Campground Cancellation Guideline
This Kampgrounds of America (KOA) location has enhanced its health and safety measures due to the COVID-19 pandemic in order to better protect you, other campers, visitors and our staff.
An inherent risk of exposure to this highly contagious virus exists in any public place where people may gather. You must follow all posted rules and instructions concerning the COVID-19 virus while you are at this KOA campground.
This KOA campground may have limited access to certain amenities in order to prevent the spread of the COVID-19 virus. Please call the campground to discuss specific limitations.
By entering this KOA campground, you voluntarily assume all risks of exposure to the COVID-19 virus.
Please help our campers enjoy this campground experience and the outdoors by adhering to all posted and supplied COVID-19 virus rules and instructions.
Campground Specific Cancellation Policy
No refunds for early departure upon arrival. Cancellation of sites within 48 hours of arrival (12 noon) forfeits ALL deposits. All Reservation cancellations are subject to $10 reservation cancellation fee, except for VIP Kard holders.
CHANGE SITES: follow the below cancellation policy. You can switch to like sites and can upgrade on arrival if site(s) are open.
----------------------------------------
HOLIDAYS/SPECIAL EVENTS/SUMMER DATES
(SUMMER DATES: Last weekend in June through Labor Day weekend)
**Full Return on Deposit (Less $10 Booking Fee) REQUIRES
Deluxe Cabins (anything with a bathroom) - Require a 30 day cancellation. Accommodations (without bathroom) - Require a 30 day cancellationDeluxe RV or Tent Sites (Tent Electric) Require a 30 day cancellationRV/Tent - 14 Day Cancellation**Return Deposit - Less a 1 night stay fee REQUIRES
Deluxe Cabins: No Option. Accommodations (without bathroom) - Require a 14 day cancellationDeluxe RV or Tent Sites Require a 14 day cancellationRV/Tent - 7 Day cancellation------------------------------------------------------------------------
*NOT* a Holiday/Special Event/Summer Stay:
(SUMMER DATES: Last weekend in June through Labor Day weekend)
**Full Return on Deposit (Less $10 Booking Fee) REQUIRES
Deluxe Cabins (anything with a bathroom) - Require a 30 day cancellationAccommodations (without bathroom) - Require a 14 day cancellationDeluxe RV/Tent or Specialty Sites - Require a 14 day cancellationRV/Tent - 48 hour**Return Deposit - Less a 1 night stay Fee
Deluxe Cabins (anything with a bathroom) - Require a 14 day cancellationAccommodations (without bathroom) - Require a 7 day cancellationDeluxe RV or Tent Sites - Require a 7 day cancellationRV/Tent - No Option------------------------------------------------------------------------
No Refunds on site lock feesNot allowed to bump the reservations datesPlease Email with any questions: peremarquette@koa.com---------------------------------------------
GROUPS - Please See Group Section
EXTENDED STAYS - Please See Extended Stay Section
A NO SHOW is considered as a same day cancellation and a loss of a Full Stay Deposit
10 AM the following morning = NO Show
If you are going to arrive the day following your reservation, please contact the campground so your site is saved and not re-rented.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 231-480-0303 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.