Santa Cruz / Monterey Bay KOA Reviews

Check out our Fall Cabin Deal $25 off a Night

Book Now

Campground Reviews

Aug 18, 2020
Very enjoyable stay. The cabin was clean, the customer service was excellent, and the on-site store was great.
Aug 18, 2020
Very enjoyable
Aug 18, 2020
Best relaxing time ever..i love thats it's safe, friendly and kid oriented!! My home away from home!
Aug 18, 2020
Aug 18, 2020
There was a power outage which wasn't Koa's fault but the pool was too cold. Also the bathrooms were closed until after 8.
Aug 18, 2020
Very quiet and relaxing ... clean and well run ... we will be back !
Aug 18, 2020
Aug 17, 2020
I enjoy staying at the KOA very much and will be going back. My only suggestion is the text messages you send out are deceiving. I received a message the day before we were to check out stating that they hate to see us go, and we can get an extra night for half off. I called the front desk like the text said to do and it was all booked. My daughter and I were very disappointed �.
Aug 17, 2020
One of our favorite KOA's.
Aug 17, 2020
I rated you well as I think for the most part you have a lovely campground. However, we stayed in #198 and I cannot express to you our disappointment! it was way too small for our rig, but worse was the fact that the patio area barely allowed the 3 of us to fit. And the kicker was we had to stare at the neighbors septic. Disgusting! If we come back we will request different spot.
Aug 17, 2020
Great stay at your park!
Aug 17, 2020
It was a much needed COVID-19 break. I never felt unsafe while there, even though the camp was full. People walking around had masks and even some of the kids riding bikes around were wearing them and those that were not, we maintaining a safe distance. The grounds were clean as always.
Aug 17, 2020
We had a great time at the Santa Cruz/Monterey Bay KOA. Banana Bikes are so much fun. Staff are all very nice and welcoming. Bathrooms can be cleaned more often. But overall we had a great time!
Aug 17, 2020
We love this place! Can not wait to be there again.
Aug 17, 2020
Fun and friendly!
Aug 17, 2020
I stayed in cabin 212. The shower temperature fluctuated between warm and freezing. The repairman came and told me to keep the water running for about 10-15. It heated up then got freezing again. Alyssa at the front desk was not friendly. I asked a simple question about whether another cabin was available. Her response was abrupt and she appeared annoyed.
Aug 17, 2020
Aug 17, 2020
Had a great trip!
Aug 17, 2020
We continuously lost power. When we asked a member of the KOA to help figure out why, the man was extremely rude, called my husband names and refused to help. When I spoke to management I was told that they would rectify the situation and they did not. They said they would send someone to look at our site and they did not. They way they treat their campers is unacceptable.
Aug 17, 2020
It was fantastic. Wish we did not have our site right next to the bike and walking path, but overall amazing.
Aug 17, 2020
We always have an awesome time. The staff is friendly
Aug 17, 2020
Aug 17, 2020
First time staying at the KOA this year due to COVID. Though most of the kid activities/facilties that make this our kid's favorite camping spot, it was still a great stay otherwise. Clean and glad to see that there are ongoing upgrades and rennovations. Relaxing stay and looking forward to extendign summer into September with another stay.
Aug 17, 2020
Aug 17, 2020
Aug 17, 2020
First off let me say the staff were awesome! This was our first time here and we're definitely planning a future trip soon. We posted a video and already have families inquiring. Thank you Soo much
Aug 16, 2020
Aug 16, 2020
The campground is clean and very well maintained but the amount of people they allow to book is absolutely crazy during Covid! Everyone was on top of each other. The sites are very close together and no social distance in that. We had gone to Dillon beach camping and they only rented to every other camp site to keep the occupancy rate within social distancing which is so necessary at this time
Aug 16, 2020
Our stay was amazing! It was our family’s first RV trip together. Who knew that KOA is still as fun as when I was a child. Everyone was friendly. From the reservation staff to the store personnel, even the guys who take your trash like ninjas ;) were so nice to us! I love this location. We spent a day in Santa Cruz & then went to Monterey. Thank you for making us feel so welcome!
Aug 16, 2020
We really really enjoyed our stay and will be back! I had asked how long it is between stays in the cabin, do you keep it empty for a day or more (or less) to allow for proper cleaning and time to “air out” during these Covid times...and I was told that the cabins are left empty for one night, however the cabin next to us had a new family the same day as the other checked out :(
Aug 16, 2020
Clean! Clean everything! Everyone was super nice and respectful.
Aug 16, 2020
Couldn’t be any better due to Covi19
Aug 16, 2020
Aug 16, 2020
Overall a wonderful stay! I did call this KOA and as soon as they picked up the call they put me on hold. After a certain time the call would ring again in which they would automatically put me on hold again. The hold happened 3 times.
Aug 15, 2020
Had a great time everything was wonderful. The only thing was the pool was not heated like we were told. Other than that it was great
Aug 15, 2020
Aug 15, 2020
Given the restriction for covid 19 our stay was relaxing. Didn't get much sunshine but lots of time just to sit and visit.
Aug 15, 2020
We paid $120 a night for a small gravel site. It was full of loud children running up and down the roads in bikes. We were charged a "resort" fee but were not able to take advantage of any resort activities due to Covid19.
Aug 15, 2020
Very fun and relaxing getaway for the family. The loft cabin was clean and had everything needed for an enjoyable stay. The kids loved the loft. Pool area was very nice. Overall a great experience and we will be coming back.
Aug 15, 2020
It was planned for an 8 year olds birthday weekend and it turned out amazing. We had a total of 3 cabins next to each other. The showers and restrooms were well maintained. The staff was helpful and I would definitely return. The pool did concern me. We were swimming with maybe 5 others when large groups showed up with alcohol and food and the are became packed and no staff monitoring the crowd.
Aug 15, 2020
Such a great place the cabin was so clean and staff so helpful. We will Definitely return!
Aug 15, 2020
We had a great time at this site. The place is well maintained and very clean and the cabin we stayed at look very nice and cute. The staff is very helpful and the store nearby had stuffs we needed. Due to Covid19, some of the attractions were closed. We missed to use the pool due to limited time but we plan to be back for another family trip next summer. Definitely a thumbs up.
Aug 15, 2020
I loved this campground. Our favorite KOA so far on our “around the country” tent camping trip.
Aug 15, 2020
I was shocked how small the campsites were and especially shocked that they had every site open during the pandemic with little room to social distance between sites. We were lucky enough to get a bigger site after we requested a different site. I would have hoped for fresher wood chips in our site as it was very dusty and dirty. Otherwise, our experience was fine.
Aug 15, 2020
Loves our stay, we wish we could have stayed longer. The facilities were clean and the staff was very friendly. Can’t wait to go back!
Aug 15, 2020
Space cost was over $100.00 per night, and we also got charged $5.00 per person for 4 quests we had to dinner. This is a very nice campground in the Santa Cruz area and probably that is the reason for the high costs. Sites are well laid out and roomy. There are cabins and even rental trailers.
Aug 15, 2020
The bathrooms were very clean! Everything with easy and the people were friendly.
Aug 15, 2020
We did a Tues-Fri stay with our two sons (9 & 10 yo) and had the best time. The campground is clean and there were plenty of things to do. We spent our days at the beach with boogie boards and kites. The boys had a lot of fun on the trail tricycles. We'll definitely return to this KOA.
Aug 15, 2020
Great little cabin, very clean facility, well designed bathrooms, well stocked store, and quiet during quiet hours (imagine that!).
Aug 15, 2020
Cabin smelled like marijuana. We received a text offer to stay extra night for 50% off, but when we called to book it we were told there was no vacancy.
Oct 12, 2020
Love this place! my family stayed at a lodge with my friend's family. It is surrounded by pine trees, quiet, resting and kids friendly environment. One of the best parts is less than one & a half hours to get there from the silicon valley.
- Andy K on Google
Oct 10, 2020
Great family fun
- John Solorio on Google