Campground Cancellation Guideline
Campground Specific Cancellation Policy
POLITIQUE D'ANNULATION:
Si vous devez annuler votre réservation, veuillez appeler le terrain de camping avant les dates limites ci-dessous pour recevoir un remboursement de votre dépôt, moins des frais administratifs de 20 $.Dates limites d'annulation- Emplacements pour VR et tentes : Vous devez donner un préavis d'annulation de 7 jours. Appelez-nous avant 16 h, sept jours avant votre arrivée prévue.
- Hébergement et logements : Vous devez donner un préavis d'annulation de 14 jours. Appelez-nous avant 16 h, quatorze jours avant votre arrivée prévue.
- Les réservations effectuées après ces dates limites nécessitent des dépôts non remboursables.
- Les annulations effectuées après ces dates limites entraîneront la perte totale du dépôt.
- Aucun remboursement n'est accordé en raison des désagréments liés à la nature, y compris les absences et les départs anticipés.
- Aucun remboursement n'est accordé à partir de la date d'arrivée.
- Les remboursements seront traités via la carte de crédit/débit d'origine, sans exception.
- Les jours fériés et événements spéciaux peuvent avoir des exigences uniques concernant le dépôt et/ou l'annulation. Veuillez vérifier auprès de nous pour plus de détails.

CANCELLATION POLICY
:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee.
Cancellation Deadlines:- RV & Tent Sites: You must give 7 days cancellation notice. Call us by 4 p.m., seven days before your scheduled arrival.
- You must give 14 days cancellation notice. Call us by 4 p.m., fourteen days before your scheduled arrival.
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with us for details.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.