Campground Cancellation Guideline
Campground Specific Cancellation Policy
SPECIAL DEPOSIT AND CANCELLATION REQUIREMENTS IN FEBRUARY FOR THE SAN ANTONIO STOCK SHOW AND RODEO:
Reservations deposit guidelines during the San Antonio Stock Show and Rodeo in February are as follows:
A deposit equal to your entire stay may be charged to your credit card at the time you make your reservation to guarantee you a campsite. Your reservation does not guarantee you a specific campsite, unless you have paid the fee for guaranteed site. Storage sites are not available during the San Antonio Stock Show and Rodeo. Your reservation deposit is refundable up to January 31, 2025, minus a $10 cancelation fee. A cancelation after January 31, 2025, will result in your entire deposit being forfeited. Your reservation is changeable up to January 31, 2025. Reservation changes made at arrival or after January 31, 2025, may result in any excess deposits to be forfeited.Call 210-224-9296 to change or cancel your reservation.
NO EARLY CHECK-IN OR LATE CHECK-OUT DURING THE SAN ANTONIO STOCK SHOW and RODEOCampsite check-in time is 1:00 PM and check-out time is 12:00 PM
Cabin/Accommodation check-in time is 4:00 PM and check-out time is 12 PM
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-210-224-9296 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.