Campground Cancellation Guideline
Campground Specific Cancellation Policy
We follow the KOA national Cancellation Policy with the following exceptions: No refunds on Holiday weekends, Deluxe Cabins & Glamping Tent reservations require a 30 day notice prior to your arrival date to receive a refund minus the cost of the first night. All Deluxe Cabins & Glamping Tent reservations cancelled within 30 days of your arrival date will forfeit the deposit in full. Any long term reservation (28 nights or more) will require a non refundable deposit in full at time of booking. Our Prepay & Save rate is nonrefundable for any reason after 24 hours of booking.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.