Northampton / Springfield KOA

Open April 22 - October 31

Reserve: 800-562-6572

Reserve: 800-562-6572

Info: 413-527-9862

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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RV Sites, Tent Sites

Check-in: 3:00 pm, Check-out: 1:00 pm

Accommodations, Deluxe Cabins

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Cabin Reviews

Oct 31, 2017
I've stayed here for the past three years and it's been great everytime
Oct 26, 2017
Oct 26, 2017
Wonderful people, wonderful place. I am so glad the people whom now own this property are taking the time and making the effort to turn it into such a special place. It may not have all the perks of big city koa's though it is getting there. Nothing happens over night. Everyone who works here is friendly and helpful. Not the party spot it used to be, a family place, peaceful and well kept!
Oct 24, 2017
Oct 16, 2017
My group of 8 women stayed in two cabins. Everything was very good! When we asked if there was a coffee pot, we were told there was. There was actually only a mimi one with two little pods. That was disappoiting. In the am, the person who showed us our cabins initially(fromChicopee ) brought us a BoxO Joe! Wasn't that thoughtful!!
Oct 10, 2017
Micheal is always very accommodating. Jerry and Dustin make us feel less like guests and more like family. Quiet and lovely experience every time

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and cant wait to see you next season for these mini staycations!
Oct 10, 2017
IT was a big challenge to fulfill my special needs daughter's wish to go camping, since fall was approaching. We found your campground with deluxe cabins/that have a bathroom and it was money well spent. Every staff there was so supportive and helpful in every way. The activities were fantastic, the spirit of the campers was wonderful as we celebrated an early holloween and rode in the firetruck!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay in our Deluxe Cabins. It was a pleasure having you and we are glad to see you had an amazing time. The staff does accommodate activities so that everyone can enjoy them!
Sep 25, 2017
Jerry is helpful and kind and always make us feel welcome. The lady in charge of cleaning the cabin was rude and made us feel like we were a burden

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I am sorry for any confusion on the check out time of our cabins. It is clearly marked on the confirmation email, receipt, and damage waiver signed at check in as 11am and not 3pm. Cabins take a little longer to get ready for the next set of campers who check in at 3pm.
Sep 18, 2017
Sep 16, 2017
It was a campground. Nice play area for the kids. Pool already closed for the season even though temps near 80. Didn't use the bathroom or laundry facilities so don't know what they were like.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this review. I am glad the front desk was able to get you inot the cabin a day early and your kids loved the playground. We do close the pools the week after labor day as in New England it gets very cold and only has a couple random hot days after labor day.
Sep 15, 2017
Sep 14, 2017
We stayed twice, six weeks apart, in a Deluxe cabin. Lightbulb wasn't replaced, even after reporting it twice. Evidence of mice in cabinets. Also, few of KOA campgrounds we visit charge for towels. It is inconvenient to pack towels--wet or dry--to use in one cabin of several we visit. And $30 seems high for the use of some towels when cabin cost already is comparable to other cabins WITH towels.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. The light has been replaced and was attempted to be replaced when you reported it this stay but the cabin was locked with no one around. I will have housekeeping look into the cabin and make sure no outside visitors are making it in. The linen package and is intended for our cabin rentals for more then 1 day and is a flat rate for entire stay.
Sep 12, 2017
Sep 12, 2017
I came up to enjoy a weekend to myself for the most part and had a couple friends visit to have a fire and take a walk around. Even though I'm 36, I still love to partake in the tie dye and other activities around. The campground itself is relaxing and peaceful and I really enjoy my yearly visit, I hope to make it again next year.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and cant wait to see you next year! We have some great activities and all ages are allowed at each of the activities as there is no better time to have your inner child come out but when you are camping.
Sep 10, 2017
The smell of air freshener was overwhelming- never got used to it. The air freshener smell could have been the chemicals in the toilet, but the smell seemed strongest not in the bathroom but in the main room. Broken blinds in every room. The KOA in Hocking Hills, OH was very, very nice however.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback we have shared it with housekeeping team.
Sep 03, 2017
no towels provided;were in the past [cabin stay]

CAMPGROUND RESPONSE / COMMENTS:

I apologize for any confusion, our Deluxe cabins only have the linens provided for the queen bed included in the rate. We do offer a linen package that provides towels and linens for the twin bunks for an additional fee.
Aug 30, 2017
Nice cabin Small lots

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We are glad you enjoyed the cabin.
Aug 27, 2017
The KOA is fine, it is western massachusetts is no prize.

CAMPGROUND RESPONSE / COMMENTS:

There is so much to do in Western Mass if you are willing to drive up 30 minutes in any direction!
Aug 23, 2017
We had a great time. There were so many activities on the weekend that I had no problem getting my kids out of the cabin to go play. Staff was extremely friendly. I would definitely stay again.
Aug 14, 2017
The staff were great. Rob and Dustin were extremely helpful and available whenever we had a question. The lobster dinner was so fun. Having stayed at several KOA cabins in NY, NH, and ME, I was prepared with bedding and folding chairs. It was a pleasant surprise to find that this KOA had clean sheets and comfortable bedding on the queen bed, and comfortable chairs already around the firepit.
Aug 14, 2017
Aug 11, 2017
Staff/owners were very friendly providing excellent customer service. The daily activities list was great! My niece and I loved the Tuesday ice cream and ending the night with a wagon ride. Only suggestion I have is WI-FI could be stronger. All in all we loved our stay.
Aug 08, 2017
Nice. Except they said cabins had coffee pots so bring coffee. But they aren't pots they were pods things.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We did this year upgrade all the cabin coffee makers into a more modern and hygienic pod option. I hope you enjoyed the extra coffee i gave you for this confusion during your stay.
Aug 07, 2017
I was so happy with our camping weekend. Our cabins were extremely clean. All of the employees were friendly and helpful. Our kids loved the coin hunt and other activities! We would definitely return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback I will make sure to share this with the team. The coin hunt is a lot of fun for both the staff and the campers as it is a game of sneaking the coins out and having them found!
Jul 24, 2017
is good
Jul 18, 2017
Took this opportunity to spend quality time with my 2 adult sons..wonderful..had a bbq for sister's 50th.!all loved it!thank you so much for being so helpful!will be back!
Jul 18, 2017
Family trip so I stayed in a cabin close to their camper. Clean, comfortable nearby. Fun things for the kids.
Jul 10, 2017
Very helpful, friendly staff. Cabins were perfect, extremely clean, well maintained, and exceesed our expectations. We are definitely returning next year!!! Thank you😊

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and enjoyed Six Flags! It was a pleasure talking to you and explaining the discounted tickets we sell.
Jul 07, 2017
Compared to other KOA locations this place is subpar at best. It is run down they don't put any money back into it and it shows

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback If you could email me more information I would appreciate it. We are constantly making improvements to the campground and Cabins. In the cabins alone this year we added new Curtains, Bedding, Stair lights, coffee makers, hair dryers, alarm clocks and hypoallergenic duvets.
Jun 30, 2017
We were very disappointed that this campground was categorized as a KOA. We expected the sites to be close together as they usually are at KOAs. What we didn't expect was the lack of quality amenities. The pool was tiny, the playground was more like a swingset, the inflatables were tiny too. It was a very run down campground for a KOA...disappointing since we trusted the KOA name.

CAMPGROUND RESPONSE / COMMENTS:

This has to be a mistaken review as we have a 25' X 50' swimming pool, 45' X 75' Playground and a large commercial inflatable all pictured on our website. We always welcome feedback and are constantly improving things here at the campground. Please stay with us and give us a try for yourself. We have emailed the guest trying to get some more information and have not heard back as of this response.
Jun 19, 2017
May 27, 2017
this was our second time staying at this KAO. Absolutely will be back. More than friendly, more than helpful and activities for all. I cannot wait to come back again!!
May 24, 2017
Cabin was clean & the owners made it a very comfortable stay. Will stay again next year
May 23, 2017
Great cabin and staff! Got an upgrade at arrival; just because. Would stay again without hesitation.
May 15, 2017
I stayed at the Northampton/Springfield KOA cabin for my kid's college graduation. Grandpa came in a camper. We asked when we made our reservation and they put us right next to each other. It was very convenient. Cabin was very clean and seemed new.
Oct 24, 2016
clean bright cabins, helpful staff, friendly campers
Oct 16, 2016
We stayed in a deluxe cabin for the first time. Great cabin features! Glad we had our own fully functioning bathroom, as the bath house was really lacking. Sub par in my opinion. Nice folks. Free local newspaper is delivered to everyone at their site. Nice playground too.
Oct 16, 2016
Sep 26, 2016
Very close to a great farmstyle restaurant/bakery called Outlook Farms. It's beautiful in western Massachusetts. Wished they had more cabins in a remote, quieter area - just a thought.
Sep 15, 2016
Had a great stay at this Koa, everyone etremely nice, many activities, will be going back. Cabin was very clean, staff very welcoming and helpful.
Sep 08, 2016
Very active place with plenty to do. Clean and friendly.
Sep 07, 2016
Friendly staff, great activities for children, we stayed in the deluxe cabin and it was a perfect spot for my two kids which was right in front of the playground and all the activities. Great Breakfast as well. I will certainly like to go back to KOA springfield. Thankyou everyone.
Aug 23, 2016
Aug 15, 2016
Stayed in the ks cabin and loved it definitely would come again !!!!!
Aug 10, 2016
We were disappointed to learn we had no dishes in our cabin, never questioning that we would. We like the family focus and atmosphere.
Aug 10, 2016
We had amazing stay. Coming back next year! 2016
Jul 31, 2016
Everyone was super nice our camper broke down so we had to stay in one of the cabins the cabin was great very clean and had everything you could need
Jul 23, 2016
Family had a great time. Cabin was nice. Would definitely go back. No complaints
Jul 19, 2016
I appreciated that the campground was clean and activities for children were fun. I did however feel that sites on the lower end were too close together. Cabins were nice and well equipped but again tent sites in between cabins were too close. More cabins would be nice to accommodate larger groups of family and friends!
Jul 15, 2016
ok. Cabin could use some TLC, activities could be better, place could be cleaner.
 

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