Campground Cancellation Guideline
Campground Specific Cancellation Policy
RV and Tent Site Cancellations:
Any cancellations or changes to existing reservations received 48 hours prior to arrival will be refunded minus a $10 processing fee. Any cancellations or changes to existing reservations received less than 48 hours prior to arrival will result in loss of deposit.
Sites on Holiday Dates:
The cancellation period for RV sites is 7 days for premium reservation dates. Any cancellations or changes to existing reservation received 14 days prior to arrival will be refunded minus a $20 processing fee. Any cancellations or changes to existing reservations received less than 7 days prior to arrival will result in loss of deposit.
Cabins, RV Rentals, and Safari Tents Cancellations:
If the reservation is canceled more than 7 days prior to the arrival date, you will receive a refund with a $10 cancellation fee. If the reservation is canceled less than 7 days prior to the arrival date, reservations are subject to a cancellation fee of the first night's stay plus tax.
Accommodation on Holiday Dates (Memorial Day, July 4th, Labor Day, etc.): If the reservation is canceled prior to fourteen (14) days of the arrival date, the deposit will be refunded except a $20.00 cancellation fee. If the reservation is canceled less than fourteen (14) days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-3136 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.