daily. The grounds were very clean and well kept. We really enjoyed our cabin.
Apr 06, 2024
Well maintained. Excellent stay.
Apr 06, 2024
Staff was awesome. A variety of activities for the kids. My daughter loved doing crafts and loved the banana bikes!! Beach is close (quick drive) So fun!
Apr 06, 2024
Apr 06, 2024
Apr 05, 2024
Had a great stay with my husband, 2 daughters (7 and 8 years old) and our 9 month old puppy. My sister goes often to this KOA with her trailer. So we decided to come along and rent a cabin. The cabins were comfortable and did the job. We didn’t spend much time inside the cabin since the kids were busy spending time outside. Love that we were so close to the beach. We will definitely come back so
Apr 04, 2024
My cabin smelled like a sewage. I understand everything is likely on septic tanks but for $250 a night I wasn’t expecting a deluxe cabin to smell the entire time we were there. The couch was also disintegrating. It was a disappointing experience
Apr 04, 2024
Apr 03, 2024
It was great! We had a good week! Thanks everyone. Pool was warm and nice.
Apr 02, 2024
Had a great stay! All staff members are friendly, responsive and helpful. The staff working the children’s activities are so engaging and kind. We felt very safe letting our kids explore and play. The site texts throughout the day with reminders for activities, store hours, after hours numbers, etc. Site was clean. We had a camping cabin with tent site. It was all perfect.
Apr 01, 2024
Awesome activities and amenities
Apr 01, 2024
We had a great time! The staff was so friendly and helpful. The pool was so warm and the hot tub was very relaxing. The playground was great and so was the bounce pad. The activities were fun and the vibe of the entire KOA was great! Wonderful family place to visit
Mar 31, 2024
We had a wonderful time. There are many things for our kids to do. We have already booked a date to come back �
Mar 31, 2024
The bathroom door lock didn’t lock very well. The wood bundle sold at the store was wet and didn’t catch on fire very well. There needs to be some form of a small stove or hot plate in the cabins. Also a mirror in the primary bedroom. The light above the bed were too low, causing us to bump our heads several times. They should be moved slightly higher.
Mar 30, 2024
We had a wonderful stay at the Santa Cruze KOA. We were there for just about a week and the amenities and customer service was outstanding! This was a very fun, family friendly campsite.
Mar 30, 2024
Nice campground but very overpriced. Nice amenities for kids but if you do not have young kids then it is expensive to pay for amenities that you do not use
Mar 30, 2024
Mar 29, 2024
Great campground. Lots of play areas for kids. Pool and hot tub were amazing. Bathrooms and showers were clean and well stocked.
Mar 26, 2024
Mar 25, 2024
Really clean bathrooms, good staff members, and good amenities. I'm glad there was a basketball court. That was great for my teenagers.
Mar 25, 2024
LOVED EVERY MOMENT, TRULY BLESSED AND FUN, LOVING, AWESOME AND CARING STAFF WHOSE GENUINENESS IS FELT AND RECEIVED!!! CHEERS AND GOD BLESS YOU AND YOUR PRECIOUS FAMILY!!!
Apr 23, 2024
Could not rate rooms as we have a RV. Most excellent service and well maintained grounds in a beautiful setting.
- Paul Smith on Google
Apr 23, 2024
Clean, more spacious campsite options. Great amenities for kids! Excellent staff; especially Jeff, who found a hex tool to raise the seat on my granddaughter's bike!!
- Mike McGinness on Google
Apr 20, 2024
A great place for families
- Kara Pardini on Google