Campground Reviews

Aug 23, 2023
way to expensive, we have gone r there are five years in a row and the price is gotten just ridiculous especially for the family members. You don’t have Rv’s and book cabins have to stay for three night minimum cabins are way too expensive for what they offer.
Aug 23, 2023
So outrageously expensive! Paid less for a deluxe ocean front room in Kauai.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback regarding your stay as it provides us with valuable information to ensure that everyone has the best experience possible. We are sorry that we did not meet your expectations and we hope you will give us another opportunity in the future!
Aug 23, 2023
Aug 23, 2023
Excellent
Aug 23, 2023
I came here as a kid and it’s everything I remember and so much more. Clean, safe, family friendly with friendly staff and great location. We’re making this an annual trip. �
Aug 23, 2023
Beautiful! We always enjoy our stay at the Cabins! Awesome Atmosphere!!
Aug 23, 2023
This is a great KOA and we will definitely be back. The Deluxe Cabin were truly deluxe with linen, towels, bedding and basic kitchen amenities included. The staff and management were wonderful with the kids. They loved all of the activities including tye dye, movie night, pizza, and swimming. We also rented the little banana bikes and scooter for the kids. Overall, it was a great time!
Aug 23, 2023
Staff were very nice, bathrooms were clean, location was perfect, and the quiet hours were enforced. We will be back.
Aug 23, 2023
Better than I expected. Everything was very well done
Aug 22, 2023
We had a great time ,
Aug 22, 2023
Our only complaint was the slippery mud by the pool! I am 80 years old and slipped and fell! I didn’t break anything but hit my knee pretty hard making the next few days very difficult to walk! The staff was very kind and came right over, helped my husband get me up, and asked if they could do anything for me. Several children slipped and fell before they finally cleaned it up.
Aug 22, 2023
Nice big park. Kid friendly but still quiet for us with no kids. Many activities all within 30 minutes. Close to the beach. Just beautiful.
Aug 22, 2023
My grand kids had an amazing time. We loved the deluxe cabin. My only suggestion is to have more trash bags available and maybe more instruction on how to properly start a fire. Other than that, loved it will definitely be back to KOA...
Aug 22, 2023
We had fantastic time, the staff was friendly and helpful especially during the coloring contest on Saturday, August 19, Courtney (I hope I got her name right) was amazing, she was great with our grandkids and made us all feel special. It’s people like her that will bring us back. Thank you so much.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words Steve. We think Courtney and her team are pretty great as well! We will pass on your sentiments to her. We look forward to seeing you again soon!
Aug 22, 2023
staff is very friendly, helpful & courteous. Grounds kept clean and the Text message reminders were appreciated. One staff member really shined with our group working the Art contest and Ceramic event. Believe her name was Courtney, she is Awesome and made things so exciting and fun for our group. Lauderdales; Carrillo and Montoya's If only one thing the sofa matters was in poor shape 109

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. Your kind words mean a lot and we will pass that along to Courtney and her team. We appreciate your feedback on the mattress also and will have our team look into that! We look forward to seeing you again real soon.
Aug 22, 2023
BEAUTIFUL LOCATION! I LOVED IT SO MUCH, THAT I WILL BE BACK WITH MY FAMILY!!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to hear you enjoyed your stay with us Max and we look forward to seeing you again soon!
Aug 21, 2023
Aug 21, 2023
Aug 21, 2023
We were given a site that would accommodate our 34ft 5th wheel.However due to the bush in front of the site it made it impossible to swing our trailer in there.She told me we could move to site #58 but then changed her mind because it didn’t fit slide-outs.She then offered me other sites at a higher rate. We walked around after we selected an upgraded site & looked at site 58,2 LARGE RV’s woul
Aug 21, 2023
Another great stay in the books. Our RV site was spacious and level. The pool was heated, and the store was stocked with plenty of goodies (and essentials).
Aug 21, 2023
Aug 21, 2023
The staff couldn’t be friendlier, the campground and restrooms were super clean, one of our new favorite spots! We will be back soon!
Aug 21, 2023
The bathrooms were not clean, there were clogged toilets and sinks and toilet paper everywhere. I invited others who have not stayed at the campground before and I was embarrassed with the mess. KOA is typically on top of this. I don't know if it had anything to do with the huge group of people who went as I never seen the restrooms this bad before. I hope this was a one-time incident.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback Elizabeth! We are sorry that things were not up to par during your stay and that is definitely not the norm or the standard for our team. We do the best that we can and will be taking your feedback to ensure a better experience the next time you see us!
Aug 20, 2023
Accommodating
Aug 20, 2023
If you come with your RV or stay in accommodations with shower/restrooms, I would highly recommend. I will discourage all others as some on site restrooms with showers attached are all genders. Very inappropriate and uncomfortable for all genders!
Aug 20, 2023
I honestly love what you offer but I was very disappointed. Last year when we came with three groups of friendly we were split and if we wanted to be closer we had to to pay. This year I booked it all under my name so that we were all be. Heck in together and be closer. The person I book said great you will be at 154 and the other two cabin of four is closed by it. When we arrived we were informed

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to provide us with feedback Sadia. We are sorry to hear that there was some confusion with your reservations and will be working to ensure that process is smoother. We appreciate choosing to stay at the Santa Cruz Monterey Bay KOA. We will see you again soon!
Aug 19, 2023
Aug 19, 2023
Aug 19, 2023
One of the best KOA’s we have stayed at. Very quiet, the area is beautiful and staff was great. Will definitely definitely be back!
Aug 19, 2023
Cabins were very close to each others and to each RV. Very little privacy!
Aug 19, 2023
Lots of fun and a great place to camp!
Aug 19, 2023
Aug 19, 2023
Park was clean and so much fun. You can tell they really take the Time to plane and organize things for family. And they are so organized! My only negative feedback was the registration staff and people in the main store were not friendly and they took forever to check people in.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback Chelsea. We are sorry to learn that your experience at registration was less than desirable. We will use your feedback as an opportunity to improve our services and experiences. We look forward to seeing you again soon.
Aug 19, 2023
First time here. We were really impressed. All staff was very friendly and helpful. We will be back with our family.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad to hear that you enjoyed your stay Carol. We look forward to seeing you and your family again very soon!
Aug 18, 2023
Everything was clean. RV sites were spacious. Lots of activities for the kids.
Aug 18, 2023
It took me quite a while to actually find the location but once I did, I was highly impressed with the cleanliness of the campground and the exceptional professionalism of your staff. After hours check-in was a breeze. I definitely would stay there again.
Aug 17, 2023
So we love this campground and enjoy the area. This was are 2nd visit to this KOA (2019 + 2023). We had Electricity & Water in our tent site which made the stay much easier. Lots of activities for the kids. The playground is AWESOME! My only gripe, the bathroom by tent sites for woman is a little tricky to find. My wife said she had to walk though the public showers to get to her bathroom.
Aug 16, 2023
Everyone is helpful and friendly. Our staying at tent site was very comfortable and we'd like to visit there again.
Aug 16, 2023
We had a great time at the Santa Cruz KOA. It was our first time there and it was wonderful! They had a lot of things for my kids to do and the campsite was clean and spacious! We will definitely be back!
Aug 16, 2023
Beautiful campground and area
Aug 15, 2023
I traveled with my grandkids for the weekend to the Santa Cruz/Monterey Bay KOA. The facility was nice, staff were friendly and helpful, and the kids had a great time with all of the activities. Definitely a family oriented park; more so than for adults traveling without kids.
Aug 15, 2023
Feels a bit cramped. We were in site #3 and had to endure constant smoke burning across the fence in the maintenance yard. After repeat requests to stop the burning we asked to move to a different site. Was a total pain, and was not compensated. Lungs still havent recovered a couple days out. Kids had fun.
Aug 15, 2023
Great park, friendly staff, enjoyed the pool & hot tub and the close proximity to Santa Cruz, Monterey & the Ocean.
Aug 15, 2023
We really enjoyed our stay. All the staff were very friendly and great activities for the kids. My kids had a great time!
Aug 15, 2023
We had an electrical problem with our two sites. Ray, an employee, worked efficiently to try to correct the problem. He worked with the office and got us moved to new sites. Ray was so kind, helpful, efficient. Getting your trailer all set up only to have to move it again is exhausting. Ray really took some of the stress out of that. We can’t thank him enough.
Aug 15, 2023
Firewood should be $8, not $16 a bundle. That's too expensive.
Aug 15, 2023
Aug 15, 2023
Aug 15, 2023
Great time for the kids and adults
Aug 15, 2023
Apr 09, 2024
I stayed at this campground on 4/6/24, that was my second time there, we loved the cabin. The site has great accommodations, very family oriented, however, there's also Glamping cabins like the one we stayed that are very cozy and makes for a great couples getaway, super close to the beach 3-5min drive. Awesome place 10 out 10.
- Cali Guy on Google
Apr 07, 2024
We just arrived home after a fantastic weekend here. We stayed in our camper, so cannot attest to the cabins, but it was so lovely to have full hookups (including a dog pen for our fluffy family member). The whole site was amazing and there was always something for the kids to do and our kids were so happy. The playground and jumping bag was such a huge hit, as was the heated pool. Just be warned - there is a “make your own pixie stick” machine in the store. Thankfully my kids didn't realize what it was haha All of the staff that we came across were so lovely and kind. Can't wait to come back!
- Heidi Gibert on Google
Mar 28, 2024
Very nice. Mixed with different types of accommodation. Good service. And different activities everyday. Heated pool and spa.
- X. RAO on Google