Campground Cancellation Guideline
Campground Specific Cancellation Policy
Standard
For RV and Tent Sites, if you need to cancel, please call at least 48 hours prior to your arrival date to receive a refund of your deposit minus a $10 cancellation Fee. Cancellations inside of 48 hours will result in a forfeiture of your deposit.
For Cabins and Eco Tents, if you need to cancel, please call at least 7 days prior to your arrival date to receive a refund of your deposit minus a $10 cancellation Fee. Cancellations inside of 7 days will result in a forfeiture of your deposit.
Holiday Weekends
We require a 3 night deposit for Memorial Day, 4th of July and Labor Day. If you need to cancel your reservation for a holiday weekend, you must call and do so 14 days prior to your arrival date to receive a refund of your deposit minus a $10 cancellation fee. Cancellations within the 14 day period will result in the forfeiture of your deposit.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-9877 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.