Santa Cruz / Monterey Bay KOA Holiday Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

RV & Tent:

Cancel 48 hours or more ahead of your check in date and you will be charged a $10 cancellation fee with the balance of your deposit refunded. 

Cabins & Air Stream Trailers:

Cancel 7 days or more ahead of your check in date and you will be charged a $10 cancellation fee with the balance of your deposit refunded. 

All Sites:

If you cancel outside the designated cancellation time for your site you will forfeit the one night deposit amount.

National Cancellation Guideline

To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.

Need to Cancel? If you need to cancel your reservation, please call 800-562-7701 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

  • RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
  • Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
  • Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
  • Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
  • Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.