Campground Cancellation Guideline
Campground Specific Cancellation Policy
RV & Tent Sites: Please notify the KOA at least two days before your scheduled arrival. Reservations cancelled within 2 days of arrival forfeit the deposit. Rustic sites have 2 night minimum deposit required. Cabins: 7 days cancellation notice required. Please notify the KOA seven days prior to your scheduled arrival. Cancellations made before the deadline will have a $10 fee applied. Reservations canceled within 7 days of arrival forfeit the deposit.Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits. Cancellations can be made by phone call only. Holidays, Halloween Weekends, and special events have special deposit and cancellation requirements. Full deposit is paid based on number of minimum nights. For RV and Tent sites, at least a 1 week notice is required to cancel reservations with a $10 fee. Otherwise the deposit for the ENTIRE STAY is lost if cancelled within 7 days. For Accommodations, a 2 week notice is required to cancel reservations with a $10 fee. Otherwise the deposit for the ENTIRE STAY is lost if cancelled within 14 days.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-7646 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.