1000 Islands / Mallorytown KOA Reviews

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Campground Reviews

Jul 17, 2019
Jul 17, 2019
I’ve camped at quite a few of the KOA’s. Things I would recommend Having the hayride run not frequent, most KOA run it twice a day on the weekends More stuff to do in the dog park Let guest use the facilities for the day after they check out without changing them. We are all packed up and would spend money on food at your restaurant or drinks in the store. Charging 1/2 day rate is ri
Jul 17, 2019
Jul 17, 2019
Facility is neat and clean. Good activities for the kids. Staff is nice and helpful. However, if you are a group of people then consider other KOA camp sites. Owners are rude and nagging. Especially Richard is very annoying and threatening. They even objected we chatting at the fireplace when the noise level was low. Will not recommend for multi family groups.

CAMPGROUND RESPONSE / COMMENTS:

We are glad that you enjoyed the facilities. Our quiet time is 11:00pm. You are welcome to sit by the fire with low conversation. Unfortunately on the first night the noise level with your group could be heard 2 streets away. This does not constitute a low noise level and disrespects the other guests who are sleeping. Having to visit your site 3 times until after 12:30am was showing disrespect.
Jul 16, 2019
Jul 16, 2019
Jul 16, 2019
Jul 16, 2019
Agréablement surpris de la propreté des lieux. Très très bien entretenu, grands terrains avec pelouse, personnel très disponible et courtois. Suzanne, la propriétaire, est très sympathique, dynamique et attentive à répondre aux besoins de ses clients. Ça vaut le séjour!
Jul 16, 2019
We loved it!!!!!
Jul 16, 2019
Beautiful pool, great amenities, nice weekend program. One of the nicest KOA we've been at.
Jul 15, 2019
Jul 15, 2019
Great 2 days ,quiet and relaxing
Jul 15, 2019
Camping très chaleureux, invitant, réconfortant. 2e séjour et pas le dernier l’ambiance est merveilleuse. Les cabines de bases offrent, le BBQ Weber, un mini frigo, choses qu’il n’a pas dans tous les KOA pour cette gamme de cabine. Il y a des activités presqu’a tous les soirs. Tout est fait pour que le camping soit un milieu collectif invitant où il fait bon rester.
Jul 15, 2019
Nous aurions aimé pouvoir utiliser notre bois de chauffage. Beau camping. Beaux emplacements.

CAMPGROUND RESPONSE / COMMENTS:

Merci pour vos commentaires. C'est maintenant interdit en Ontario de deplacer le bois, etant donne les insectes detruisants nos arbres. Bon camping!
Jul 15, 2019
Worst camping experience ever..the owner Richard was rude, threatening and intimidating. We clearly felt some kind of profiling too. Susan, the other owner, was not rude but awefully nagging. Our camping trip was completely ruined by them. Based on my expereience I'll never again blindly trust KOA as a brand for choosing our next camping stay. I'll warn my friends and others on social media too.

CAMPGROUND RESPONSE / COMMENTS:

Our quiet time is 11:00pm. You are welcome to sit by the fire with low conversation. Unfortunately on the first night the noise level with your group could be heard 2 streets away. This does not constitute a low noise level and disrespects the other guests who are sleeping. Having to visit your site 3 times until after 12:30am also shows disrespect to our staff. Happy camping!
Jul 14, 2019
Jul 14, 2019
Nice place and very clean and quit. 14$ for Wood is rediculus. Wifi is to weak and a third service is a must. The pool is nice but too small.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. The wood is a large bag and competitively priced for this area. Had we known about your wifi, we would have been pleased to help you. Happy camping!
Jul 13, 2019
Lots for kids to do (Our 3 year old loved the huge bounce pillow) and VERY clean outdoor pool with a 8 inch deep side for infants. Nice level, spacious, and clean sites. Friendly Staff in the office.
Jul 13, 2019
We stayed only one night, but would go again in a heartbeat. The owner greeted us warmly as did her staff upon check in. The park is payed out very nicely and spacious. The wifi ACTUALLY works!!! Unlike another KOA we were at on the 28-30 of June. Thank you!!
Jul 12, 2019
Very clean campground, friendly,everything is finished, nice landscaping pool was great. When we pulled in it was very hot and all the kids in the park were getting a great hose down!! I will come here anytime and will most definitely recommend. Thank you!!
Jul 11, 2019
Unique
Jul 11, 2019
Had a power problem with our trailer and initially thought it was the supply.Kristian and Richard went above and beyond to try and help us find the issue.My husband discovered later some broken wiring and connected everything but had to disconnect everything again as it started to create smoke.Fortunately the night was cool and breezy and we were comfortable with our windows open.We will be back.
Jul 11, 2019
Good sized sites. Clean washrooms. Well kept grounds. Friendly staff.
Jul 10, 2019
Excellent Facilities. Susan and Richard manage it really well.
Jul 10, 2019
Jul 10, 2019
Jul 09, 2019
Last year, we immediately booked for our group's 2019 camping (this feedback about) at the same place because we had an amazing time. Service and friendliness from staffs were great. This time, it is a bit disappointing in most cases hence we are going somewhere else for next year. We've also realized the noise from the highway and the train who seemingly knows 'when' to yank the horn.
Jul 09, 2019
Jul 09, 2019
always having fun and friendly staff. recommend everyone!
Jul 09, 2019
Jul 09, 2019
Jul 09, 2019
Jul 08, 2019
This place is great for families with lots of activities for kids such as the heated pool, playground, and giant jumping pillow. Sites were well kept and bathrooms were always clean. Very easy to get to from the highway Check in was easy and staff were very friendly and helpful. I would definitely stay here again.
Jul 08, 2019
Jul 08, 2019
The staff was top notch from Susan and Richard right down, fantastic always smiling and willing to help. The pool and general facilities were always clean and in good order The distance to major grocery stores and big name suppliers requires a vehicle (20 minutes on hwy) to Brockville The local FoodLand was surprisingly well stocked but lacked the variety of a Real Canadian Superstore
Jul 08, 2019
the park and people who worked and ran the park were fantastic and very helpful when we had problems with our tents in a heavy rainfall and good food yummy
Jul 08, 2019
We stayed in a cabin and it was very clean and cozy. The location on the little pond was very nice
Jul 07, 2019
Jul 07, 2019
Very clean.
Jul 07, 2019
A perfect campground, friendly staff and very accommodating
Jul 07, 2019
The campground was very well equipped, clean and safe. The staff were very friendly and accommodating.
Jul 07, 2019
Le bois à 14.00$ pour 9 petit morceaux, pas achetable et ont ne peux pas utiliser notre propre bois! De plus, le mini-put à 5.00$ par personne, c’est bien trop chère. Mais le restant était excellent.

CAMPGROUND RESPONSE / COMMENTS:

Merci pour vos commentaires. Je suis allee verifie le nombre de morceaux dans les sacs et il y en avait dans tous les cas de 13 a 15 morceaux. Le deplacement de bois est interdit en Ontario a cause des insectes qui endommage nos forets. Apres la premiere parti de mini-golf, les autres partis sont a moitie prix. Bon camping!
Jul 06, 2019
Had a wonderful time employees where very friendly everything was clean could use more trees for shade
Jul 04, 2019
Unique
Jul 04, 2019
Wow! What a’campground. Big sites - long and level with services at convenient locations. Talking about big, owners are big on friendliness and go out of their way to make campers happy and satisfied during their stay. We have stayed in a large number of KOA’s but this is by far the best we’ve been at - and that is in both US and Canada. Don’t hesitate to stay here! You’ll miss a good st
Jul 04, 2019
For the most part we had a very nice weekend. The campsites were nice, the facilities were great as well. The customer service was not perfect though. Susan was her usual efficient self but seemed overworked, Richard was not always pleasant which was disappointing. Hoping it was just a long weekend issue.
Jul 04, 2019
Fabulous service as always. Susan and Richard are some of the best hosts. Friendly staff and beautiful sights. The fireworks show was amazing! One of my favorite campgrounds. Best regards, Luc Vaillancourt
Jul 03, 2019
Was really great staying at KOA Mallorytown, This was our first stay at KOA and we just love it. The staff are very friendly and they set-up so many activities. Kids were busy all the time playing and having fun. Swimming pool was great. Overall we had a very good vacation.
Jul 03, 2019
Jul 03, 2019
Nov 25, 2019
Always an enjoyable stay. Staff are great.
- David Humber on Google
Nov 18, 2019
(Translated by Google) Like all other KOA places very clean and very friendly staff (Original) Wie alle anderen KOA Plätze sehr sauber und sehr freundliches Personal
- Kathy Sayed on Google

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