Campground Cancellation Guideline
Campground Specific Cancellation Policy
Reservation Guarantee Deposit:
We will hold your site all night when guaranteed with a deposit equal to the first night's base two-person rate. Deposit will be charged to your credit card at time of reservation.
If you are unable to honor your reservation, you must call and cancel prior to these Deposit Refund Cancellation Deadlines:
RV/Tent: 48 Hours
To cancel your RV/Tent reservation, notify us by 4 p.m. 2 days prior to your scheduled arrival.
Kabin/Kaboose/Trolley Rental: 7 Days
To cancel your Kabin/Kaboose/Trolley Rental reservation, notify us seven (7) days prior to your scheduled arrival.
Reservations made after deadlines require a nonrefundable deposit.
A $10 cancellation fee will be charged for cancellations made prior to deadlines.
Cancellations after deadline will result in forfeiture of deposit.
Holiday weekends, special events, and group reservations excluded.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-2948 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.