Northampton / Springfield KOA

Open April 22 - October 31

Reserve: 800-562-6572

Info: 413-527-9862

Email

139 South Road

Westhampton, MA 01027

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RV Sites, Tent Sites

Check-in: 3:00 pm, Check-out: 1:00 pm

Accommodations, Deluxe Cabins

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Oct 17, 2017
Oct 17, 2017
We have been seasonals for three years. We have made friends that we are honored to call family. In the past year the improvements to the campground have been a positive turn for this KOA. The Kelsey family is striving to make this campground one to be enjoyed by all ages. They have a new manager and hopefully he will rid the campground of the negative reviews by rule breaking campers.
Oct 17, 2017
We've stayed here before. Wonderful place to relax and enjoy the scenery. Thank you for a pleasant stay.
Oct 17, 2017
Oct 17, 2017
My family and I traveled up from North Carolina to visit my old home town of Holyoke and to ride the rail-trails in Northampton.Pleasant travelling to all those locations from the campground.Conveniently located down the road is the Outlook Restaurant/Orchard which had fantastic breakfasts.The facilities at this KOA were always clean.Staff was very helpful with our reservation and needs.Next Year!
Oct 17, 2017
Even though we arrived after hours and had all our reservation info taped to the store door, staff came out to make sure we were all set for the night. Just an overnight but would love to return and stay in such a wooded, well maintained campground.
Oct 17, 2017
Oct 16, 2017
Not the greatest KOA we have been to but certainly not bad. Seems like a little more upkeep is needed (filling in pot holes in dirt driveway, putting in a new gate or removing what is left of the old, we stayed earlier this year and landscape could be better, building improvements). The staff we interacted with were all friendly and helpful. Enjoyed the end of season dinner.
Oct 16, 2017
My group of 8 women stayed in two cabins. Everything was very good! When we asked if there was a coffee pot, we were told there was. There was actually only a mimi one with two little pods. That was disappoiting. In the am, the person who showed us our cabins initially(fromChicopee ) brought us a BoxO Joe! Wasn't that thoughtful!!
Oct 16, 2017
Oct 16, 2017
Bathrooms were old and dirty. Only 1 shower in each bathhouse. 2 or 3 bathhouses total. Just not clean.
Oct 16, 2017
Older facilities, could use some upgrades.
Oct 16, 2017
very friendly place
Oct 14, 2017
very rustic. Nice showers. Great Staff
Oct 14, 2017
The people working at the campground were very friendly and effective. The problem I had with this campground is that a lot of the place looked like a junkyard. It seemed there were a lot of full time or long time residents with junk. There were also old rusted trucks that were parked in the trees near one of the bathrooms. And this is the first KOA where I would not sue the showers.
Oct 14, 2017
They had a restaurant menu there at the office that would deliver your food at no delivery charge WOW I would recommend this place.
Oct 13, 2017
Limited restroom facilities - friendly staff - fine site and hookups.
Oct 12, 2017
Only stayed overnight. Staff very nice and helpful
Oct 12, 2017
Oct 12, 2017
We only ever stay one night on our way to and home from Maine. The pull through sites in the front of the campground are perfect. The staff is always great!
Oct 12, 2017
Oct 11, 2017
There were a lot of activities which is nice. They have an outstanding staff. It is always a pleasure camping at this facility and we look forward to returning again next year!!!!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and we look forward to seeing you next season! I am glad the littlest camper loved the new firetruck we got and the other activities we had!
Oct 11, 2017
Oct 11, 2017
We liked area except for the horrible internet service. Half the time we could not use it. Also laundry room at the front of the park was a joke compared to other KOAs. There was only one really old washing machine and 2 old dryers. Other laundry rooms were way at the back of the campground and too far to walk too. Restrooms need major upgrade especially for what we paid for our stay. Overpriced!

CAMPGROUND RESPONSE / COMMENTS:

We are looking into renovating the bathrooms this winter for next season as the tight floor plan makes it a little hard to layout and we are trying to figure out the best one. Our laundry rooms have commercial grade coin operated washer and dryers. The internet can be slow when trying to use netflix or streaming as it is intended for checking emails and facebook.
Oct 11, 2017
Parked in grass and mud. Sometime in the night it started raining this made me nervous so we packed up and left at 6 am. The park was dirty and it ruined your reputation as the best place to go. I will look a lot closer next time

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that you didn't like the W/E Pull Thru site in our orchard booked online. I'm not sure where the mud could have come from since it is a very grassy field or why you would have been nervous. I wish you mentioned something at check in as we could have found you another site you liked more even knowing it was a one night reservation on the holiday we still had a couple open.
Oct 10, 2017
Oct 10, 2017
Oct 10, 2017
Good owners. Clean bathrooms and great activities.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and cant wait to see you next time. I am glad you also enjoyed the Deluxe pull thru and being close to the field and recreation for the kids! It was nice seeing you at all the activities and enjoying the field in between activities!
Oct 10, 2017
This is our 4th time this year. We use it as our base so we can go to Springfield College to watch our Granddaughter play volleyball. Perfect for us. Always very capable associates.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and enjoyed our Pull Thru sites.
Oct 10, 2017
This was our third time at this campground and we've enjoyed it in the past. This time the huge number of house flys was annoying and disgusting. I've worked on dairy farms in the past and have sure seen lots of flys, but this was worse that anything I've seen. It will probably keep me from coming back. Thankfully the store sold fly swatters and fly paper, so I'm guessing it's not a new problem.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry as you have experienced in other stays this is not a constantly common issue with us. We do live in a right to farm community and when the farmer next door decides to spread his fertilizer on the field it does cause the flies to come out. We try our best to combat this with fly traps placed around and selling items in the store for campers to use if they would like.
Oct 10, 2017
I have stayed here on and off for a couple of years I stopped going because of the lady manager screaming all the time at the staff. A friend asked me to go back this weekend and I was put on a deluxe site. I spent a lot of money for this site and there were so many flys on my 14 month old grandson he was crying. Also there were those caterpillars (black & white) that he picked up not good

CAMPGROUND RESPONSE / COMMENTS:

As you have experienced the flies are not a common issue. I'm not sure what lady manager you are referring to as with both your stays this year Michael was the Manager. I am sorry that we can not seem to find a site you like as every stay you write a review that is bad but never say anything to anyone while you are here. Each site is priced competitively for our market and sell out every holiday.
Oct 10, 2017
Loud music at the Rec hall on a Sunday night.

CAMPGROUND RESPONSE / COMMENTS:

Sunday night we did have music under the stars in our lower field as part of our holiday weekend activites. I am sorry for any confusion and we always make sure that it is over before quite hours.
Oct 10, 2017
Place was great!! I loves all the activities for the kids, such as trick or treating and pumpkin decorating. The one drawback is that our ladies room never had any soap, and each time I told someone who worked there, it never was refilled.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I will make sure to follow up with my housekeeping team as this is something they change multiple times especially on a holiday weekend as we are so busy. We hope to see you again next season!
Oct 10, 2017
We got a large site which was great. Liked that they showed us to our site and helped us back in. Friendly staff, enjoyed the kids activities.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay! We hope to see you again next season!
Oct 10, 2017
Wi-Fi worked very well. Campground staff was wonderfully accommodating by pushing back our checkout time when my wife woke up feeling ill the day we were supposed to check out.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to accommodate a late check out when we can. The deluxe back ins and pull thrus do have the best Wi-Fi connection in the park and are close to all the activity in the campground.
Oct 10, 2017
Micheal is always very accommodating. Jerry and Dustin make us feel less like guests and more like family. Quiet and lovely experience every time

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay and cant wait to see you next season for these mini staycations!
Oct 10, 2017
IT was a big challenge to fulfill my special needs daughter's wish to go camping, since fall was approaching. We found your campground with deluxe cabins/that have a bathroom and it was money well spent. Every staff there was so supportive and helpful in every way. The activities were fantastic, the spirit of the campers was wonderful as we celebrated an early holloween and rode in the firetruck!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you had a GREAT stay in our Deluxe Cabins. It was a pleasure having you and we are glad to see you had an amazing time. The staff does accommodate activities so that everyone can enjoy them!
Oct 08, 2017
staff helpful site was rocky

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback.
Oct 08, 2017
End of season & treated as such. Not on our go back to list. Repairs needed. Our site was noisy from camp & staff vehicles.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry that the campstore does not get every item restocked when we only have a couple weeks left in the season and only replenish staple items. During the fall and spring our campground is usually very quiet and I wish something was mentioned while you are here so we could have tried to correct any issues.
Oct 08, 2017
The campground management was very nice. My site was sloped a little front to back but it was manageable. Gorgeous location. My only gripe was the dumpstation. New campsites limit access to it. The manager said that you get to it by pulling into the adjacent road, but that leaves your rig facing uphill and the dump drain in a concrete pad 6" above grade.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for this feedback. I am glad you had a GREAT stay and enjoyed the campground. I will look into the dump stations as they are both designed to be pulled thru for use. The pads are designed above the grade to prevent and contain the contents when dumping from going anywhere besides the drain. We hope to see you again soon!
Oct 06, 2017
It was a quick overnight stay, and we found out with a trailer you could not take smaller roads because of tunnels not high enough to accommodate our trailer. Other than that we had a good nights sleep which was peaceful. We've just learned to take the truck routes if on the east coast.
Oct 06, 2017
Oct 06, 2017
Oct 05, 2017
Oct 05, 2017
Oct 04, 2017
The entrance is very unappealing. The location is not ideal, restaurants farther away than we'd like and a correctional center a few miles down the road. GPS took us straight through small residential communities, zig zagging everywhere with a big rig ! Pleasant help, good pull thru.
Oct 03, 2017
Some of the staff are very friendly the rest don't seem to care. Grounds need some updating and cleaning. We stayed because it was close to the fairgrounds. May go back if we return to the fair next year however would not go for pleasure
Oct 03, 2017
We had a great stay , we had our a Grand children with us & they had a blast with the Halloween Theme . Also the Fire Engine was a great hit .
Oct 03, 2017
Staff was great and wooded site was spacious. Bathrooms and buildings could use updating.
Oct 03, 2017
Very nice and helpful staff
 

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