Campground Cancellation Guideline
Campground Specific Cancellation Policy
RV and tent sites: 48 hours prior to the arrival date, there is a $10 transaction fee with the balance of the deposit refunded. Cancellations within the 48 hour period will result in forfeiture of the deposit.
Cabins: Eight (8) days prior to the arrival date, there is a $10 transaction fee with the balance of the deposit refunded. Cancellations within the one week period will result in forfeiture of the deposit.
Beginning October 1st, KOA is implementing new cancellation guidelines for all new reservations. Reservations that are made prior to October 1st, will still be under the old cancellation guidelines as detailed above. The cancellation guidelines are based on when you make the reservation NOT the dates of your stay. If you have any questions about this, please contact the campground.
New cancellation guidelines beginning October 1st:
RV and tent sites: Until 7 days prior to the arrival date, there is a $20 transaction fee with the balance of the deposit refunded. Cancellations within the 7 day period will result in forfeiture of the deposit.
Cabins: Until 14 days prior to the arrival date, there is a $20 transaction fee with the balance of the deposit refunded. Cancellations within the 14 day period will result in forfeiture of the deposit.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.