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Campground Reviews

Sep 14, 2023
I would so like to see DJ at the Pool again!
Sep 14, 2023
we chose to stay there so we could have electric power hookup because I use a CPAP to sleep. Our power went off in around 4AM and I woke up gasping for air.
Sep 13, 2023
Pros: Appreciated the staff and extra activities. Cons: no hot water; lack of enforcement on noise and cabin capacity use.
Sep 13, 2023
This KOA is one of our favorites to stay at! This may be a fluke, but this time I had G.I. problems on Sunday and there was no toilet paper or hand soap in the men's bathroom next to the playground from at least 10 am to 1pm when I called the office to report the problem. Had to bring my own tp and hand soap multiple times. On Monday at 11:30ish after it was cleaned by two staff still no soap.
Sep 13, 2023
The room was filthy and gross when I arrived to my cabin. There were dirty linens everywhere - on the bed and floor. The floor looked like it hadn't been swept for days. Upon checking the water faucet near the outside table and fire pit it was determined that it was broken. The faucet knob was loose and no water could come out. The outside table was also dirty with food crumbs.
Sep 13, 2023
Great activities, beautiful setting. Great staff
Sep 13, 2023
Enjoyed my stay all the activities were so fun my kids enjoyed Thank you
Sep 13, 2023
Cabin described as close to pool with queen bed. Was given cabin (213) furthest from pool and had only a full bed. Check in is 4, arrived 5:15 and still had staff cleaning the room on arrival, had to wait additional 5 mins. Front door look nearly impossible to engage. Shower handle broken. Bedroom door handle broken. AC unit was off but compressor would turn on loudly every 30 mins all night.
Sep 13, 2023
Everything was awesome!! The only issue was that the movie choice “Raya and her dragon” freaked out my kiddos and we had to leave. Everything else was lovely!! Thanks KOA Santa Cruz! Thanks for all your smiles & excellence!
Sep 12, 2023
Sep 12, 2023
We enjoyed a lot, great customer service, very clean facilities and booked again for next yest
Sep 12, 2023
Been coming here for about 7 years and have always had an amazing time. A few hiccups here and there but nothing to complain about. Some weird vibes from some of the staff in the golf carts although Ray was amazing. My friend is handicapped and was trying to walk up the hill and he gave her a ride to the cabin. Out of everyone at the desk Heather was nice. PLEASE DESIGNATE ADULT TIME FOR SPA!!!!!!
Sep 12, 2023
We have been coming to your KOA for 7 years now and love it, so do my kids and grandkids. Every year we go we see new activities and engaging improvements all around. You also have a very friendly staff and do a good job in keeping the campground clean! Thank you
Sep 12, 2023
Sep 12, 2023
Sep 12, 2023
It was great. The office accommodated my request to switch my spot to a different one and it was really good. We will definitely go back . And also they carry the best ice creams. Thank you �
Sep 12, 2023
The hot water in the bigger bathrooms with lots of showers not working on a weekend at full capacity was no good
Sep 12, 2023
Sep 11, 2023
Our stay was perfect from our campsite to all of the available activities for the kids. The hosts are awesome and we had an amazing stay!
Sep 11, 2023
Great all around staff and location! Excellent activities for the kiddos but small tent sites.
Sep 11, 2023
Staff was friendly. Park was clean. Lots of activities for kids. Lots of kids so we didn’t make it to the pool. But it was a busy weekend. Definitely a favorite and we will be coming back
Sep 11, 2023
It was easy checking in after hours and staff was pleasant. Cabin was nice but noise was quiet loud even during quiet hours. Has several fun activities and nice pool and hot tube. I loved that they had breakfast and dinner options. My kids love the bouncy pillow and playground. Only complaint would be the noise and the bathroom ran out of soap and toilet seat covers.Thanks for the wonderful stay.
Sep 11, 2023
We had fun with my friends and their family. How we wished we were able to book a cabin with restroom and kitchen. That will be more convenient.
Sep 11, 2023
This is the second time we have stayed here. We absolutely love it; the staff is always very friendly. Will definitely stay again.
Sep 11, 2023
Staff very friendly and helpful. Nice to see upgrades to landscaping.
Sep 11, 2023
We loved it. The kids and parents had a great time. It was our 3rd time booking this KOA.
Sep 11, 2023
This was our first stay at the KOA campground and were very happy with our stay there. The store was well stocked with everything we needed and the sand shack was very nice too. The food there was excellent . We will be coming back again for sure. Thank you very much
Sep 10, 2023
Loved the park. Friendly and helpful staff.
Sep 09, 2023
Sep 09, 2023
Our only problem was no hot water in the showers. I complained the first night and they told me it was fixed. Still no hot water. Finally, the next day a sign was put up saying no hot water. At least they were no longer "gaslighting" me. The grounds were well maintained and the campground was quiet.
Sep 08, 2023
Sep 07, 2023
Our kid's bike was stolen :( We've been coming for years and have always left our bikes out. This is the first time there has been any theft. I realize I should have locked up the bikes, but it definitely stained our experience, and made me question the safety of the premises. The cabins were over $400 a night. Maybe some extra cameras around the site for added security is warranted.
Sep 07, 2023
Great park. The staff ent above and beyond. Lots of fun activities for the whole family.
Sep 07, 2023
Stayed here for the first time last year over Labor Day weekend with a group of friends and it’s our new tradition. Already booked for next year!
Sep 07, 2023
My grandkid wanted to swim for her birthday, so I booked a lodge and our family had the best time making the happiest of memories. We used to hold large family reunions here every two years until the pandemic started. Booking a former family lodge really felt good. Thank you!
Sep 07, 2023
The campground and cabin is beautiful and the staff is friendly. The cleanliness of the bathrooms/showers and pool was awful.On Saturday of our stay the bathrooms by the cabins were so bad, we could not use them, they were absolutely disgusting.The pool area was also poorly cleaned. There was a power outage during the night,which was not communicated, no hot water the next morning.

CAMPGROUND RESPONSE / COMMENTS:

Annette, Thank you for providing feedback regarding your stay with us. We are sorry to learn you did not enjoy your stay. We were just as disappointed that there was a power loss over night that was not planned or anticipated.
Sep 06, 2023
We love the Santa Cruz/Monterey Bay KOA. We've been coming to this KOA for 13 years. Our kids have grown up here. When we first started camping, the rates were manageable. This time, it was over $500 and if we book for next year, it will be over $600. That's not manageable. Plus we had to pay extra for activities for our older kids. We used to come 4-5 times a year. Now, maybe not even once.
Sep 06, 2023
Great activities, awesome food prepared and delivered if you choose, and very clean campground. It was a good time for all!
Sep 06, 2023
We have stayed here multiple times. It definitely seemed that quiet hours are less enforced now. It was very loud past midnight all 3 nights (especially bothersome on Sunday.) Love the bouncy pillow and the train and climbing tree. Store is well stocked. Couple of things to change: - Ice is too expensive - what a ripoff - Please provide some kindling with wood (and wood was wet!)
Sep 06, 2023
A lot of things on the property need to be updated. Our bathrooms were really dirty and not cleaned often enough for the busy holiday weekend with full grounds. Otherwise, we will return as we overall really enjoyed our stay!
Sep 05, 2023
Sep 05, 2023
Family friendly with a lot of activities. We love this KOA.
Sep 05, 2023
Great time
Sep 05, 2023
Very nice park with good ammenities, friendly staff, just a little pricey
Sep 05, 2023
Nice and clean, tons of stuff for the kids to do. The huge downfall for this place is theft in the middle of the night. People come into the campground and steal bikes from what I hear every weekend. Make sure your bikes are locked up!!
Sep 05, 2023
Sep 05, 2023
The KOA is nice and we would stay again. The general store was good and the staff were friendly. The site itself was satisfactory, though a little challenging to back into with our trailer. The people across from us had to move their truck so we could navigate into the spot. The only two things that were not pleasant was too many text messages (17 in one day) and the quiet time was not enforced.
Sep 05, 2023
Very nice clean camp, but little bit crowded for us
Sep 05, 2023
Very nice pool area, great playground. We really enjoyed our stay!
Sep 05, 2023
The KOA staff, amenities and activities were top notch. Honestly, the fellow campers and proximity of the cabins and campsites felt a bit more like tailgating in a parking lot than camping. Admittedly I went during Labor Day so it was a particularly full weekend. Some campers were blasting some non kid friendly music all day long. Not the most relaxing experience for me but my kids had a blast.
Apr 09, 2024
I stayed at this campground on 4/6/24, that was my second time there, we loved the cabin. The site has great accommodations, very family oriented, however, there's also Glamping cabins like the one we stayed that are very cozy and makes for a great couples getaway, super close to the beach 3-5min drive. Awesome place 10 out 10.
- Cali Guy on Google
Apr 07, 2024
We just arrived home after a fantastic weekend here. We stayed in our camper, so cannot attest to the cabins, but it was so lovely to have full hookups (including a dog pen for our fluffy family member). The whole site was amazing and there was always something for the kids to do and our kids were so happy. The playground and jumping bag was such a huge hit, as was the heated pool. Just be warned - there is a “make your own pixie stick” machine in the store. Thankfully my kids didn't realize what it was haha All of the staff that we came across were so lovely and kind. Can't wait to come back!
- Heidi Gibert on Google
Mar 28, 2024
Very nice. Mixed with different types of accommodation. Good service. And different activities everyday. Heated pool and spa.
- X. RAO on Google