Moore Haven KOA Holiday Campground Reservations

Campground Cancellation Guideline

Campground Specific Cancellation Policy

MONTHLY RESERVATIONS: Monthly reservations require a $300 NON-REFUNDABLE deposit. Monthly reservations dates may NOT be altered or adjusted.  If you were not made aware of these policies during your phone reservation you may call within 24 hours of this notice to receive a full refund. 

Daily stays departing early may qualify for a rain check, you MUST make arrangements / reservations at office prior to departure and unused days must be used within 30 days of departure (based on availability). 

NO REFUNDS, ALTERATIONS OR RAIN CHECKS ON MONTHLY STAYS. 

National Cancellation Guideline

Cancellation Policy:

If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.

Cancellation Deadlines:

  • RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  • Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.

For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.

Cancellation Details:

  • Reservations made after these deadlines require nonrefundable deposits.
  • Cancellations made after the deadlines will result in forfeiture of the full deposit.
  • No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  • No refunds are given on or after the arrival date.
  • Refunds will be processed using the original credit/debit card, with no exceptions.
  • The cancellation policy may be amended during a Regional/National travel disruption.
  • Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.