Campground Cancellation Guideline
Campground Specific Cancellation Policy
RV & Tent: You must cancel by phone by 4PM two days prior to your arrival date and will incur a $10 cancellation fee. Cancellations after that will result in full deposit being forfeited.
One Room cabins: You must cancel by phone one week prior to arrival and will incur a $10 cancellation fee. Cancellations after that will result in full deposit being forfeited.
Deluxe cabins: You must cancel by phone two weeks prior to arrival and will incur a $10 cxl fee. Cancellations after that will result in full deposit being forfeited.
Special Holidays: If your scheduled stay falls on or within these dates: (Memorial: May 24-28, Fourth of July: June 30-July 8, Labor Day: Aug.30-Sept. 3) you must cancel by phone an additional two weeks from the original cancellation time frame notice to avoid loosing your deposit. For example, if your original cancellation is two weeks notice, it will be 4 weeks if your stay falls in the special holiday.
We do not give refunds for early checkouts. Other special conditions may apply during high-demand periods and special events. Please check with the Polson KOA for details.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-406-883-2151 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.