Campground Cancellation Guideline
Campground Specific Cancellation Policy
Basic and Deluxe cabins require 7 days prior notice to receive refund (minus $10 cancelation fee). Cancelations less than 7 days forfeit an amount equal to 1 night's stay. No show reservations and cancelations received on the day of arrival forfeit the entire deposit. We will not re-schedule or move a cabin reservation that is within 7 days of arrival. All cancelations should be sent by email to: [email protected]
RV reservations require 7 days advance notice (2pm seven days prior to arrival) of cancelation (minus a $10 cancelation fee). Cancelations less than 7 days prior to arrival will forfeit an amount equal to 1 night's stay. No show reservations and cancelations received on the day of arrival will forfeit the entire deposit. We will not re-schedule or move reservations within 7 days prior to arrival. All cancelations should be sent by email to: [email protected]
Tent reservations require 2 days advance notice (must be received by 2pm two days prior to arrival)of cancelation (minus a $10 cancelation fee). Cancelations less than 2 days prior to arrival will forfeit an amount equal to 1 night's stay. No show reservations and cancelations received on the day of arrival will forfeit the entire deposit. We will not re-schedule or move reservations within 2 days prior to arrival. All cancelations should be sent by email to [email protected]
Please note that Holiday and Special Event reservations have special cancelation policies, please see below for details.
2024 Holiday / Special Event dates:
Liberty Graduation: (5/8-11) PLEASE NOTE CABIN RESERVATIONS for Liberty Graduation Weekend are NON-REFUNDABLE; please be confident with your plans when booking for those dates. All other sites require 30 days advance notice to cancel
Memorial Day (5/24 - 5/27) requires 14 days advance notice
4th of July (7/4 - 7/7) requires 14 days advance notice
Labor Day (8/30 - 9/2) requires 14 days advance notice
ALL OCTOBER reservations (10/1 - 10/31) require 14 days advance notice
No refunds for early departure.
National Cancellation Guideline
To guarantee your campsite, a deposit equal to at least your first night will be charged to your credit card at the time you make your reservation. Make your online reservations anytime, day or night, at KOA.com. You'll receive a confirmation email from the campground once you complete your reservation.
If you need to cancel your reservation, please call 1-800-562-8717 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Text and email notifications of cancellations are not acceptable.
Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- RV & Tent Sites: 48 hours cancellation notice is required. Notify your KOA by 4 p.m. two days before your scheduled arrival.
- Camping Cabins: 7 days cancellation notice required. Please notify your KOA one week before your scheduled arrival.
- Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
- Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
- Holidays & Special Events: Special deposit and/or cancellation policies may be required. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.