Campground Cancellation Guideline
Campground Specific Cancellation Policy
We honor refunds per the KOA Reservation Cancellation Guidelines with a $10 fee to cover expenses. At Naples KOA, we value your friendship and repeat business. We understand, Life happens. Please call ASAP if you must cancel.
Cancellations are only valid by phone call. Call 207-693-5267 for all cancellations and refunds.
RV and Tent sites: 48 hours cancellation notice is required.
All Cabins: 7 days cancellation notice required.
All Long Term Stays require 30-day cancellation notice.
All Group Reservations Require a 30 Day Cancellation notice.
All cancellations will incur a minimum $10 cancellation fee.
Holidays and Special Events may have special deposit and/or cancellation requirements due to high demand that may exclude vip benefits. This includes but is not limited to Memorial Day weekend, 4th of July weekend, Labor Day weekend, and our Luau weekend in Mid AugustNo call - No show - No refund
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National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-8153 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.