Campground Cancellation Guideline
Campground Specific Cancellation Policy
RV and Tent Site Cancellations:
Any cancellations or changes to existing reservations received 7 days prior to arrival will be refunded minus a $20 processing fee. Any cancellations or changes to existing reservations received less than 7 days prior to arrival will result in loss of deposit.
Sites on Holiday Dates:
The cancellation period for RV sites is 14 days for premium reservation dates. Any cancellations or changes to existing reservation received 14 days prior to arrival will be refunded minus a $20 processing fee. Any cancellations or changes to existing reservations received less than 7 days prior to arrival will result in loss of deposit.
Cabins, RV Rentals, and Safari Tents Cancellations:
If the reservation is canceled more than 14 days prior to the arrival date, you will receive a refund with a $20 cancellation fee. If the reservation is canceled less than 14 days prior to the arrival date, reservations are subject to a cancellation fee of the first night's stay plus tax.
Accommodation on Holiday Dates (Memorial Day, July 4th, Labor Day, etc.): If the reservation is canceled prior to fourteen (14) days of the arrival date, the deposit will be refunded except a $20.00 cancellation fee. If the reservation is canceled less than fourteen (14) days of the arrival date, reservations are subject to a cancellation fee of the first night stay plus tax.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.