Lookout Mountain / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Reserve: 800-562-1239

Info: 423-661-7655

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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All Sites

Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 1000 Reviews

RV Reviews

Oct 04, 2017
Great experience...

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Oct 03, 2017
Overlooking a partially drained pool, with green water sitting in it, isn't real inviting ! The sites, are very irregular. Our deck and campfire pit, were behind our neighbors site !! We didn't have a fire because we didn't want to smoke them out.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that your stay wasn't as best as it could be.
Oct 02, 2017
Oct 02, 2017
This was a very clean & quite campsite. The staff is polite & helpful. Great place to stay. Bathrooms were clean & didn't creep me out!

CAMPGROUND RESPONSE / COMMENTS:

We are very happy that you enjoyed your stay. We are so glad that our bathrooms didn't creep you out......LOL Thanks
Oct 01, 2017
Oct 01, 2017
Friendly, personable, clean & always tidy. Owner and staff bend over backwards to assist with changing reservations. When in area, we will be back!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us. We really appreciate your business.
Oct 01, 2017
Donât like paying for full hook ups and not having sewer, them having to pay another $15 to have the honey wagon come by! This is disappointing to say the least. KOA do you know this is happening? Not happy! I usually use KOAs ????

CAMPGROUND RESPONSE / COMMENTS:

Sorry I think you have mistaken us for another park. We don't have a honey wagon and never needed one for the last 25 years. You stayed in the 100 amp site #52 which is a full hookup. It is a 110 foot long super site next to the playground.
Oct 01, 2017
The staff was super very helpful

CAMPGROUND RESPONSE / COMMENTS:

Always here to help our guests. Thanks
Oct 01, 2017
Incline at camping spot made it difficult, but campground was nice! The pool was already emptied...we were disappointed!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed the park. Sorry about the pool. We generally close it by the third weekend in September. Its way too cold to use it past that date.
Oct 01, 2017
Lovely campground. Very woodsy which I love. Love the staff. She was very pleasant and enjoyable. THE CABLE SUCKS. My only complaint

CAMPGROUND RESPONSE / COMMENTS:

I will check in to that site. Please let any staff member know of your issue when you are onsite. We can assist your problem much quicker. Thanks
Sep 30, 2017
Terrible! If not for the KOA No Refund policy we would've left for another park. Very tight sites, Very tight roads, poorly maintained. Laundry smelled. 2 of the 4 machines were out of order. Only 10 channels CATV - NONE WORKED! Park is too remote for decent OTA signals. The Free(??) Wi-Fi was horribly slow. However, could pay for slightly higher speed for 1.25/day. We will never return here.

CAMPGROUND RESPONSE / COMMENTS:

Sorry we couldn't make your stay great.
Sep 29, 2017
Sep 29, 2017
It would help if road wAs paved instead of so much gravel, overall very nice stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. I will take note.
Sep 29, 2017
Fantastic area. Fantastic helpful kind staff. Everything clean. Set out beautifully with wonderful views. Have stayed here twice and would definitely stay again if I were in the area.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate you coming back to see us. Please let us know if we can assist you in the future.
Sep 29, 2017
We found the campground quiet, clean and friendly helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay.
Sep 28, 2017
Wonderful stay. The staff was very friendly and helpful. The campground was nice and clean even thru hurricane / tropical storm conditions. A+++ nice job !!!!!

CAMPGROUND RESPONSE / COMMENTS:

Sorry you had to experience the hurricane. We are very happy that we could provide a safe place to rest during that event.
Sep 27, 2017
We enjoyed our stay here. It was our first KOA experience. We hiked at the nearby Cloudland canyon state park which was beautiful! Our boys enjoyed playing with other children on the playground and jumping pillow. We would come back. Our site had the wooden deck which we enjoyed also.

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you were able to take advantage of our beautiful area. We are so happy your vacation was great.
Sep 27, 2017
Overall it was a good experience but was a little disappointed to find the pool was not in use.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed our park. Thank You
Sep 25, 2017
the tv cable was out and had been out for several days. we were not told at check in nor were we told when we made the reservation. camp sites were not lepl also no apology was offered
Sep 25, 2017
Sep 25, 2017
Kamp hosts were so nice! The campground is very clean, quiet, and perfect !!! Our campsite was spacious ! We had a great stay !

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you had a perfect stay at our park.
Sep 25, 2017
Small, rustic campground. Nice location for visiting Chattanooga. Bad cable

CAMPGROUND RESPONSE / COMMENTS:

We are upgrading the cable tv system at this time. It takes a little to time to get all the wires and equipment replaced. Sorry
Sep 24, 2017
We stayed here to go site seeing in Chattanooga. Proximity to downtown was about 15 minutes. The campground was adequate for that... if youâve got kids (which we donât) thereâs plenty for them to do at the KOA. Our site was tiny at best. The roads are tight for a bigger class A or a large 5th wheel. Thereâs only one campground shower and itâs up at the main office. Overall the KOA was â

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We appreciate your visit at our park.
Sep 24, 2017
Short stay but beautiful place. So quiet and serene. We plan to return for a longer relaxing visit!

CAMPGROUND RESPONSE / COMMENTS:

We are glad we could provide a quiet and relaxing visit.
Sep 23, 2017
Sep 23, 2017
Sep 23, 2017
Very nice grounds, and well maintained campground. Lots of trees. Only thing keeping us from 5 stars is that our site was awfully close to our neighbor's fire pit, so we had to close many of our windows on a beautiful evening to keep the smoke down. We were only there one night, but can see why some folks make it a destination.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. We really appreciate you coming to see our park.
Sep 23, 2017
enjoyed it

CAMPGROUND RESPONSE / COMMENTS:

Thank You
Sep 20, 2017
Staff were very friendly/ helpful. Liked the large kids play area, and dog area. It was nice to have the pool still open. Easy access to all sites. Quiet and clean. The water was out when I arrived, but fixed quickly. The water pressure was very low, and I did not like all the trash dumpsters. Great location, to chattoonoga. Had a great week hear, I will definitely be back.

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to have you come stay with us. Sorry about the water. The city was digging in the area and whoops.....hit the line.
Sep 19, 2017
Sep 18, 2017
We evacuated to this friendly, sheltered KOA, avoiding hurricane Irma. Thanks to the staff who made last-minute arrangements for us & continued to welcome lots of Florida campers. They had not expected a crowd after Labor Day, but labored on during the rain. We owe you a huge thank you!

CAMPGROUND RESPONSE / COMMENTS:

All of you folks are still in our hearts. We understand you experienced a life changing event. Hope you are all safe and sound.
Sep 18, 2017
Camp ground was nice, our site was good, the trails were not very well maintained. Seemed very over grown, and lots of down trees. The play ground, jump pad, and pool were all great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping on in. We are due for our quarterly trail maintenance the end of this month. We will be sure to trim all the summer growth back.
Sep 18, 2017
It was ok, not great but not bad

CAMPGROUND RESPONSE / COMMENTS:

Maybe your next visit will be the best it can be. Thanks for coming by.
Sep 17, 2017
Sep 17, 2017
We evacuated from central Florida due to Hurricane Irma and arrived late Friday night. There was a map and instructions on the door for us. The next day we registered we were treated with compassion and a lot of patience since we had never camped before. The Campground was very nice and clean. We hope to return on a real vacation in the future.

CAMPGROUND RESPONSE / COMMENTS:

We are glad we provided you a safe and clean place to stay during a very stressful time.
Sep 16, 2017
It was great the place is clean and people are so friendly, We would definitely go back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Our staff is always here to help.
Sep 16, 2017
I really enjoyed the campground. The staff was courteous and the kids loves the playground area!

CAMPGROUND RESPONSE / COMMENTS:

We are extremely happy that you and your family enjoyed your stay.
Sep 15, 2017
Sep 15, 2017
Fled Hurricanes Irma and stayed at this KOA. It was impeccably clean and a great location!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We all hope that your home had made it through the storm with little damage.
Sep 15, 2017
The man who checked us in was rude!! A liar. He either owns this park or is the manager. Matters not his attitude needs to stay home.

CAMPGROUND RESPONSE / COMMENTS:

Sorry -please check your reservation- we have no record of you at our park.
Sep 15, 2017
Great campground with nice woodsy atmosphere. One of our favorite KOA's.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for stopping on in.
Sep 15, 2017
We enjoyed our stay it was a nice campground. Our dog also enjoyed his stay. I would suggest that some repairs be done on the shower heads in the bath rooms. We would stay here again. We were in the park at a motor home site.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We understand the fixtures need a little help. We will close the park temporarily this winter ( Jan & Feb ) to do a total renovation in the main bathhouse.
Sep 15, 2017
Hurricane Irma brought us to Lookout Mtn / Chattanooga West Campground where we found the best KOA thus far! It has many shade trees, rustic fencing and is a beautiful environment. The front desk staffers are pleasant, knowledgeable and very helpful. Upon departure, staff check and clean sites. They are very family oriented with a pristine pool and playground that has more than the usual items.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the wonderful comments. I sure hope that you suffered little damage at home. It was our pleasure to help you in your time of need.
Sep 14, 2017
Sep 14, 2017
Sep 14, 2017
We only stayed 2 days, but we loved the peaceful atmosphere, and solitude of this KOA. We will be staying again on our return trip from Florida.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Sep 13, 2017
Beautiful park. Friendly and helpful staff. Had difficulty with cable service and internet connection but otherwise, a great place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. Please ask if you ever need any assistance during your stay. We are always here to assist with anything including technology.
Sep 13, 2017
Wendy but nice. I have a grandson going to college at Eastern Kentucky University and your campground is about half way. I am getting old and don;t need to be driving that far in one swell swoop anymore. You will see me again.

CAMPGROUND RESPONSE / COMMENTS:

Please let us know how we can assist you in the future. Thanks
Sep 12, 2017
We had some very noisy neighbors across the street who went on until 1:30 - 2:00am. One of our other neighbors complained and the camp ground sent someone by to discuss with them. The next day I heard a camp person apologize to the noisy neighbor for having to drop by and talk with them. Sites are way to close together for this type activity, left a day early because of this.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the noisy campers. We try to treat people the best as we can and hope they will respect their fellow campers. We generally will make a return trip to remind them to be mindful of the other campers in the area.
Sep 11, 2017
 

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