Northampton / Springfield KOA

Open April 22 - October 31

Reserve: 800-562-6572

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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RV Sites, Tent Sites

Check-in: 3:00 pm, Check-out: 1:00 pm

Accommodations, Deluxe Cabins

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

RV Reviews

Aug 21, 2017
Excellent campground; highly recommend, especially for those with children. Plenty of activities to keep them busy all day long.
Aug 21, 2017
Aug 19, 2017
Aug 18, 2017
We only ever stay one night while passing through. But they are always great and get us the site we want. They are welcoming and friendly. We don't use their facilities so I can't really comment on that. It is a big campground and usually pretty full!
Aug 18, 2017
Wonderful campgrounds, great staff, Everything you would expect!
Aug 17, 2017
It was OK for one night. Friendly staff.
Aug 16, 2017
First off, the entrance looks like garbage. The home attached to the camp store looks like a meth lab. Staff members are nice, but unprofessional and maybe half wear KOA uniforms which makes it hard to tell who works there. They all drive golf carts that are falling apart and make terribly loud grinding noises. Restrooms are absolutely disgusting. Sites are nice though.
Aug 16, 2017
Aug 15, 2017
Aug 15, 2017
Aug 15, 2017
My only complaint is when asking about excessive noise during quite hours, I was asked to please let them know if there was a problem. I don't think it is the guests responsible to monitor the "Quiet hours strictly enforsed" policy.
Aug 15, 2017
Aug 14, 2017
Great, as always!
Aug 14, 2017
Aug 14, 2017
Staff was friendly and helpful. My son had a great time and is asking when we can go back. Had a nice shaded site near the orchard. Most sites are shaded by trees only a few are full sun all day.
Aug 14, 2017
Campground was good. Maintenance staff was very helpful when I was having an issue with my water heater. They had the tools I needed to solve the problem.
Aug 11, 2017
In and out overnight
Aug 10, 2017
Great place, wonderful staff, will make one of our favorite places to stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We enjoy having you with us and cant wait for your next visit!
Aug 10, 2017
Stayed here twice on our trip. The first stay we had a site that was more like parking in a field than a campsite and was difficult to reach with our fifth wheel. Would not stay again if in this area of the campground. The second stay was a much nicer site with full hook ups. This site was easy to get to, level, graveled, with full hook ups.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I researched your reservation and there is only this one for the one night on our full hookup pull thru site. I'm not sure that the first night stay was at our KOA.
Aug 09, 2017
It didn't seem to be to KOA standards.It was the worst KOA we had stayed at. It appeared that some trailers had been there year round and weren't taken care of. Staff were friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We do have a handful of campers that have a site with us from open to close and enjoy camping as much as they can!
Aug 09, 2017
The staff were all super friendly and helpful. The site had everything we needed. Great fun

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I am glad you had a GREAT stay.
Aug 08, 2017
The site for our camper was nice and in good working order. Staff friendly and helpful. Activities seemed to run on schedule and everyone seemed to be having a good time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We do try and offer a lot of activities to keep everyone busy and having fun. We hope you come back again soon!
Aug 07, 2017
Aug 07, 2017
It is a quiet and comfortable place to stay. The Staff were friendly and helpful. The roads need to be graded and upper sites leveled.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback and I am glad to hear you had a GREAT stay. Once we get a couple days of dry weather we will attend the to road the tractor is already waiting!
Aug 07, 2017
Always a great time at this camp ground. Lots of activities for the kids to do. They love searching for the coins. Dustin aka "Favorite Guy" really made the weekend fun for the kids with his fun interactions with them. This was our second year seeing him and always great personality. Only downside was we had called and requested specific tent site and we did not end up there.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I will make sure to share this with the team at our weekly meeting. I am sorry the requested tent site was not available but i am glad we were able to get you on a similar on nearby and were able to accommodate a late check out for that site.
Aug 07, 2017
Nice and always clean excellent place to be relaxed

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Aug 07, 2017
My first time staying I was a little worried as I am not an outdoor person but it was a great experience and before checking out I reserved my next stay

CAMPGROUND RESPONSE / COMMENTS:

We are glad we could help getting you into the GREAT world of kamping!
Aug 06, 2017
We had a nice site for the night. However, the girls bathroom was soo disgusting! The shower stall was a joke. There was no were to put my bed clothes, or bathing items, except the floor which was NASTY! There was one hook for my towel and mold in every corner. Worst bathroom i've ever seen at a KOA. It was so dirty. There was also people smoking pot right at the bathroom door. We will not return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I am not sure if this is for the right KOA as all our shower stalls have multiple hooks in them for towels and clothes. They also have specially designed walls that do not allow for mold or mildew to grow and are cleaned daily. I also had not received any complaints or were made aware of any pot smoking as that is illegal and grounds for removal from the park.
Aug 06, 2017
Run down horrible place. Sites not level, they did not stand behind the,price that was quoted. They nickeled and dimed us for everything. Advertise wifi but only worked at office and spotty there. Cable horrible, couldn't watch it. They really give a bad name to KOA.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that the reserved 30 amp site for your 35' motor home was not able to accommodate the 40' big rig you showed up in. I am glad there was a cancellation on our pull thru and we were able to move you to that which had the 50 amp needed. I have not had any issues with campers before or after you getting level and your husband said your rig was extremely sensitive when leveling.
Aug 06, 2017
This campground is old and not well kept. The bathrooms are old and need lots of work. The tent sites were dirt no grass. Jerry was very kind and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback i will make sure to share this with the team. Depending on the type of site booked some do have grass and others have gravel or dirt. We are looking into options and ideas to renovate some other the bathrooms for next camping season.
Aug 05, 2017
Friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you we enjoyed having you stay with us.
Aug 04, 2017
Could use some TLC. Charge $15. if you arrive before 3:00. Many turns in city traffic to get there but not parks fault.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We have blue camper signs leading you in from the various exits we recommend as it can be confusing. We do charge for early check ins as we need to pull staff of a current task to get the site ready for your arrival as we have only 2 hrs each day to get the site ready.
Aug 04, 2017
Nice staff. Nice pullthru sites. Bathrooms need updating, laundry needs larger wash machines. Roads need more gravel, too muddy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We do have 3 laundry rooms through out the campground and are looking into renovations for our lower restrooms.
Aug 03, 2017
Clean - great staff- kind and willing to help. We camp there every summer

CAMPGROUND RESPONSE / COMMENTS:

I am glad you had a GREAT stay and we cant wait to see you back again!
Aug 03, 2017
Only stayed overnight. Friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

I will share this feedback with the team at our weekly meeting! Hope to see you back again soon!
Aug 02, 2017
This is the only KOA campsite that I would not recommend to other campers. The restrooms were terrible- one commode and shower for the entire campground. The restroom was about 8' X 12', and paint was peeling from the ceiling and walls. The staff were not very friendly or helpful. KOA inspectors need to take a good look at this site.
Aug 01, 2017
All of the other reviews about the groups of "local kids" running around unsupervised and unsafely are spot on. The facilities are not well kept and the activities are very limited- even on a weekend in the summer. Not very family friendly. We were truly disappointed with our stay and left early (after only 1 night). We will not be returning.
Aug 01, 2017
Very friendly, helpful and clean place
Aug 01, 2017
Our kids had an absolute blast! My only recommendation would be to have larger bathroom facilities other than 1 stall in the men's room located inches from where people are trying to shower. Kinda gross and I'm a nurse so things like that don't usually skeeve me out.
Aug 01, 2017
We had a great time at KOA. Special thanks to "Mister" (Dustin) who was so awesome with our kids. I wish there were table & chairs where the DJ was & also a little closer, but overall great time!!
Aug 01, 2017
people were top notch place was clean and well run had a great time would come back
Jul 31, 2017
Too many golf carts, too much noise.
Jul 31, 2017
The campsite was gravel and level which was great! No power or water issues and newer picnic table and fire ring. Bathrooms however need major overhaul. Not enough toilets and showers which caused long lines. The game room and store need some love as do some of the seasonal sites. I will say the staff was very friendly, helpful and accommodating.
Jul 31, 2017
This KOA is in rough shape. We have been staying at KOA's since for about 15 years and this has to be the worst one I've seen. The bathrooms are disgusting. They are very dirty and need some serious updating. The staff is very nice but they go WAY TOO FAST on their golf carts. There was more than one incident where my children where literally jumping out of the way because they were going so fast.
Jul 31, 2017
First impression of this KOA is not the best as some others. The office/store is small and just didn't strike me positively. However, once we got set up and saw all the activities for families and kids,I have to say in that respect it is the best KOA we have ever been in.
Jul 30, 2017
This was my first solo camping trip , the staff were friendly and available. Not much going on on weeknights but having a store,laundry reasonably priced to cheap was awesome. Seemed like a great place to bring kids no loud party animals. Thanks.
Jul 30, 2017
Very nice property, very friendly and helpful staff. Restroom/showers are functional but lack a bit in the finish and quantity department.
Jul 29, 2017
Seasonal campers are not very friendly. It was pouring rain at check out time, so I was late getting my gear all packed. A camp ground attendant basically rushed me off the premises. There was no compassion as I am a handicapped woman traveling with 4 kids. I will never return.
Jul 29, 2017
Jul 28, 2017
Really enjoyed it. My husband taught our 5 year old granddaughter to swim in 1 day in your nice big pool! The kids crafts were fun too.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay! She is a very fast learner. We try and keep the children busy with activities especially on the weekend!
 

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