Northampton / Springfield KOA

Open April 22 - October 31

Reserve: 800-562-6572

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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RV Sites, Tent Sites

Check-in: 3:00 pm, Check-out: 1:00 pm

Accommodations, Deluxe Cabins

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Sep 26, 2017
Sep 26, 2017
We were placed in the back remote section of the campground. That was nice however we were also placed next to a site that was an extended-stay camper. Their site: a total mess, littered with toys, cups, sunglasses, Coors Beer and chairs thrown about. As a whole, NorthHampton/Springfield campgrounds did not seem to have any common ground rules. For if rules do exist, they are not enforced.
Sep 26, 2017
Sep 25, 2017
Sep 25, 2017
Very friendly and accommodating staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. we are glad you had a GREAT stay.
Sep 25, 2017
We had a wonderful stay

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay. Please come back again soon!
Sep 25, 2017
Jerry is helpful and kind and always make us feel welcome. The lady in charge of cleaning the cabin was rude and made us feel like we were a burden

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I am sorry for any confusion on the check out time of our cabins. It is clearly marked on the confirmation email, receipt, and damage waiver signed at check in as 11am and not 3pm. Cabins take a little longer to get ready for the next set of campers who check in at 3pm.
Sep 25, 2017
We stayed in a 36 ft. motorhome for the weekend in the Orchard Area. The sites were not very level in that area but we were able to level out with our motorhome. The grass looked like it hadn't been mowed in weeks. We didn't use the bath houses so no comment on those. Over all the place was neat and tidy and the staff friendly. Lots of seasonals too. Yes, we would stay again however.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback, I am glad you had a GREAT stay. We try and use our orchard as last sell for the big rigs and this weekend we were full. I would recommend one of our big rig pull thru sites next time.
Sep 25, 2017
Initially, we thought that this KOA was very nice because the setting was beautiful, surrounded by farmlands and some wooded sites....however, once we had booked our stay (4 nights) we discovered what a dump this campground really was. Filthy, broken unmaintained bathrooms, abandoned cars, seasonal tenants living in what looks like squalor and I question the quality of their water and disposal sys

CAMPGROUND RESPONSE / COMMENTS:

I am glad you filled out this review after your second stay with us and not being able to take ownership of the park and kick people off a site you wanted. Please come give us a try as you can tell from our reviews this was an upset guest when we enforce our rules and don't allow one camper to ruin a stay for everyone.
Sep 22, 2017
Site was level and services worked good...staff was friendly and helpful....need more shower stalls and water in menâs stall would shut off when someone was doing wash, at least I think thatâs what was happening, it took awhile to finish shower...I said something to management...
Sep 21, 2017
Host friendly, facilities dated and not well maintained, pool was green, a lot of weeds, toilet and shower areas not well maintained, etc. I know it is end of season, but if you are going to be open then offer a reasonable degree of quality.
Sep 21, 2017
Disappointed couldnt use Koa membership to reduce cost.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry this discount wasn't applied. Had we been informed you were a member we would have gladly applied the koa discount. We are also glad you enjoyed the comp deluxe full hookup back in upgrade we gave you instead of the water and electric site booked online.
Sep 20, 2017
The farm next door, Fertilized with cow poop. The campground and rv stunk for days! Was disappointed that the weekend before was there customer appreciation weekend. Looked like the permanent campers sites where cleaned up. Enjoyed the stay but the hot weather made the farm stink! So sitting out side wasn't as comfortable as usual, this time of year.
Sep 19, 2017
We had a wonderful time. We stayed at site 19 - my only complaint would be that our water spigot was broken and sprayed water in every direction when turned on - I think maybe something was loose and needed tightening. For most of our stay we just used the water hookup at the adjacent site until someone came to use that site. Overall it was great though.
Sep 19, 2017
This camp grounds is was off our route but we decided it would great to see the small towns along way. We got there late it was easy to get to our site and hook. Great experience and only stayed one night.
Sep 18, 2017
Sep 18, 2017
We were just passing through on our way home. The campground was clean, the staff friendly and accommodating, and was perfect for our needs. Would love to spend a few days there to explore the countryside and take some photographs.
Sep 18, 2017
Lovely campground with a very friendly staff. Very convenient to Northampton & Amherst and not far from the Berkshires. Great place to stay if you want to tour around western Massachusetts.
Sep 18, 2017
Sep 18, 2017
Man that guided us in was very helpful since the spot for our10 ft tenttrailer was so small andunlevel. We asked for one near rest room but this one was far and road very rutted bahrom two stalls and one shower for many sites Walk to restroom very dangerous in the dark this is only our second stay at a KOA very sorry we purchased the membership
Sep 17, 2017
Dirty bathrooms. No gravel on roads very dusty. Site had no gravel, mud on site. Personel dirty clothes on at office. No sign on main road for directions. Really bad

CAMPGROUND RESPONSE / COMMENTS:

I am sorry this was your experience even after we gave you multiple sites at check in per your demand. The state doesn't allow us to have KOA branded signs instead we have blue camper signs and have the best directions from all major interstates to us in the directory and online. I wish you would have voiced these while you were here as I would have been delighted to make things right.
Sep 16, 2017
Very friendly helpful staff and clean campground! Definitely stay again and recommend to others!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this review we are glad you had a GREAT stay and hope to see you again!
Sep 16, 2017
It was a campground. Nice play area for the kids. Pool already closed for the season even though temps near 80. Didn't use the bathroom or laundry facilities so don't know what they were like.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this review. I am glad the front desk was able to get you inot the cabin a day early and your kids loved the playground. We do close the pools the week after labor day as in New England it gets very cold and only has a couple random hot days after labor day.
Sep 15, 2017
Sep 15, 2017
Sep 14, 2017
We stayed twice, six weeks apart, in a Deluxe cabin. Lightbulb wasn't replaced, even after reporting it twice. Evidence of mice in cabinets. Also, few of KOA campgrounds we visit charge for towels. It is inconvenient to pack towels--wet or dry--to use in one cabin of several we visit. And $30 seems high for the use of some towels when cabin cost already is comparable to other cabins WITH towels.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. The light has been replaced and was attempted to be replaced when you reported it this stay but the cabin was locked with no one around. I will have housekeeping look into the cabin and make sure no outside visitors are making it in. The linen package and is intended for our cabin rentals for more then 1 day and is a flat rate for entire stay.
Sep 14, 2017
Mixed feelings about this KOA. There were abandoned vehicles on KOA premises that just happened to be the view outside our window. Campsite was level and clean. Laundry room was large with plenty of counter space for folding clothes and lots of paperback books in the lending library. But it had only one washer and two dryers. Store had butter which I'd forgotten. Best wifi of any KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this review. I hope the butter helped with those pork chops they smelt amazing! We do not have any abandoned cars here at the campground. we also have 3 separate laundry rooms in the campground with the largest at the upper bathrooms with 2 washers and 2 dryers! We have worked hard to perfect the WIFI down in front of the campground and are glad you enjoyed it!
Sep 14, 2017
Difficult to get to and away from for a one night stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this review. We are just under 12 miles from I-90 and just under 8 miles from I-91. I know with driving through some of the towns it may seem like a lot longer. There is a lot to do in the area especially in the fall and recommend staying more then just one night to see beautiful Western MA!
Sep 13, 2017
Most enjoyable quiet great people

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay! we are excited to see you again soon.
Sep 12, 2017
Sep 12, 2017
Sep 12, 2017
Sep 12, 2017
Very nice and helpful staff. Helped us to site and helped with hook up. Even helped husband move picnic table so I didn't have too.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay and the personal escorts to the sites are something we try to do for every check in as each campground can be different and we know ours and like to share that knowledge! We will make sure to share this feedback with the team!
Sep 12, 2017
I came up to enjoy a weekend to myself for the most part and had a couple friends visit to have a fire and take a walk around. Even though I'm 36, I still love to partake in the tie dye and other activities around. The campground itself is relaxing and peaceful and I really enjoy my yearly visit, I hope to make it again next year.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and cant wait to see you next year! We have some great activities and all ages are allowed at each of the activities as there is no better time to have your inner child come out but when you are camping.
Sep 12, 2017
Great staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Sep 11, 2017
Sep 11, 2017
My husband and I were looking for a campground near home with easy setup for our 5th wheel to bring our father/father in law to celebrate his 91st this was the perfect campground for us. Level easy pull thru sites. Friendly helpful staff and fellow campers. Great overall experience.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and had a fun time for your father/father in law's 91st!
Sep 10, 2017
Staff very nice. But as one night pass through guests we found the location to be too difficult to access from Interstate.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this review.
Sep 10, 2017
There was a lot of things for the kids to do at this campground. The bathrooms were clean and the dishwashing area was also nice. The firewood was very expensive here, but it was nice that they delivered it to your site.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a GREAT stay and we hope to see you again soon. The wood is a little pricey because it is kiln dried and safe for transport between state lines and has the certificate in each bundle of hard wood instead of pine split on property wood some campgrounds have.
Sep 10, 2017
The smell of air freshener was overwhelming- never got used to it. The air freshener smell could have been the chemicals in the toilet, but the smell seemed strongest not in the bathroom but in the main room. Broken blinds in every room. The KOA in Hocking Hills, OH was very, very nice however.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback we have shared it with housekeeping team.
Sep 09, 2017
Only there for one night but staff was courteous, helpful, and friendly. Perfect spot for our trip.
Sep 07, 2017
Very friendly staff and nice clean sites
Sep 07, 2017
The campsites we're too close. The price was too high. The dumpster was poorly designed. The office hours weren't helpful for an early departure.
Sep 07, 2017
This stay was much better then the last time I was there. I think that the prices are kind of high for what you get. I had water and electric up in field NO CABLE OR SEWER AND STILL PAID TO BE PUMPED OUT. maybe you should consider the pump out with the fees
Sep 06, 2017
We were in campsite #2. it was great to be able to wake up in the morning to see the green grass in the next field. (not the back end of someone's camper). we had a great time with our fellow campers!
Sep 06, 2017
Sep 06, 2017
Sep 06, 2017
Wonderful everyone its so nice and friendly
Sep 06, 2017
Sep 06, 2017
 

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