Lookout Mountain / Chattanooga West KOA

Open All Year

Reserve: 800-562-1239

Reserve: 800-562-1239

Info: 423-661-7655

Info: 423-661-7655

Email

930 Mountain Shadows Drive

Trenton, GA 30752

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All Sites

Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 1000 Reviews

Cabin Reviews

Dec 05, 2017
This trip was the first time that I used the cabins. They were very convenient because I didn't want to bring the trailer. They were both very clean. Cabin D had a slight mildew smell, but it wasn't overwhelming. The staff was very friendly and accommodating. I even received received email updates regarding a small request for the jumping pillow. I am definitely going to stay here often.
Nov 20, 2017
We stayed in the Deluxe Cabin. It was very clean, and the small patio area with the fire pit was nice. It is very close to several attractions on Lookout Mountain. It is also only about a 20 minute ride to Cloudland Canyon State Park. Grocery stores and restaurants are nearby. The staff was very nice as well. The only complaint was that the cable did not work most of the week.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. I am very happy that the trip went very well. We are in the process of completing the cable upgrade in your area. We had to disconnect it from time to time. Sorry for the inconvenience.
Nov 17, 2017
Beautiful. Relaxing. Staff was great. CLEAN!

CAMPGROUND RESPONSE / COMMENTS:

Thank You!
Nov 14, 2017
Very helpful and polite staff. Great cabin. If I could have changed one thing, it would be the fire ring/pit. The pit of very small. We are from Louisiana and it was cold out, the fire under the stars was great:) but if it could have been bigger that would have been a dream get away vacation. Thank y'all for being so nice. That goes a long ways.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. I will look into the fire pit for that site to see what can be done. We thank you for your patronage.
Nov 13, 2017
We had a really great time! We loved the new look for fire-pit area with the flagstones and black metal tables at cabin G. Although we don't have children traveling with us anymore- we were impressed with the amount of things at the campground geared to children. We'll definitely recommend KOA to our family. Thanks for a relaxing visit!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are very pleased that you enjoyed your stay at our park.
Nov 07, 2017
Amazing staff!!! Perfect 4 day getaway from Florida. Great Halloween events.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kinds words. We work hard for our guests each and every day.
Oct 30, 2017
Oct 30, 2017
Cabin was clean the owners are very nice.

CAMPGROUND RESPONSE / COMMENTS:

Always here to help and provide a great stay.
Oct 26, 2017
Wonderful stay at a gorgeous KOA site! Great view down the mountains and very nice amenities. Thank you KOA!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed our mountainous campground for a little while. We get to enjoy it everyday...We are so lucky. Thank You
Oct 24, 2017
Oct 24, 2017
Had a great time for a much needed get away.

CAMPGROUND RESPONSE / COMMENTS:

Awesome! That was our plan.
Oct 24, 2017
Awesome and very clean area. I just wish the mattresses were better they are very thin and have no support.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. I will check into your cabins mattress to se if its needs attention.
Oct 23, 2017
Oct 22, 2017
We had a great stay!! We loved the cabin. We were grategul to have lucked into a great cabin site that was more secluded than other sites. Our tent site was VERY tiny!! But lucky for us we also had the cabin site so we had plenty of room.

CAMPGROUND RESPONSE / COMMENTS:

Sounds like we did our job. It was our pleasure to have you visit us.
Oct 17, 2017
Oct 17, 2017
We come to the Halloween camping weekend every year.

CAMPGROUND RESPONSE / COMMENTS:

Always wonderful to see you Bill...We had a great time also.
Oct 16, 2017
Oct 16, 2017
The most friendly people that work at the campground. Always well maintained. Great activities with great interaction from the staff. Just a complete enjoyable time.

CAMPGROUND RESPONSE / COMMENTS:

We are so pleased that you enjoyed yourself. We work hard everyday so you can have a great stay.Thanks
Oct 16, 2017
Great weekend camping experience for our family. Activities were well planned and carried out. Cabins were very clean as were the restrooms. Weâll be back in 2018!

CAMPGROUND RESPONSE / COMMENTS:

Always nice to see you and your family. We will see you next year for the Halloween events once again. Thanks
Oct 14, 2017
Oct 12, 2017
The cabin was enjoyable. The staff was very helpful. The only small complaint I had was about the moldy/mildewy smell that was coming from the A/C when we first got there. It did get better over time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. I was able to open up the unit and clean it properly. We appreciate you informing us on this situation. Thanks
Oct 07, 2017
Oct 02, 2017
Oct 02, 2017
We stayed in one of the two room cabins and had a great time. The beds were comfortable and everything was well kept and clean.

CAMPGROUND RESPONSE / COMMENTS:

We are so proud that we could provide a nice and quiet place for you to relax.
Sep 27, 2017
4th visit to this KOA. Love the area, love the location of this one.

CAMPGROUND RESPONSE / COMMENTS:

We always enjoy your visits. Thank you for selecting us again.
Sep 25, 2017
Super cute, quiet place and much better than staying in a hotel.

CAMPGROUND RESPONSE / COMMENTS:

We are very happy you enjoyed your cabin stay.
Sep 21, 2017
Very nice location. Great management. Well kept grounds and quiet. Great place for the whole family! Only could benefit by the details on online reservation being a little clearer. All around great!

CAMPGROUND RESPONSE / COMMENTS:

We really appreciate your business. Thanks for coming.
Sep 21, 2017
Had a great time with my three children! We stayed in a cabin which was clean and well maintained. The entire campground was clean and all of the facilities were working. Kids loved the bounce pillow, playground and pool. We will be back soon!.

CAMPGROUND RESPONSE / COMMENTS:

Sounds like everyone had a nice visit. We were proud to serve you and your family.
Sep 14, 2017
Very pleasant. We have been coming here for years. Good camp sites, great view of the mountains. Nice and quiet.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy that you are pleased with our park and staff members. We always appreciate your visits.
Sep 12, 2017
Loved our stay here. The folks who run the place are what makes this place so special. We are definitely returning to this neck of the woods and we will be staying here again only much longer! Thank you for making our stay so memorable! Kosalko Family

CAMPGROUND RESPONSE / COMMENTS:

We believe that our guest also make the park special. I have been doing this nearly 11 years and talking with our guests the the best park of my job.
Sep 11, 2017
Very clean and well laid out camp grounds. Loved the pool and jumping pillow. We will be back for future adventures in the Chattanooga area.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for coming to see us. We appreciate your business.
Sep 09, 2017
Lovely campground; friendly staff. Would have liked a shorter walk to the showers, though!

CAMPGROUND RESPONSE / COMMENTS:

Thank You for the comments. We appreciate your business.
Sep 06, 2017
Overall, it was nice. However, one of the employees was rude to my family regarding my disabled son. I have a major problem with that and am considering a formal complaint.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that a staff member upset you during your stay. I looked into the situation and discovered that several nearby campers had made complaints that a young boy was continually shouting. We regret that we asked you to be aware of the fellow campers in your area. We were unaware that your son had a disability.
Sep 05, 2017
Great time.

CAMPGROUND RESPONSE / COMMENTS:

Thank You
Sep 05, 2017
3 day weekend using a mountain view camping cabin over the labor day weekend. Great pricing, conveniently located.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us for the holiday.
Aug 22, 2017
Aug 22, 2017
Aug 22, 2017
Always friendly. Always clean and the pool is phenominal. The only issue we had was with big black ants inside the cabin. There are some areas between the logs that need to be sealed up to prevent this I think. But this is our favorite place to camp. We try to go every few weeks. I wish every place we stay understood how to treat their guests like this KOA. Love it!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments, we always take note of our guests concerns. We are in a cabin renovation phase. This involves interior and exterior finishes to solve any issues we have come across in the past.
Aug 21, 2017
The only reason I didn't recommend a 10 or all 5 stars was b/c the night sleep was horrible b/c of the mattress being rock hard. With that being said I do understand that I could have brought some kind of mattress topper, it's just hard to pack extras when we're already bringing sheets, blankets etc. We really loved the pool and my son loved the arcade & pool table.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. Sorry about the bed hardness/softness not being to your liking. Besides that I hope your stay was great. Thanks
Aug 20, 2017
Aug 17, 2017
Aug 16, 2017
Quick stay traveling. Everything was great. Only wish we had more time there. Beautiful!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We appreciate your business.
Aug 14, 2017
Aug 14, 2017
Stay was wonderful, as always! Restrooms were spotless. Everything was very inviting.

CAMPGROUND RESPONSE / COMMENTS:

Its always a pleasure to have you come see us.
Aug 12, 2017
Aug 12, 2017
Clean kabin w/bathroom. That means 1/2 bath not full & only cold water. No fridge. Pool needs umbrellas! Good checkout hour of noon and office open till 8.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. I will take note of umbrellas at the pool area. Thank You.
Aug 06, 2017
Beautiful campsite! Good service and very friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to serve you.
Aug 06, 2017
The staff was super friendly. Only complaint, we did pay extra to have a bathroom in our cabin and the hot water was disconnected. The cable television reception was awful, not that we expected to sit inside and watch but we do like to watch a little at night when we go to bed.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the cable. We had a cable damaged underground in your area. We had to dig up the cable and replace after your visit.
Aug 05, 2017
Loved it! Great time and would stay again. We were in a deluxe cabin for 4. Very clean and enjoyed the pool and jumping pillow for the kids

CAMPGROUND RESPONSE / COMMENTS:

We are very ecstatic that you and your family enjoyed the visit. Thank You
Aug 03, 2017
I love staying there. It is always so peaceful and relaxing. My family has been going up there for years. If you get a chance please check it them out.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your frequent trips to our location. Thank you for the recommendations.
 

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