Soo Line Trail / Onamia KOA Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

CANCELLATION POLICY:

Need to cancel? If you need to cancel your reservation, please call 320-532-7027 before the deadlines listed below. Text and email notifications of cancellations are not acceptable.

RV & Tent sites: A 14 day notice is required for all cancellations. To receive a refund (minus the $20 processing fee), please notify your KOA by 4 p.m., at least 14 days before your scheduled arrival. Cancellations made less than 14 days prior to arrival will result in the forfeiture of your deposit (equal to one night's stay).

Lodging Accommodations:  A 14 day notice is required for all cancellations. To receive a refund (minus the $20 processing fee), please notify your KOA by 4 p.m., at least 14 days before your scheduled arrival. Cancellations made less than 14 days prior to arrival will result in the forfeiture of your deposit (equal to one night's stay).

Holidays & Special Events: This includes the day before, day of, and day after any holiday or special event. No refunds will be issued for cancellations for holiday or special events. 

Reservations made after deadline:  Reservations made after the cancellation deadline will require a non-refundable deposit. Cancellations made after the applicable deadline will result in forfeiture of all deposits.

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.