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Campground Reviews

Jun 17, 2022
Staff, facilities, location
Jun 16, 2022
Like everyone they seem understaffed. Bounce pillow was not open for the kids, even when they asked for it.

CAMPGROUND RESPONSE / COMMENTS:

I reviewed your reservation and it appears we had rain on the day you are talking about. When the jump pad is wet we do indeed keep it off for safety reasons
Jun 15, 2022
Ok so don’t know why this is in French but great place great site but somewhat unlevel staff friendly except one girl was a little rude
Jun 14, 2022
Jun 14, 2022
Jun 14, 2022
The KOA was one of our favorites that we've ever been to. Our only complaint is that it was a bit difficult to get to.
Jun 13, 2022
Jun 13, 2022
Phenomenal staff. Everyone should get a raise. What a beautiful, well-maintained place.
Jun 13, 2022
Staff were very friendly and responded well to any questions and/or requests.
Jun 13, 2022
Family Reunion of 50 people and the staff was wonderful. Note: Cabin 1 did leak through the night on Saturday and into Sunday - roof needs fixin.
Jun 13, 2022
Friendly staff. Site was ok. Need more Bathhouses and a few boards in bridge in nature walk needed replaced. Grounds overall were very well kept and we enjoyed our stay.
Jun 13, 2022
It was our 1st Trip in our new Trailer and we had a great time!
Jun 13, 2022
Beautiful campground, very steep hills. Kids had fun canoe & fishing.
Jun 13, 2022
we were there for the weekend. We had site 104, right across from the Brandywine river. It was so peaceful and relaxing. There was a farm across the way and in the morning hours...early, with the mist and ducks swimming by, horses in the field and some deer it made a great picture. It was nature at it's best. The site was clean and pretty level. We will be staying again in the near future.
Jun 13, 2022
Our site was very unlevel and we weren’t even able to have enough space for 5 of us .

CAMPGROUND RESPONSE / COMMENTS:

I reviewed your reservation and it states your party was 2 adults. Had we known the correct number of people, you may have received a different site and charged accordingly
Jun 13, 2022
The the directions to get there are crap. After dealing with "Bridge Out" issues trying to get there the trip is ruined from the start. I would never go back.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for any direction issues. We are dealing with the bridge situation as best we can.
Jun 12, 2022
I have had 3 kids and I have had pet dogs. Kids can do more damage to a cabin than a dog. Yet you allow lots of children but NO pets in the cabins. My kids are grown, so just me and my dog would come to KOA often if you change your policy and allow a dog in the basic cabins. You will have more guests and no regrets! Also everyone would appreciate you reset the bath faucets for over 4 seconds!
Jun 10, 2022
Jun 10, 2022
Beautiful location, friendly staff, nice sites & decent wifi. A little pricey though.
Jun 09, 2022
I have been staying at this KOA for over 20 years and most of my time is spent in center city Philadelphia regional rail is nearby so I do not have to drive into the city and as a senior the rail trip is free.
Jun 09, 2022
Lovely place and great staff! Thank you!
Jun 08, 2022
Jun 08, 2022
Road in is pretty much cars/trucks only. Bent TV antenna on tons of low hanging tree branches. Shower facilities left allot to be desired! Overall not worth the $$$.
Jun 08, 2022
Beautiful campground with spacious spots - loved the patio and separate fire pit. 10/10.
Jun 08, 2022
Clean. Spacious pull-thrus. Not overly crowded even tho a gorgeous weekend in June. Great area for walking (trails/tracks). Stream FULL of great-sized bass! Only bummer was the longer route needed to get there from the bridge wiped out by Sandy.
Jun 08, 2022
It was absolutely one of the cleanest,well-kept campgrounds we have ever experienced. Our site was incredibly beautiful with a view of the woods instead of neighbors. The staff were so friendly and helpful. If I could I would give it 10 stars!!!
Jun 06, 2022
Jun 06, 2022
All the employees were wonderful! We appreciated how clean the grounds were. We also liked that there were many activities for my daughter.
Jun 06, 2022
For years we would see Judy and Dick at the store. Sorry to hear of Dicks passing. The new generation is doing a fine job. Rebecca i believe her name was, seemed to enjoy doing her job in the store as well as on the Cart helping outside. There also was a young man maybe in his 20's. Gauging his earlobes. was also very nice. I am part owner of pretty large company- Very nice to see enthusiasm. VG
Jun 06, 2022
We always have a great time at KOA West Chester. We have been going there for 30 years and always make great memories. So many fun things to do and it is so clean amd well maintained.
Jun 06, 2022
Jun 06, 2022
Wonderful place! Beautiful tent sites along the Brandywine. Nice pool, playground, jump pad. Store has just about anything you might need and more, and staff are friendly and helpful. This is a perfect place to take young kids camping.
Jun 06, 2022
My family had a really great time! We love everything about the camping offers!!
Jun 06, 2022
I would say trying to get to the KOA is really a hassle. Coming from Rt 1 and 82 detoured onto 842 was like going into nowhere. I will need to try another route going there .My one concern at the site was that i could not receive TV service, no matter what I tried.-- new cable and all. My van TV works well at other KOA'es without any problems. This is not the first time at this site.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments. I reviewed your reservation and it stated 2 adults in the party, therefore, you may have been given a different space for more people and charged accordingly.
Jun 04, 2022
Jun 04, 2022
Super friendly and helpful staff. Lovely resort with fun amenities, a well stocked store and spacious sites. The property was well maintained, clean and landscaped very well. Loved it!!
Jun 03, 2022
Access to park very poor with trees overhanging roadway and brushing side of coach. Arrangement of pull-thru sites not far enough from drives. Someone entering near us hit our Awning. Sewer inlet was below grade and surrounded by ant bed. Dog park needs some attention including large gaps under gates.
Jun 03, 2022
I wanted to get away from everything, stay in a cabin with a bathroom and enjoy nature. I did nothing but relax and I needed it. Since I am older and need a bathroom in the middle of the night, I'm so happy for the FOX cabin.
Jun 03, 2022
Beautiful campground but rude owner. We stayed in a deluxe patio site and our young children (5 & 2) used sidewalk chalk on a few of the patio stones. (According to the owner this was "defacing his property") Two hours after check out we were charged $50 on our credit card, without our permission, for a damage fee. Nowhere in any of their policies was this damage fee outlined i is n any way.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments , however when a campsite needs to be turned around and extra work is necessary due to negligence a fee is sometimes warranted. If sidewalk chalk is so easily cleaned it should have been done before departure which would be good camper etiquette.
Jun 01, 2022
The campground is nice. Small but clean. Great pool and store. Everyone was friendly. A challenge to get to after leaving the main highway. Very narrow roads to the campground.
Jun 01, 2022
Jun 01, 2022
Jun 01, 2022
Every one we dealt on the staff was incredibly kind and helpful, throughout our stay.. One of them spent 45 minutes helping us back into a terribly difficult location. The camp grounds are beautifully maintained, clean and neat. We can't say enough good things about this KOA.
Jun 01, 2022
This was my first camping trip with my bestie Kelly! We had an amazing time. The grounds were beautiful and well maintained. The bathrooms were super clean. The staff was awesome! Thanks Ms. Doreen for adding more awesome sauce to our stay!!! We will see you soon.
Jun 01, 2022
Jun 01, 2022
May 31, 2022
We had a wonderful time as a family. We enjoyed all the activities and the time in the pool.
May 31, 2022
May 31, 2022
May 31, 2022
Always a great time here. Right on the Brandywine river. Fun for the kids and us adults. Thunderstorm rolled in and staff got everyone out of the pool right away. I don’t know about the restrooms because I didn’t use, but the campground is clean.
Apr 22, 2024
Nice clean and beautiful KOA on the Brandywine creek.
- Frank Buono on Google
Dec 08, 2023
Had a wonderful visit. This KOA offers some great views via scenic Chester County. The staff were beyond nice and helpful. We will be returning for an extended stay in the near future.
- Dave R on Google
Nov 02, 2023
Very nice KOA campground. Nicely laid out and extremely well kept. The “standard” we now measure other KOA Holiday locations by.
- Mark Murphy on Google