Northampton / Springfield KOA

Open April 22 - October 31

Reserve: 800-562-6572

Reserve: 800-562-6572

Info: 413-527-9862

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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RV Sites, Tent Sites

Check-in: 3:00 pm, Check-out: 1:00 pm

Accommodations, Deluxe Cabins

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Oct 11, 2017
There were a lot of activities which is nice. They have an outstanding staff. It is always a pleasure camping at this facility and we look forward to returning again next year!!!!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and we look forward to seeing you next season! I am glad the littlest camper loved the new firetruck we got and the other activities we had!
Oct 11, 2017
Oct 11, 2017
We liked area except for the horrible internet service. Half the time we could not use it. Also laundry room at the front of the park was a joke compared to other KOAs. There was only one really old washing machine and 2 old dryers. Other laundry rooms were way at the back of the campground and too far to walk too. Restrooms need major upgrade especially for what we paid for our stay. Overpriced!

CAMPGROUND RESPONSE / COMMENTS:

We are looking into renovating the bathrooms this winter for next season as the tight floor plan makes it a little hard to layout and we are trying to figure out the best one. Our laundry rooms have commercial grade coin operated washer and dryers. The internet can be slow when trying to use netflix or streaming as it is intended for checking emails and facebook.
Oct 11, 2017
Parked in grass and mud. Sometime in the night it started raining this made me nervous so we packed up and left at 6 am. The park was dirty and it ruined your reputation as the best place to go. I will look a lot closer next time

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that you didn't like the W/E Pull Thru site in our orchard booked online. I'm not sure where the mud could have come from since it is a very grassy field or why you would have been nervous. I wish you mentioned something at check in as we could have found you another site you liked more even knowing it was a one night reservation on the holiday we still had a couple open.
Oct 10, 2017
Oct 10, 2017
Oct 10, 2017
Good owners. Clean bathrooms and great activities.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and cant wait to see you next time. I am glad you also enjoyed the Deluxe pull thru and being close to the field and recreation for the kids! It was nice seeing you at all the activities and enjoying the field in between activities!
Oct 10, 2017
This is our 4th time this year. We use it as our base so we can go to Springfield College to watch our Granddaughter play volleyball. Perfect for us. Always very capable associates.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and enjoyed our Pull Thru sites.
Oct 10, 2017
This was our third time at this campground and we've enjoyed it in the past. This time the huge number of house flys was annoying and disgusting. I've worked on dairy farms in the past and have sure seen lots of flys, but this was worse that anything I've seen. It will probably keep me from coming back. Thankfully the store sold fly swatters and fly paper, so I'm guessing it's not a new problem.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry as you have experienced in other stays this is not a constantly common issue with us. We do live in a right to farm community and when the farmer next door decides to spread his fertilizer on the field it does cause the flies to come out. We try our best to combat this with fly traps placed around and selling items in the store for campers to use if they would like.
Oct 10, 2017
I have stayed here on and off for a couple of years I stopped going because of the lady manager screaming all the time at the staff. A friend asked me to go back this weekend and I was put on a deluxe site. I spent a lot of money for this site and there were so many flys on my 14 month old grandson he was crying. Also there were those caterpillars (black & white) that he picked up not good

CAMPGROUND RESPONSE / COMMENTS:

As you have experienced the flies are not a common issue. I'm not sure what lady manager you are referring to as with both your stays this year Michael was the Manager. I am sorry that we can not seem to find a site you like as every stay you write a review that is bad but never say anything to anyone while you are here. Each site is priced competitively for our market and sell out every holiday.
Oct 10, 2017
Loud music at the Rec hall on a Sunday night.

CAMPGROUND RESPONSE / COMMENTS:

Sunday night we did have music under the stars in our lower field as part of our holiday weekend activites. I am sorry for any confusion and we always make sure that it is over before quite hours.
Oct 10, 2017
Place was great!! I loves all the activities for the kids, such as trick or treating and pumpkin decorating. The one drawback is that our ladies room never had any soap, and each time I told someone who worked there, it never was refilled.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I will make sure to follow up with my housekeeping team as this is something they change multiple times especially on a holiday weekend as we are so busy. We hope to see you again next season!
Oct 10, 2017
We got a large site which was great. Liked that they showed us to our site and helped us back in. Friendly staff, enjoyed the kids activities.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay! We hope to see you again next season!
Oct 10, 2017
Wi-Fi worked very well. Campground staff was wonderfully accommodating by pushing back our checkout time when my wife woke up feeling ill the day we were supposed to check out.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to accommodate a late check out when we can. The deluxe back ins and pull thrus do have the best Wi-Fi connection in the park and are close to all the activity in the campground.
Oct 10, 2017
Micheal is always very accommodating. Jerry and Dustin make us feel less like guests and more like family. Quiet and lovely experience every time

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and cant wait to see you next season for these mini staycations!
Oct 10, 2017
IT was a big challenge to fulfill my special needs daughter's wish to go camping, since fall was approaching. We found your campground with deluxe cabins/that have a bathroom and it was money well spent. Every staff there was so supportive and helpful in every way. The activities were fantastic, the spirit of the campers was wonderful as we celebrated an early holloween and rode in the firetruck!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay in our Deluxe Cabins. It was a pleasure having you and we are glad to see you had an amazing time. The staff does accommodate activities so that everyone can enjoy them!
Oct 08, 2017
staff helpful site was rocky

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback.
Oct 08, 2017
End of season & treated as such. Not on our go back to list. Repairs needed. Our site was noisy from camp & staff vehicles.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that the campstore does not get every item restocked when we only have a couple weeks left in the season and only replenish staple items. During the fall and spring our campground is usually very quiet and I wish something was mentioned while you are here so we could have tried to correct any issues.
Oct 08, 2017
The campground management was very nice. My site was sloped a little front to back but it was manageable. Gorgeous location. My only gripe was the dumpstation. New campsites limit access to it. The manager said that you get to it by pulling into the adjacent road, but that leaves your rig facing uphill and the dump drain in a concrete pad 6" above grade.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I am glad you had a GREAT stay and enjoyed the campground. I will look into the dump stations as they are both designed to be pulled thru for use. The pads are designed above the grade to prevent and contain the contents when dumping from going anywhere besides the drain. We hope to see you again soon!
Oct 06, 2017
It was a quick overnight stay, and we found out with a trailer you could not take smaller roads because of tunnels not high enough to accommodate our trailer. Other than that we had a good nights sleep which was peaceful. We've just learned to take the truck routes if on the east coast.
Oct 06, 2017
Oct 06, 2017
Oct 05, 2017
Oct 05, 2017
Oct 04, 2017
The entrance is very unappealing. The location is not ideal, restaurants farther away than we'd like and a correctional center a few miles down the road. GPS took us straight through small residential communities, zig zagging everywhere with a big rig ! Pleasant help, good pull thru.
Oct 03, 2017
Some of the staff are very friendly the rest don't seem to care. Grounds need some updating and cleaning. We stayed because it was close to the fairgrounds. May go back if we return to the fair next year however would not go for pleasure
Oct 03, 2017
We had a great stay , we had our a Grand children with us & they had a blast with the Halloween Theme . Also the Fire Engine was a great hit .
Oct 03, 2017
Staff was great and wooded site was spacious. Bathrooms and buildings could use updating.
Oct 03, 2017
Very nice and helpful staff
Oct 03, 2017
from the reservation, to check out this campground gets my five star rating. very friendly and helpful staff, clean grounds, great activities driven toward children. even the long term campers were really pleasant. definitely coming back again.
Oct 03, 2017
Oct 03, 2017
Not up to koa standards roads need tending lots of long term stayers with not very well maintained sites
Oct 03, 2017
Our showers were horrible. I would not stay again. Getting to it was a nightmare. Needs alot of TLC
Oct 02, 2017
We enjoyed the peaceful surroundings and close to Big E
Oct 02, 2017
Oct 02, 2017
There was a lot of seasonal campers, which we tend not to like so much. It was a bit on the messy side and hard to get to. But not the worst I've been in.
Oct 01, 2017
Nice sites, friendly staff, clean facilities
Sep 30, 2017
THe site we had, back in full hook up was so unlevel it was almost impossible to safely level our camper
Sep 29, 2017
Rest rooms very out dated. Lower one has only one shower and one toilet and poor lighting in shower. Upper rest room is also out dated very old showers and needs to be remodel. The grounds were very nice camp sites down low were fine for quick stay.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay. We are actively looking into bathroom renovation options for next camping season.
Sep 29, 2017
This KOA is a 1 night stop-over spot for us on our annual Maine to NY trip. Their pull thru sites are large enough for an easy 1 night stay. We'll return again next year, and might stay longer here to visit the Big E, once we retire and have more time.
Sep 28, 2017
Sep 28, 2017
The campground was nice & clean, had a cute store to buy things we needed, it was very close (30 min) to UMass (we were visiting our grandson there), and two nearby towns that we could explore. The people at the campground were extremely friendly and understanding when we lost our truck brakes and had to stay another night. They were very very helpful to us and we appreciated it.

CAMPGROUND RESPONSE / COMMENTS:

I am glad you enjoyed your stay!I's also happy we were able to honor the late check out given the brake issue and you now have that all resolved!! We hope to see you again soon!
Sep 28, 2017
Surprised about no dumpstation

CAMPGROUND RESPONSE / COMMENTS:

We do have have 2 complimentary dump stations for campers without sewer on their site it is located at the top of the campground we also offer a mobile pumping service for a fee.
Sep 27, 2017
Restrooms are small and run down.
Sep 27, 2017
Enjoyed our stay very much, clean bathrooms. If only the weather corroperated.
Sep 26, 2017
Sep 26, 2017
We were placed in the back remote section of the campground. That was nice however we were also placed next to a site that was an extended-stay camper. Their site: a total mess, littered with toys, cups, sunglasses, Coors Beer and chairs thrown about. As a whole, NorthHampton/Springfield campgrounds did not seem to have any common ground rules. For if rules do exist, they are not enforced.
Sep 26, 2017
Sep 25, 2017
Sep 25, 2017
Very friendly and accommodating staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. we are glad you had a GREAT stay.
 

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