Santa Cruz / Monterey Bay KOA Reviews

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Campground Reviews

Sep 16, 2020
Sep 16, 2020
Incredible customer service, spotless grounds, restrooms and showers, friendly, accommodating staff
Sep 16, 2020
Even with the covid and smoke we had a good time
Sep 15, 2020
We enjoyed it so much that we booked 2 long weekends for our text 2 trips!!!
Sep 15, 2020
Everything was clean. This campground was very family friendly and the whole group had a blast. We will definitely be returning.
Sep 15, 2020
Campsites were small. Due to Covid restrictions, all activities for kids were closed. Had we known this in advance, we would not have gone at this time.
Sep 15, 2020
Granddaughters had such a fun time! We ran out of hot water but your staff was right on it...thank you. We, for sure, will return for another visit soon.
Sep 15, 2020
Great stay all around!
Sep 14, 2020
Great stay although the “text charge order” to site was not working the entire time.
Sep 14, 2020
We arrived 1:20pm to find our site still occupied and asked to wait in their field! When we tried our cable connection it didn't work and we were told they knew it wasn't working, guessing someone had drove a stake into the underground cable. Then we were kept up by persons next to us with Very Loud laughter and noise all the way to 1:20am! We had a 7 yr old granddaughter that was unhappy!
Sep 14, 2020
You need to alert campers that your WIFI is basic. Some people work while they travel and need decent WIFI. It may have been OK 5 years ago, but now it is a necessity. The constant text messages and telling people to turn off their electronics at 10 is over stepping. Your dog runs fencing is in need of repair. Gates are broken and the grassy area is not well maintained. We will not be returning.
Sep 14, 2020
Real bummer that everything was closed from Covid. You have the right to shut it down but should be open
Sep 14, 2020
Campsite was perfect. No issues.
Sep 14, 2020
Great facility .. close to beach Staff very friendly and provided service which was exceptional Was not able to get access to pool due to COVID restrictions
Sep 14, 2020
This was our first maiden voyage with our RV and our entire family had an amazing time. Clean campsites, friendly staff and great location!
Sep 14, 2020
Sep 14, 2020
Great service. Wonderful site. They upgraded us for free before we arrived. Full service camping! Delivery of firewood, ice, anything you need.
Sep 14, 2020
Sep 14, 2020
The sites were very tight on space and very dirty n in need of more gravel or paving... the roads into sites were the same ... the rest of the park seemed reasonably maintained...your rates were sky high ($150/night) n nickel and dimed us for everything ie $5 per guest (really?)... internet n WiFi were non existent except when you sent us a text about the playgrounds closing or it’s after 10:00p
Sep 13, 2020
This is the second time I have stayed at your facility and we like it very much. There was quite a bit of noise after 10:00 though. It would be nice if this could be remedied. Otherwise this is a very nice facility that I have already recommended to other RVer's that we know.
Sep 13, 2020
This is a big time KOA with all the bells and whistles! Definitely a family park. Lots of activities for kids. Sites have plenty of room and the store is huge, carrying just about everything you could possibly need.
Sep 13, 2020
Great campground, friendly staff, the grounds are so nice, lots of things to do, especially for the kids, we will definitely be back and we highly recommend camping here!
Sep 13, 2020
Very nice and relaxing. Lots of things to do and see. Clean cabins with everything you need . Great BBQ set up .
Sep 13, 2020
Very clean and great sites . The reason I gave it a 4 was, they do not have cable that works on all the sites. They came out and looked at it but said sometimes in a certain area it is a week signal. We had 3 sites and all three we bad and snowy. The last night the pictures was ok. At least I could catch up on the news. Rey friendly staff and would visit again.
Sep 13, 2020
It was great! Very nice clean and relaxing place love it! Very pet friendly too I highly recommend this place �
Sep 13, 2020
Beautiful grounds, peaceful sites, clean facilities
Sep 12, 2020
Sep 12, 2020
It was packed no social distancing , everything was closed the pool was supposed to be 50 at a time but at all time more then 100 people and was told by staff they finally gave up trying very dissapointed we always go to this campground
Sep 12, 2020
Internet is lacking. Would like to bring kids but they need internet for school. Lots of activities, but during COVID, not available. Most people, except employees don't wear masks. Would love to return when COVID is gone!
Sep 12, 2020
Escape the dangerous heat. Stayed 3 nights. Grounds are beautifully kept.
Sep 11, 2020
Loved the Airstream and the activities. Social distancing was hard at times - people we not always compliant with the capacity rules. Staff was friendly and helpful! We will be back!
Sep 11, 2020
Had a great stay except for a little late on checkout and they gave me a charge on my car without telling me besides that love it
Sep 10, 2020
We love the location and camp grounds. we understand due to covid, playgrounds and other activities needed to be closed. A negative was our power being shut off multiple times for a Few hours. We also had multiple experiences with staff being Very rude. We also spoke to other campers that had experienced staff being rude.
Sep 10, 2020
Sep 10, 2020
It was a great stay we always have a good time and be better with the playground open
Sep 10, 2020
The campground is in a very pretty area with tons of amenities. It's a quick drive to Santa Cruz and about 30 minutes to Monterey. The staff was very friendly and helpful.
Sep 10, 2020
This was out first time ever at a KOA facility. We had an unplanned stay with KOA as we were evacuated for the CZU Lightening Complex wildfire. We stayed for 18 nights. During that time the staff did everything they could to make us feel comfortable during this VERY stressful event in our lives. The facility was always clean and organized. We appreciated the support and the feeling of family!
Sep 10, 2020
Over Labor Day weekend they limited the pool use to 50 people at a time. However, there was at least 100+ in the pool and on deck all weekend. It was not monitored by staff therefore we did not swim.
Sep 10, 2020
Everything was wonderful! The only one thing is the bed mattress was too firm and it was hard to get a good nights sleep.
Sep 09, 2020
Very well kept up park
Sep 09, 2020
After 15 years we decided to return to KOA Santa Cruz. We enjoyed our stay. The staff was exceptional, the grounds and facilities are well maintained. The only negative are your rates. Prices for RV sites and accomodations are very high to comparable RV resorts in the Monterey Bay area. That is the only negative. Please consider lowering rates to compete with other RV resorts in the area.
Sep 09, 2020
We had a great time, love this KOA.
Sep 09, 2020
The park was very clean and all the employees we had contact with were respectful and helpful. we will return to camp at this KOA because of the positive experience wev'e had.
Sep 09, 2020
Great time, loved the store. Wish more things were open
Sep 09, 2020
Beautiful KOA Convenient location Clean Friendly Will be back
Sep 09, 2020
Will be super cool when everything opens back up!
Sep 09, 2020
We really enjoyed our stay at KOA. The two-bedroom cabin was perfect for us (two adults and four kids, plus our dog). We loved the pool, the activities, the food trucks, campfire time at night at in our fire ring, bike riding, and being close enough for day trips to the beach. We will definitely come back again and would recommend it to anyone.
Sep 08, 2020
The koa was beautiful, staff friendly. Maintained everything as clean as possible, even with playground and jumper closed still plenty to do. Loved the tie dye activities. Wonderful weekend!
Sep 08, 2020
Site 223 did not have access to cable. Could not use pool due to unavailable sign up times.
Sep 08, 2020
Pool time slot signups for the entire holiday weekend were started on Friday 9/4, rather than day-by-day. So guests arriving Saturday or later, or who did not see the other sheets, were not able to reserve pool time on this hot weekend due to capacity controls. IMO it would have been much more fair if signups were held each morning.
Oct 12, 2020
Love this place! my family stayed at a lodge with my friend's family. It is surrounded by pine trees, quiet, resting and kids friendly environment. One of the best parts is less than one & a half hours to get there from the silicon valley.
- Andy K on Google
Oct 10, 2020
Great family fun
- John Solorio on Google
Oct 04, 2020
Koa has some of the best camping around
- Donald Latter on Google