Campground Cancellation Guideline
Campground Specific Cancellation Policy
Thank you for choosing Missoula KOA. We look forward to your visit. Please bring a copy of this confirmation with you upon arrival. We will need your Picture ID we require it at registration.
* All reservations must come to the registration office before going to your campsite.
**Deluxe Cabins Camping Cabins & Teepee Accommodations: 14 days cancellation notice required. Please notify Missoula KOA fourteen days before your scheduled arrival. See Above for RV & Tent.
* Please call Missoula KOA if you need to change or cancel your reservation. 1-406-549-0881. You cannot make changes or cancel your reservation online.
***All RV's must be RVIA certified. RV's more than 10 years old must be approved in advance by management. All RVs are subject to review and approval by management. We reserve the right to refuse service based on RV age, appearance, and condition. Please send pictures to [email protected]. No School Bus or Conversions Allowed. Staying in Horse Trailers or Cargo Trailers is not Allowed.
* NO THIRD PARTY PAYMENTS
!!!!*WINTER Mid-OCTOBER to Mid-APRIL NO WATER available at campsites because of freezing. Dates depend on the weather.!!!
* If you arrive at Missoula KOA with more vehicles or different than what you indicated on your reservation you may have to park additional vehicles somewhere other than Missoula KOA. We do not have additional parking available, or you may be asked to leave. Also, if your vehicle does not match what you indicated on your reservation you may not be allowed to stay.
* If you arrive at Missoula KOA with more people than you indicated on your reservation you may be disappointed with your accommodations. Please let us know if you expect more people or if your plans change.
* NO (EV) electric vehicle charging at Missoula KOA!
* At the time of registration for our Deluxe Cabins a Damage Fee of $150.00 will be charged as well as any charges not covered by the initial deposit. The damage fee will be refunded if the accommodation is left in good order, within 3 days of your departure. Note: Thanksgiving, Christmas & New Years Holidays there could be a delay of deposit refund when the office is closed.
Please Note Maximum Stay Policies:
* Deluxe Cabins, Camping Cabins, Teepee & Tent Site Maximum Stay is 7 days.
*RV Site Maximum Stay is 28 days.
Reservations for longer than indicated above will not be honored. You need to call Missoula KOA 1-406-549-0881 for further inquiries.
*If you are towing anything, we need to know in advance. No Tow Vehicles at Camping Cabins, Deluxe Cabins, Teepees or Tent Sites!
*One RV per site.
*A vehicle is required to stay in Camping Cabins, Deluxe Cabins, Teepees or Tent Sites!
*If you have a U-Haul type vehicle, please call our office for reservations!
*2 Pet Maximum in Camping Cabins and Tent Sites, No Pets in Deluxe Cabins, or Teepees.
*Pet Fee for Camping Cabins: $20 charged at check in.
*Tent Sites: A Tent is Required. Sleeping in vehicles is not allowed.
National Cancellation Guideline
Cancellation Policy:
If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted.
Cancellation Deadlines:
- RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
- Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking.
Cancellation Details:
- Reservations made after these deadlines require nonrefundable deposits.
- Cancellations made after the deadlines will result in forfeiture of the full deposit.
- No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
- No refunds are given on or after the arrival date.
- Refunds will be processed using the original credit/debit card, with no exceptions.
- The cancellation policy may be amended during a Regional/National travel disruption.
- Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.