Campground Cancellation Guideline
Campground Specific Cancellation Policy
Oregon Dunes Cancellation Policy.
Our cancellation policy is different from corporate KOA.We require a 2-week notice for cancellations on ALL RV sites, tent sites, cabins, and unique accommodations. If you cancel BEFORE the 2 weeks you will minus a $10 cancellation fee. If you cancel WITHIN the 2 weeks you will forfeit your deposit.**No refunds will be given for early departures**Holidays require a 3-night minimum stay and a 30-day minimum notice of cancellation or changes to the length of stay. There is a full forfeit of your deposit for cancellations less than 30 days of your arrival. Spring Break, Easter, UTV Takeover, Dunefest, require a 30-day minimum notice of cancellation or changes to the length of stay. There is a full forfeit of your deposit for cancellations less than 30 days of your arrival.Not calling to cancel your reservation or not showing up on the day of your arrival - will result in a forfeit of your deposit and may also result in a forfeit of your reservation. Special conditions apply during high-demand periods and special events
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
Need to Cancel? If you need to cancel your reservation, please call 800-562-4236 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.