Campground Cancellation Guideline
Campground Specific Cancellation Policy
Thank you for choosing our 1000/Islands Mallorytown KOA Holiday campground where same family kids* and pets stay free! See you soon!
Deposit is full stay. Site requests are $20 and non-refundable, regardless of the cancellation policy. Cancellations for Long Weekends (May 16-20, Jun 27-Jul 1, Aug 1-Aug 5, Aug 29-Sep 2, Oct 10-4) require 14 days notice for RV or Tent site and 21 days notice for all Accommodations. Cancellations have a $20 service fee. Deluxe cabins and rental units require 21 days' notice at all times. Cancellations have a $20 service fee.
Group reservations require 6 weeks' notice. Cancellations have a $20 service fee per site. If you cancel after the deadlines there will be no refund of your deposit. All other dates follow the National cancellation policy.
Checkin: Sites 2:00 pm, Accommodations: 4:00 pm Checkout on all: 11:00am
*Rates are for a single family unit of 2 adults and their own children under 18 in one unit. Each 1 room cabin is for a same family unit of 2 adults and their own 2 children under 18. All other accommodations and sites are for for a single family unit of 2 adults and their own 4 children under 18. Pets left unattended in all accommodations must be in their crated 'hotel'.
DUE TO GOVERNMENT REGULATIONS REGARDING INVASIVE PESTS, IT IS PROHIBITED TO BRING FIREWOOD TO THIS CAMPGROUND. WOOD WITH NAILS/ STAPLES/SCREWS OR PAINT/PRESSURE TREATING IS ALSO NOT ALLOWED. $150 CHARGED FOR CONTRAVENTION
If you have tested positive for COVID-19, are a presumptive case or have been in contact with anyone who has tested positive or is a presumptive case, please stay home until you have been cleared by your local health department and/or you have finished your self-isolation of 14 days. If you are returning from travel from outside of Canada, do not visit the campground for 14 days.
For registered campers: Washrooms open 24 hours. Showers closed 10pm - 7am (For campers without self-contained units please)
Loud music at Rec Hall to 11:00 pm on some dates.
Many thanks in advance for being respectful to others while enjoying our campground! See you soon!
DIRECTIONS: Hwy 401, Exit 675 Mallorytown, N on County Rd 5, W(L) on County Rd 2 for under 1 min, left side. GPS: Lat 44.474859, Long. -75.882397.
Due to various GPS systems, our street name of 1477 'County Road 2' may be CR-2, CTY-2, Highway 2 or Leeds & Grenville 2. The village of Mallorytown may also be referred to as Front of Yonge.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-9725 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.