Northampton / Springfield KOA

Open April 22 - October 31

Reserve: 800-562-6572

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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RV Sites, Tent Sites

Check-in: 3:00 pm, Check-out: 1:00 pm

Accommodations, Deluxe Cabins

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Aug 06, 2017
Run down horrible place. Sites not level, they did not stand behind the,price that was quoted. They nickeled and dimed us for everything. Advertise wifi but only worked at office and spotty there. Cable horrible, couldn't watch it. They really give a bad name to KOA.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that the reserved 30 amp site for your 35' motor home was not able to accommodate the 40' big rig you showed up in. I am glad there was a cancellation on our pull thru and we were able to move you to that which had the 50 amp needed. I have not had any issues with campers before or after you getting level and your husband said your rig was extremely sensitive when leveling.
Aug 06, 2017
This campground is old and not well kept. The bathrooms are old and need lots of work. The tent sites were dirt no grass. Jerry was very kind and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback i will make sure to share this with the team. Depending on the type of site booked some do have grass and others have gravel or dirt. We are looking into options and ideas to renovate some other the bathrooms for next camping season.
Aug 05, 2017
Friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you we enjoyed having you stay with us.
Aug 04, 2017
Could use some TLC. Charge $15. if you arrive before 3:00. Many turns in city traffic to get there but not parks fault.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We have blue camper signs leading you in from the various exits we recommend as it can be confusing. We do charge for early check ins as we need to pull staff of a current task to get the site ready for your arrival as we have only 2 hrs each day to get the site ready.
Aug 04, 2017
Nice staff. Nice pullthru sites. Bathrooms need updating, laundry needs larger wash machines. Roads need more gravel, too muddy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We do have 3 laundry rooms through out the campground and are looking into renovations for our lower restrooms.
Aug 03, 2017
Clean - great staff- kind and willing to help. We camp there every summer

CAMPGROUND RESPONSE / COMMENTS:

I am glad you had a GREAT stay and we cant wait to see you back again!
Aug 03, 2017
Only stayed overnight. Friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

I will share this feedback with the team at our weekly meeting! Hope to see you back again soon!
Aug 02, 2017
This is the only KOA campsite that I would not recommend to other campers. The restrooms were terrible- one commode and shower for the entire campground. The restroom was about 8' X 12', and paint was peeling from the ceiling and walls. The staff were not very friendly or helpful. KOA inspectors need to take a good look at this site.
Aug 01, 2017
All of the other reviews about the groups of "local kids" running around unsupervised and unsafely are spot on. The facilities are not well kept and the activities are very limited- even on a weekend in the summer. Not very family friendly. We were truly disappointed with our stay and left early (after only 1 night). We will not be returning.
Aug 01, 2017
Very friendly, helpful and clean place
Aug 01, 2017
Our kids had an absolute blast! My only recommendation would be to have larger bathroom facilities other than 1 stall in the men's room located inches from where people are trying to shower. Kinda gross and I'm a nurse so things like that don't usually skeeve me out.
Aug 01, 2017
We had a great time at KOA. Special thanks to "Mister" (Dustin) who was so awesome with our kids. I wish there were table & chairs where the DJ was & also a little closer, but overall great time!!
Aug 01, 2017
people were top notch place was clean and well run had a great time would come back
Jul 31, 2017
Too many golf carts, too much noise.
Jul 31, 2017
The campsite was gravel and level which was great! No power or water issues and newer picnic table and fire ring. Bathrooms however need major overhaul. Not enough toilets and showers which caused long lines. The game room and store need some love as do some of the seasonal sites. I will say the staff was very friendly, helpful and accommodating.
Jul 31, 2017
This KOA is in rough shape. We have been staying at KOA's since for about 15 years and this has to be the worst one I've seen. The bathrooms are disgusting. They are very dirty and need some serious updating. The staff is very nice but they go WAY TOO FAST on their golf carts. There was more than one incident where my children where literally jumping out of the way because they were going so fast.
Jul 31, 2017
First impression of this KOA is not the best as some others. The office/store is small and just didn't strike me positively. However, once we got set up and saw all the activities for families and kids,I have to say in that respect it is the best KOA we have ever been in.
Jul 30, 2017
This was my first solo camping trip , the staff were friendly and available. Not much going on on weeknights but having a store,laundry reasonably priced to cheap was awesome. Seemed like a great place to bring kids no loud party animals. Thanks.
Jul 30, 2017
Very nice property, very friendly and helpful staff. Restroom/showers are functional but lack a bit in the finish and quantity department.
Jul 29, 2017
Seasonal campers are not very friendly. It was pouring rain at check out time, so I was late getting my gear all packed. A camp ground attendant basically rushed me off the premises. There was no compassion as I am a handicapped woman traveling with 4 kids. I will never return.
Jul 29, 2017
Jul 28, 2017
Really enjoyed it. My husband taught our 5 year old granddaughter to swim in 1 day in your nice big pool! The kids crafts were fun too.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay! She is a very fast learner. We try and keep the children busy with activities especially on the weekend!
Jul 28, 2017
The entrance resembles a junk yard to the left and right of the office. Then there was the smell of sewerage which permeated the sites down front. We were told it was from the farm, but the fact that they had a septic truck pumping out and workers at the manhole site tells me otherwise. Restrooms/showers dirty and dilapidated. Not up to the standards we expect at KOA.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately we do live in a right to farm community and unannounced to us our farmer neighbor does tend and fertilize the field. Are restrooms are dated but are cleaned multiple times a day by our housekeeping staff. I will apologize for your experience as I personally know how the couple times a year the farmers fertilizes can be.
Jul 28, 2017
The sewer on our spot stank and the restrooms were very old.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry during your stay the farmer decided to fertilize his fields and that is was created the smell. It is only done a couple times a year and is unannounced to us as it is a right to farm community. We hope the next time you are in the area you give us another chance to shine and show our GREAT campground!
Jul 27, 2017
Very attentive staff. Great stop over location. Had pull thru site with sewer nicely maintained. Bathhouse is dated and needs updating or I would have given them 5 stars.

CAMPGROUND RESPONSE / COMMENTS:

I am glad you had a GREAT stay!
Jul 27, 2017
It's been a while and I and glad we gave you another chance. All employees went above and beyond to assist us.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you gave us a chance and noticed the continual improvements we are making with the campground.
Jul 26, 2017
Jul 25, 2017
Jul 25, 2017
We enjoyed the Sunday breakfast. We enjoyed the pool and found it clean. We had site 0 which was fairly level, but The grass in and around the campsite was long. Our primary concern was the number of unsupervised children cutting thru our campsite

CAMPGROUND RESPONSE / COMMENTS:

We do have a YUMMY Sunday breakfast that makes for a GREAT way to end a weekend!
Jul 25, 2017
I had a great stay! I spend a Saturday night with my boyfriend, sister, and her boyfriend. The staff was friendly and accommodating. Loved the hot shower in the morning and lounging by the pool. We bought breakfast from the snack bar Sunday morning and the food was hot and delicious. We will definitely stay here again.

CAMPGROUND RESPONSE / COMMENTS:

The on demand hot water heaters in the bathrooms are a nice upgrade so no more cold showers! We are looking forward to you staying with us again before the summer is out.
Jul 25, 2017
TOO MANY SEASONALS THAT TAKE ALOT OF THE SITES IN SHADE AND BY POOL.Most transits sites are very commercial like an in sun .Bathrooms needs updating in upper areas.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. We have a handful of sites that are both in the shade and sun depending on the type of site booked. Please give us a call if there is a preference you would like for you site and we will let you know the best site to rent!
Jul 24, 2017
is good
Jul 24, 2017
Small KOA. Nice large site's

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay!
Jul 24, 2017
We had our young nephews and there was tons for them to do. The bike track was great and everyone was friendly. ONLY negative was the 3pm check in, we ended up paying $15 for a early arrival to come in at noon. but the 1pm check out was perfect.

CAMPGROUND RESPONSE / COMMENTS:

I am glad we were able to get the site ready and you checked in early! I hope your nephews enjoyed the brand new bounce house we bought!
Jul 24, 2017
Great spot, friendly, helpful staff and amenities. Bathrooms desperately need to be renovated. Showers disgusting.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback and i will share this with the team. We are in the process of renovating our lower bathroom with paint and new vanities!
Jul 24, 2017
The KOA is ok... we had power problems that were solved fairly quickly. However, on check in they tried to charge us $15 for early check in without telling us and it is not stated in the confirmation email about this charge. We were only 1 hour early. After arguing with the manager the charge was waived. If you want to charge an early checkin fee, it should be stated in the confirmation email!!!

CAMPGROUND RESPONSE / COMMENTS:

I am glad the team was able to resolve the power issue quickly. When checking in before check out we had to confirm the site was checked out and take one of our employees to ensure the site was ready for your arrival which is why we charge a fee for early arrival. The confirmation email states check out is 1:00 pm and check in is 3:00 pm for RV sites.This gives us 2 hrs to mow and clean all sites.
Jul 24, 2017
We had an amazing time. They had so many events throughout the day that my grandchildren were busy from morning until evening. It is always a pleasure camping at the KOA. Our site was perfect and the office staff were awesome. We will definitely come back again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you had a GREAT stay. We hope to have you back soon before the summer is over!
Jul 24, 2017
Fun place for me and my family

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay and enjoyed all our family activities and amenities!
Jul 24, 2017
Great host great place to stay and Jerry was great willing to help anyway he could with what ever we needed. Thank you

CAMPGROUND RESPONSE / COMMENTS:

I will make sure to share this with the team. Jerry is always willing to help and make for a GREAT stay.
Jul 23, 2017
Jul 21, 2017
We pulled in for an overnight stay and it was raining. We really didn't get a big chance to see the amenities, but what we did see looked clean, nice, and neat.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay. I hope next time you are in the area you are able to stay longer!!
Jul 21, 2017
It's mainly just a crummy trailer park for people who live there long term. They have a few places up front for over nighters like us. Bathrooms were crummy looking. Nothing really to draw people. Had there been something nearby, we wouldn't have stayed there.

CAMPGROUND RESPONSE / COMMENTS:

We are looking into renovating our restrooms and have painted and added new vanities so far. We also have a lot of new amenities for families.
Jul 20, 2017
Nice clean, friendly campground. Very spacious sites for big rigs.
Jul 20, 2017
Everything went well, and the staff were helpful and pleasant.
Jul 19, 2017
Very comfortable. Enjoyed our stay.
Jul 19, 2017
When I checked in the staff (apparently a husband and wife) did a little bickering in front of me, certainly not the reception I expected or wanted. The campground is pretty unremarkable. A lot of seasonal units that are beginning to look a little shabby. The facilities were clean but can definitely use upgrading. We were traveling and only stayed one night but that was plenty.
Jul 19, 2017
Clean well laid out campground.
Jul 18, 2017
Took this opportunity to spend quality time with my 2 adult sons..wonderful..had a bbq for sister's 50th.!all loved it!thank you so much for being so helpful!will be back!
Jul 18, 2017
Family trip so I stayed in a cabin close to their camper. Clean, comfortable nearby. Fun things for the kids.
Jul 18, 2017
'm guessing it was a campground before it became a KOA. The entrance looks like a KOA, the office staff was very friendly. As we were led to the camp site, it became apparent the roads are nearly impossible with all the potholes in r as we were led to the camp site, became apparent the roads We're full of potholes. Site was unlevel and cable TV was snowing.
 

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